Residence manager Work, Jobs in West Thurrock, Ken (with Salaries)

Reservations Executive
Cheval Gloucester Park —London
- 8 hour shift
- Sales
- Customer service
- Computer literacy
- Annual leave
- Sick pay
Quick apply
Transformation Manager
Havens Hospices —Southend-on-Sea
- £60,000 a year
- Full-time
- Nursing home
- Hospice
- Leadership
13d
Special Events Manager – Volunteering
WaterAid —Canary Wharf
- £47,423 a year
- Full-time
- Hybrid work
- Annual leave
2d
Individual Giving Manager
St Luke's Hospice —Thurrock
- £30,057.13 - £38,988.99 a year
- Full-time
- Data analysis skills
- Travel
- Hospice
Special Events Manager - Volunteering
WaterAid —London
- £47,423 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
2d
House Manager – UHNW Residences London
Bespoke Crew —London
- Organisational skills
- Leadership
- Communication skills
Academic Manager
Nord Anglia Education —London
- Remote
- Organisational skills
- IT
- Leadership
Protective Security Operations Manager
Prevail —London
- Full-time
- Hybrid work
- First Aid Certification
- Employee assistance programme
Quick apply
2d
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
6d
Homelessness Prevention Visiting Officer
London Borough of Bromley —London Borough of Bromley
- £40,352 - £46,952 a year
- Communication skills
Product Manager III - 12-month FTC
GoCardless —London
- £82,400 - £123,600 a year
- Analysis skills
Live-In Residence Hall Administrator - Upperclass focus (0.5 FTE) - NYU London
New York University —London
- Part-time
- Computer literacy
- University
- Computer skills
General Manager
Loveday Belgravia —London
- Weekend availability
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
9d
Home Manager
Aria Care —London
- £70,000 a year
- Nursing home
- Leadership
Urgent Community Response Bromley Hospital at Home Staff Nurse
Bromley Healthcare —Orpington
- £36,943 - £44,900 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
2d
Learner Success Coach
Decoded Limited —London
- Full-time
- Data analysis skills
- English
- Project management
- Employee discount
Quick apply
Security Manager
Cambridge House —London
- Weekend availability
- Hotel
- First Aid Certification
- Communication skills
Quick apply
Events Operations Manager
RAFFLES —London
- Full-time
- Bar
- Customer service
- Microsoft Office
- Employee assistance programme
- Sick pay
Quick apply
Residences Public Area Attendant
The Hongkong and Shanghai Hotels, Limited —London
- Hotel
- Time management
Front Office Manager
Cambridge House —London
- Weekend availability
- Hotel
- Leadership
- Communication skills
Quick apply

I want to receive the latest job alerts for residence manager in west thurrock, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Reservations Executive

Cheval Gloucester Park
London

Quick apply

Job details

Full-time

Benefits

Season ticket loan
Annual leave
Company pension
Sick pay

Qualifications

Sales
Customer service
Computer literacy
Microsoft Office
Organisational skills
Communication skills

Full job description

Job Ref: CHE1945

Branch: Cheval Gloucester Park

Location: Cheval Gloucester Park, London (South West)

Salary/Benefits: Competitive Salary, company benefits and service charge

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 days / 7 days including weekend shifts (between 8am and 8pm)

Hours per week: 40hrs

Posted date: 21/05/2026

Closing date: 04/07/2026

Cheval Gloucester Park and Lexham Garden by Cheval Maison are looking for a dynamic Reservations Executive to join our passionate team and be the voice of our brand. This is your chance to play a key role in creating exceptional guest experiences while driving revenue and building lasting relationships.

As a Reservations Executive, you’ll transform enquiries into memorable stays across multiple channels—phone, web, OTAs, corporate accounts, agent accounts, direct and VIP guests, WhatsApp, and online portals. You’ll negotiate incoming reservations and extensions with efficiency and profitability, ensuring every opportunity is maximised.

Your role goes beyond reservations: you’ll provide timely, accurate information to operational teams, supporting General Managers, Operations and Front Office Managers, and the Commercial Team to guarantee a seamless guest journey. You’ll deliver personalized service, anticipate guest needs, and assist with the daily operations of the Reservations department—all while contributing to the success of a fast-paced, innovative hospitality brand.

Key Responsibilities are

Negotiating stays and extensions with a focus on maximizing revenue, conversion, and guest satisfaction.
Providing accurate, timely updates on guest requests and preferences; maintain up-to-date records in PMS (Opera Cloud) and Microsoft Office tools.
Collaborating with the Commercial Team and partner with Finance, Front Desk, Housekeeping, and property departments to ensure seamless guest journeys.
Building rapport with guests and key clients, influencing booking decisions through exceptional service and product knowledge.
Identifying and pass sales leads to the Sales team; actively cross-sell the collection.
Handling complex or escalated guest matters professionally and efficiently.
Supporting the smooth day-to-day running of the Reservations department, sharing knowledge and best practices.
Working to agreed SLAs/KPIs for response times, accuracy, and conversion.

We want you to apply for this role if you have

Proven experience in reservations or sales within a London luxury 5-star hotel or serviced apartments environment.
Excellent interpersonal skills with confidence in handling guest matters—including complaints—professionally.
Intermediate computer literacy, including PMS (Opera Cloud) and Microsoft Office tools.
Exceptional attention to detail and a passion for outstanding customer service.
Strong organizational and communication skills; ability to prioritize in a fast-paced environment.
Commercial awareness and are comfortable working towards revenue and conversion targets.
Confidence in liaising with stakeholders at all levels; self-motivated and collaborative across global teams.

In return for your passion and drive to succeed we can offer you

Competitive salary + Service Charge
30 days annual leave (increasing with service, including public holidays)
Company sick pay
Life Assurance
Season Ticket Loan
Learning and Development programmes
Discount Staff, Family and Friends rates
Contribution to personal pension (after 3 months)
And many more benefits!

This is a full-time role of 40 hours per week, working 5 out of 7 days, which will include weekends on a rotational basis. Working hours are between 8am and 8pm, with an 8-hour shift per day. The position is based on residence, and you will report directly to the Revenue Manager, ensuring alignment with commercial objectives and operational excellence.

At Cheval Gloucester Park and Lexham Garden by Cheval Maison we’re excited to welcome you as a new team member to our property! If you’re enthusiastic about creating exceptional guest experiences and enjoy working in a supportive, exciting, and collaborative environment, you’ll fit right in. Our team takes pride in delivering top-notch service while making every day enjoyable. Come be part of something special—we can’t wait to meet you!

We believe in empowering our people, so you’ll grow your skills with real responsibility while receiving guidance and support from experienced leaders who are invested in your success.

If you thrive on being the best, you can and want to join our award-winning team then look no further and apply now!

Helpful to know…

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) will be requested in the event of a position being offered

Quick apply

Refine Your Search

residence manager jobs in west thurrock, ken

Reservations Executive

Transformation Manager

Special Events Manager – Volunteering

Individual Giving Manager

Special Events Manager - Volunteering

House Manager – UHNW Residences London

Academic Manager

Protective Security Operations Manager

Front Desk Guest Service Associate

Homelessness Prevention Visiting Officer

Product Manager III - 12-month FTC

Live-In Residence Hall Administrator - Upperclass focus (0.5 FTE) - NYU London

General Manager

Home Manager

Urgent Community Response Bromley Hospital at Home Staff Nurse

Learner Success Coach

Security Manager

Events Operations Manager

Residences Public Area Attendant

Front Office Manager

I want to receive the latest job alerts for residence manager in west thurrock, ken

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected