Head of customer service Work, Jobs in West Sussex (with Salaries)

Head of Corporate Services
WSCC —Chichester
- £75,305 - £80,340 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
12d
Head of Virology (ID4520)
Animal and Plant Health Agency —New Haw
- £73,165 - £81,535 a year
- Overtime
- Doctoral degree
- Presentation skills
- Leadership
- Annual leave
- Employee discount
7d
Information Governance Advisor (Freedom of Information & Data Protection)
Breakthrough Communications —Littlehampton
- £36,000 - £46,000 a year
- Full-time
- Hybrid work
- Travel
- Work from home
- Sick pay
Quick apply
4d
Director of People & Culture
Caremark Limited —Worthing
- Up to £75,000 a year
- Full-time
- Hybrid work
- Human resources
- Free parking
- Annual leave
Quick apply
Head of Evaluation & Insights
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- £74,000 - £78,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Master's degree
7d
Director of Partnerships, EMEA
Linnworks —Chichester
- Remote
- Business development
- Travel
- Leadership
- Employee assistance programme
- Life insurance
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Operations Administrator
Allsaved Group —Billingshurst
- £28,000 - £30,000 a year
- Microsoft Office
- Driving
- Data entry
Quick apply
13d
Head of Product & Engineering
Humara —Brighton and Hove
- £110,000 - £130,000 a year
- Full-time
- Hybrid work
- System design
- Machine learning
- AI
- Employee assistance programme
- Life insurance
Quick apply
Mobile Business Development Manager
Global 4 —Horsham
- £50,000 - £60,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Referral programme
Quick apply
12d
Customer Operations Associate
MPB —Brighton
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Head of Inventory and Logistics
Ancient + Brave —Lewes
- Full-time
- ERP systems
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
CX Team Member
Foot Locker —Brighton
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Head of Engineering
The Pensions Regulator —Brighton
- £95,680 a year
- Full-time
- Hybrid work
- DevOps
- Leadership
- Annual leave
- Flexitime
1d
Operations Manager ( Full Time ) South East & Surrey
Incor Group Management Ltd —Horsham
- £37,500 - £46,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
11d
Regional Manager
Lanes Group —Crawley
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Procurement Manager
Brighton & Hove City Council —Hove
- £39,862 - £42,839 a year
- Full-time
- Remote
- Presentation skills
- AI
- Communication skills
Strategic Procurement Manager: Social Care
Brighton & Hove City Council —Hove
- £52,413 - £56,400 a year
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Continuous improvement
Customer Service Coordinator
Glyndebourne Productions LTD —Lewes
- £459.20 a week
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee discount
6d
Senior Advisor - Democratic Services
WSCC —Chichester
- £41,664 - £44,519 a year
- Part-time
- Hybrid work
- Microsoft Office
- Project management
- Travel

I want to receive the latest job alerts for head of customer service in west sussex

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer service jobs near west sussex

Head of Corporate Services

WSCC -
Chichester

Apply Now

Job details

Permanent | Full-time
£75,305 - £80,340 a year
12 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Performance management
Leadership

Full job description

We are seeking an experienced and forward-thinking professional to join West Sussex Fire & Rescue Service as our Head of Corporate Services.

West Sussex Fire & Rescue Service are undertaking a significant phase of transformation through local government reorganisation and devolution, positioning ourselves to operate under the Sussex & Brighton Strategic Authority.

This transition presents a strategic opportunity to strengthen our organisational capability, enhance resilience, and ensure we are equipped to meet the evolving risks and expectations of our communities.

Salary: £75,305 to £80,340 per annum

Contract Type: Permanent

Working Pattern: Full-time (37 hours per week)

Location: Chichester Fire Station, Northgate, Chichester PO19 1BD

Interview Date: Wednesday 12 August and Friday 14 August 2026 at Horsham Fire Station, Platinum House, Macfarlane Way, Horsham, RH12 1EP.

This role requires the successful candidate to travel independently to various venues and council locations across and outside of the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available.

Regular attendance at key service locations will also be necessary, and there will be opportunities for remote work. Final arrangements will be confirmed with the successful candidate.

About the Job

This pivotal senior leadership role provides strategic direction, professional leadership, and operational oversight across a range of critical corporate functions that support the effective delivery of our services to communities across West Sussex.

Working with the Director of Fire & Rescue Service, you will support the delivery of the Service’s strategic priorities, statutory obligations and continuous improvement programme as well as support the Fire and Rescue Service Transition and its Community Risk Management Plan.

The postholder will lead and drive excellence across the following areas:

Organisational Governance
Performance, Insight and Data
Finance, Procurement and Contract Management
HR Business Partnering, Professional Standards and Organisational Change
Legal Services

Ready to lead at the highest level? If you are a strategic candidate with the credibility to influence senior leaders and elected members, and a proven track record of leading teams through change to deliver results, we would love to hear from you.

Join us and play a pivotal role in shaping governance, finance, workforce, legal and performance services that make a real difference.

Required Qualifications and Skills

Professional qualification in at least one relevant discipline (e.g. CIPFA, CIPD, governance, legal or public administration) or equivalent experience.
Demonstrable experience of leading multiple corporate service functions.
Strong understanding of public sector governance, finance, workforce and performance management frameworks.
Significant experience of establishing, managing and leading high performing business functions, ensuring the delivery of effective, efficient and customer-focused services.
Experience of providing leadership to staff, ensuring effective budget management and playing a key role in strategic decision-making on major spending priorities.
Excellent people leadership skills, including experience of performance management, with the ability to inspire, support and empower individuals and teams to achieve outstanding outcomes.
Excellent political awareness and a strong understanding of the local government landscape, with experience of working successfully within complex political environments.
Strong stakeholder engagement and influencing skills, with the ability to communicate confidently and credibly with colleagues, partners, senior leaders and external organisations.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Rewards and Benefits

We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

A laptop and mobile will be supplied if applicable to your role. You will benefit from 30 days annual leave plus the opportunity to buy additional leave and an excellent local government pension scheme

A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

Further Information

The reference number for this role is CPP01391.

For an informal conversation or for further information regarding the role, please contact Sabrina Pennington-Down at [email protected]

For issues or queries regarding your application please contact [email protected] .

Click apply below, upload your CV and cover letter.

Your cover letter should:

Outline your motivations for applying.
Explain the skills and experience you can bring to the role (please refer to the key skills in the attached job description).

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, Standard Disclosure and Barring Service (DBS) check, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

RSi

LOCATION

Chichester area

CONTRACT TYPE

Permanent

JOB TYPE

Fire and Rescue Service

CLOSING DATE

28 July 2026

Apply Now

Refine Your Search

head of customer service jobs in west sussex

Head of Corporate Services

Head of Virology (ID4520)

Information Governance Advisor (Freedom of Information & Data Protection)

Director of People & Culture

Head of Evaluation & Insights

Director of Partnerships, EMEA

Airport Manager

Operations Administrator

Head of Product & Engineering

Mobile Business Development Manager

Customer Operations Associate

Head of Inventory and Logistics

CX Team Member

Head of Engineering

Operations Manager ( Full Time ) South East & Surrey

Regional Manager

Procurement Manager

Strategic Procurement Manager: Social Care

Customer Service Coordinator

Senior Advisor - Democratic Services

I want to receive the latest job alerts for head of customer service in west sussex

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected