Senior it support Work, Jobs in West Wickham, Gtl (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
7d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
13d
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
12d
Student Support Manager - Residential
Oxford International Education Group —London
- £700 a week
- Full-time
- Childcare
- Working with children
- Team management
Quick apply
IT Infrastructure Engineer up to £36,000 per annum, plus car allowance
APCOA PARKING (UK) LTD —Uxbridge
- Up to £36,000 a year
- Weekend availability
- Computer networking
- IT
- Employee discount
Quick apply
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
IT Field Engineer
Excelcare Holdings —Bromley
- £30,000 - £37,500 a year
- Full-time
- Nursing home
- Customer service
- Driving
- Employee discount
- Referral programme
Quick apply
14d
Senior Administrative Support Assistant
GB Maintenance Solutions Ltd —London
- £25,600 - £29,950 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
IT Manager
RFI Global —London
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Human resources
- Annual leave
- Employee discount
Quick apply
13d
Senior Director, Technology - Europe
Hines —London
- AI
- Leadership
6d
(Senior) Mental Health Support Worker
Hilton Supported Living —London
- £14.24 an hour
- Part-time
- Medication administration
- Customer service
- Computer literacy
Quick apply
5d
Senior IT Support Engineer
Allica Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- SharePoint
Executive Personal Assistant to the Managing Director
Evoke Care —Croydon
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Word processing
- English
- Microsoft Office
- Flexitime
Quick apply
5d
Junior Support Engineer (London, UK)
Avolution —London
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
5d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Senior Customer Resolution Officer
City of Westminster Council —Westminster
- £42,912 - £46,854 a year
- Temporary
- Customer service
- English
- Bachelor's degree
Cabinet Support Officer
London Borough of Barking and Dagenham —London
8d
Senior Administrator
Oxleas NHS Foundation Trust —Sidcup
- £33,262 - £36,027 a year
- Full-time
3h
Senior IT Support Engineer (12 Month Fixed Term Contract)
IQUW Group —London
- Full-time
- Microsoft Excel
- Azure
- Microsoft Office

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2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
7 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior it support jobs in west wickham, gtl

2nd Line Support Technician

Level 3 Support Technician

Senior IT Support Engineer - UK - Hybrid

Production Support Analyst

Student Support Manager - Residential

IT Infrastructure Engineer up to £36,000 per annum, plus car allowance

Senior Technical Support Partner (2nd Line)

IT Field Engineer

Senior Administrative Support Assistant

IT Manager

Senior Director, Technology - Europe

(Senior) Mental Health Support Worker

Senior IT Support Engineer

Executive Personal Assistant to the Managing Director

Junior Support Engineer (London, UK)

Senior Customer Success Manager

Senior Customer Resolution Officer

Cabinet Support Officer

Senior Administrator

Senior IT Support Engineer (12 Month Fixed Term Contract)

I want to receive the latest job alerts for senior it support in west wickham, gtl

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