Membership manager Work, Jobs in West Sussex (with Salaries)

Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
7h
Box Office Assistant
Farnham Maltings —Farnham
- £12.71 an hour
- Part-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Store discount
Quick apply
5d
Food and Beverage Manager
Cottesmore Hotel, Golf & Country Club —Crawley
- Full-time
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
3d
Club Manager
Gymfinity Kids —Farnborough
- £31,500 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Employee discount
- Referral programme
Quick apply
Community First Aider (Chichester & West Arun)
St John Ambulance —Chichester
2d
Assistant Site Manager
Dandara —Horsham
- £45,000 - £52,500 a year
- IT
- Construction
- Employee assistance programme
Community First Aider (Surrey)
St John Ambulance —Guildford
2d
Treatment Supervisor
Champneys Forest Mere —Liphook
- Full-time
- Free parking
- Annual leave
Quick apply
General Manager
Places for People —Haywards Heath
- £45,000 a year
- Hospitality
- Customer service
- Employee discount
6d
Service Manager
Leonard Cheshire —Worthing
- £37,000 - £41,000 a year
- Weekend availability
- Travel
- Organisational skills
- Leadership
- Employee assistance programme
Quick apply
14d
Duty Manager
Everyman Media —Reigate
- Up to £14.27 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Meetings & Events Manager / £13.58 ph + Gym Membership
Village Hotels - Farnborough - M&E —Farnborough
- £13.58 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Leisure Team Leader
Village Hotels - Farnborough - Leisure —Farnborough
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Rackets Programme Manager
Chichester Racquets & Fitness Club —Chichester
- £12,000 - £14,000 a year
- Temporary
- First Aid Certification
- In-person
- Leadership
- Flexitime
- Gym membership
Quick apply
Postperson with Driving
Royal Mail Group —Billingshurst
- Weekend availability
- Employee discount
Activities Co-ordinator
The Newell Centre Association —Chichester
- From £13 an hour
- Part-time
- In-person
Quick apply
Support Worker - Mental Health
Active Prospects —Redhill
- £15 an hour
- Full-time
- Employee assistance programme
- Gym membership
Quick apply
6d
Sales Team Manager
Higher Ed Partners (UK) LTD —Brighton
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Store discount
- Health & wellbeing programme
Quick apply
13d
Goodwood Art Foundation Volunteers
The Goodwood Estate —Chichester
- Café
- Store discount
- Employee discount
Duty Manager
Nuffield Health —West Byfleet
- £27,248 a year
- Part-time
- Communication skills
- Employee discount
- Gym membership
Quick apply

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Membership Manager

The Association of British Riding Schools
Horsham

Quick apply

Job details

Permanent | Part-time
£20 - £25 an hour
7 hours ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Customer service
Administrative experience
Numeracy
IT
Communication skills
Office experience

Full job description

Primary Responsibilities and Duties: Main Purpose of Role

Reporting to the Chair working closely with Director of Licensing and Centre Operations to provide a timely and efficient service to ABRS+ Members, and promote the benefits of Membership to Non Members.

Direct reports: Membership Support Assistant and Membership Support and Finance Officer

Colleagues: Development Manager and Training Manager CIEC.

1. Membership Service

a. Leading a small team take responsibility for service delivery to members, to maintain a record of new, existing and former Members, calculating the membership numbers, servicing the office email and helpline plus their own email.

b. To register New Members on all relevant systems e.g. EEA, Livery List, so that they can secure all benefits

c. To liaise with the Safeguarding Officer, voluntary position, as requested.

d. To oversee the booking of safeguarding courses and distribution of certificates on satisfactory completion.

e. Promote the ABRS to prospective members, distribute and send out Membership packs to prospective new members, follow up as appropriate.

f. Reception and member service helpline via email and telephone – retrieve answer phone messages using a professional and courteous manner, respond to as many as possible. Forward when needed to the appropriate Trustee and follow up to ensure successful completion.

