We are looking for an enthusiastic Assistant Performance Analyst to work within the Performance & Information Team at Walsall Healthcare NHS Trust, to help support operational and strategic performance data requirements. You will be asked to work closely with the operational services in ensuring the success of the department in delivering innovative, flexible and responsive processes of the highest possible quality, to meet the ever changing challenges that face the NHS.
You will have, or will be able to develop quickly, a thorough understanding of the data captured within the NHS and be able to present information in a clear and concise way. You will need analytical and organisational skills and be able to work to tight deadlines. You should be educated to degree level or have equivalent experience in an analytical related role. You should have strong interpersonal skills together with an ability to produce timely, accurate reports.
For further information and an informal discussion about the above post please email
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Overview: To provide analytical support to the performance analysts within Walsall Healthcare NHS Trust. Working to tight deadlines, and manipulating of complex datasets to produce a variety of outputs, such as adhoc analysis, dashboards, corporate papers.
Support the team to ensure all commissioners / contract KPI deadlines are met, preventing the organisation from breaching timescales and incurring reputational and financial penalties.
To ensure the provision of timely performance data reporting (including dashboards) to Committees.
Work well with others to improve performance and establish positive relationships.
To support the team in developing and delivering a robust performance management and accountability framework.
To use a range of software (e.g. excel, SQL, Power BI) to produce user friendly and meaningful information for use at all levels across the organisation. For example; performance dashboards
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
- Support the team to ensure all commissioners / contract KPI deadlines are met, preventing the organisation from breaching timescales and incurring reputational and financial penalties.
- To ensure the provision of timely performance data reporting (including dashboards) to Committees.
- Work well with others to improve performance and establish positive relationships.
- To support the team in developing and delivering a robust performance management and accountability framework.
- Assist in benchmarking analysis work to support performance improvement, translating the findings into an understandable format. To be familiar with any NHS and National issues and any current local agreements in order to have the knowledge of how this could affect data.
- To use a range of software (e.g. excel, SQL, Power BI) to produce user friendly and meaningful information for use at all levels across the organisation. For example; performance dashboards.
- To establish and maintain strong relationships with the operational and corporate support teams, acting as a point of contact for performance related queries.
- Liaise with Information analysts and other providers of information to ensure the timely flow of data to support the performance framework process.
- To be willing to develop skills with analysis tools, e.g. SQL Server, Power BI software through formal training and/or self-managed workplace learning.
- Deputise for the Performance Analyst when necessary, including attending meetings to present and discuss data and requirements.
- Ensure that the organisation values are upheld and the Performance and Information team is positively represented.
- To co-ordinate the performance reports on a monthly basis ensuring that the reports are completed in line with time scales and all changes are incorporated appropriately. In order to achieve this it will be necessary to liaise with colleagues within the Performance and Information Team and also colleagues in other teams. Establishing systems to ensure the process is as smooth as possible.
- Ensure that sensitive/ personal data is managed in line with the requirements of the GDPR and associated legislation (Caldicott Guardian).
- Help colleagues to understand performance.
- Ensure all reports are checked for accuracy on a continuous basis.
- To provide day to day supervision and training as and when required to junior direct reports.
- Undertake other duties commensurate with the role as required by business need, not specified in the job description.
- Able to regularly concentrate for prolonged periods of time when analysing and quality assuring data.
- Manage personal workload to ensure departmental and corporate priorities are satisfied and deadlines are met, raising any potential issues or concerns at the earliest opportunity.
- Demonstrate flexibility to ensure the Team is able to provide comprehensive cover during core hours and ensure all required deadlines are achieved.