g. To responsible for the promotion, supply and distribution of rosettes and related certificates plus the professional test certificates to members as requested.

i. To make sure that all members are aware of the benefits to be gained from the use of our tests and rosettes.

ii. To be responsible for the timely distribution of certificates.

h. Effective Processing of Complaints regarding Members in close liaison with the Trustee Director of Licensing and Centre Operations.

i. To lead the renewal process annually for all members from April 1st annually, to maximise the number of renewals, secure payment, gift aid forms and the essential paperwork, copy of licence, insurance, DBS, etc.

j. To advise Members on Riding School Operations as requested.

2. Marketing

a. Working with the Marketing Director, the Development Manager to develop services for the membership. To recommend potential Members to the Development Manager.

b. To promote the ABRS+ Member Benefits to prospective Members to grow the Membership.

c. Working with the Chair and the Development Manager to :

i. Plan relevant newsletters to Members and List of Target Members weekly or fortnightly at least.

ii. Review the operation of the website, update regularly, comment and make recommendations for content.

3. Event Management

a. To organise the AGM, Training events and meetings in line with the annual schedule.

b. To support the Development Manager in the organisation of the Conference regional and other workshops as needed.

c. To organise regular safeguarding courses through the website and any other training as required. Distribute certificates on completion.

d. To support the Training Manager on CIEC Administration when needed.

e. To coordinate office operations with the Membership Support Assistant and Membership Finance and Support Officer, the Development Manager and the Training Manager.

Team: Trustees – Chair, Treasurer, Director Centre Operations and Licensing, Marketing Director, Marketing – Yell Media and any other service providers

4. ABRS+ Policies

a. Maintain and update annually ABRS Policies

5. BEF and Affiliated Bodies

a. Liaise with other Member Bodies as required.

6. Events and Examinations.

a. Organise the annual AGM.

b. Organise Exams when and if needed to include overseas members.

c. Maintaining a general diary for Trustees and the Office.

7. Supporting the Chair and Board of Trustees

a. Prepare agendas in consultation with the Chair and circulate to time with supporting papers. To receive agenda items from other committee members.

b. An administrative service to aid Board Resourcing, Board Administration, including Meeting Minutes and General Matters.

c. Registering Trustees and completing returns for Companies House and Charities Commission.

d. To follow up with the Chair to check that committee members and staff have carried out action(s) agreed.

e. Arrange Meetings for Board of Trustees (booking the room, arranging for equipment and refreshments, organising facilities for those with special needs, etc).

f. Book Trustees into and attend appropriate meetings e.g. BEF Member Body Committee Meetings, CDAT, SEAT etc.

g. Support any resourcing campaigns for Trustees and the administration for the review of Board performance

Qualities and Skills Required

· Client Relationship/Customer Service

· Organisational and commercial capability

· Good communication, interpersonal skills and team building

· Impartiality, fairness and the ability to respect confidences.

· Approachable and sensitive to the feelings of others.

· Basic Knowledge of Finance and Governance

· IT Literacy - Spreadsheets, Word Processing, CRM, E-mail and Internet

· Good numeracy and literacy skills

Working Hours 5.5 hours per day, 4 – 5 days per week 22 hours weekly.

Salary £39,000 - £49,000 FTE

Pay: £20.00-£25.00 per hour

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

membership manager jobs in west sussex

Membership Manager

Box Office Assistant

Food and Beverage Manager

Club Manager

Community First Aider (Chichester & West Arun)

Assistant Site Manager

Community First Aider (Surrey)

Treatment Supervisor

General Manager

Service Manager

Duty Manager

Assistant Meetings & Events Manager / £13.58 ph + Gym Membership

Leisure Team Leader

Rackets Programme Manager

Postperson with Driving

Activities Co-ordinator

Support Worker - Mental Health

Sales Team Manager

Goodwood Art Foundation Volunteers

Duty Manager

I want to receive the latest job alerts for membership manager in west sussex

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