Charity link Work, Jobs in West Yorkshire (with Salaries)

Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Bank Wellbeing Coordinator
Advinia Healthcare —Huddersfield
- £13.45 an hour
- Part-time
- Paid training
- Referral programme
Quick apply
10d
Social Prescribing Link Worker
CityView PCN —Sheffield
- From £30,000 a year
- Part-time
- Microsoft Office
- Travel
- In-person
Quick apply
Homeless Friendly Coordinator
Homeless Friendly —Oldham
- £13 - £16 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
12h
Recovery Coordinator/Smoking Cessation
Change Grow Live —Huddersfield
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Annual leave
- Employee assistance programme
12d
Communications Manager
Outdo —Halifax
- £45,000 - £60,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- In-person
- Free parking
- Profit sharing
Quick apply
7d
College Governors
North Yorkshire Council —Harrogate
- IT
- Leadership
12h
Neighbourhood Health Project Support Officer
Leeds Community Healthcare NHS Trust —Leeds
- £32,073 - £39,043 a year
- Full-time
- Communication skills
- Annual leave
6d
Trainee Children and Young People’s Wellbeing Practitioner
Mind in Bradford —Bradford
- £14.46 an hour
- Full-time
- Computer literacy
- English
- No degree
- Annual leave
- Sick pay
5d
Employability Tutor
Central YMCA —Doncaster
- £27,000 a year
- Full-time
- English
- Classroom experience
- IT
- Annual leave
- Employee assistance programme
Customer Assistant - Replenishment
Morrisons —Barnsley
- Annual leave
- Employee discount
Quick apply
Retail Volunteer (Morley)
Barnardo's —Leeds
- Call to connect
- Administrative experience
- Store discount
- Employee discount
Retail Volunteer (Ravensthorpe)
Barnardo's —Dewsbury
- Call to connect
- Administrative experience
- Store discount
- Employee discount
Legal Secretary
rradar Limited —Leeds
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
15h
Cleaning Technician
Sanctuary Group —Leeds
- £26,436 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
Quick apply
8d
Customer Assistant - Online
Morrisons —Harrogate
- Annual leave
- Employee discount
Quick apply
10d
Retail Volunteer (Wakefield City Centre)
Barnardo's —Wakefield
- Call to connect
- Administrative experience
- Store discount
- Employee discount
Neighbourhood Health Programme Manager
Leeds Community Healthcare NHS Trust —Leeds
- £57,528 - £64,750 a year
- Negotiation
- Annual leave
5d
Market Street Baker
Morrisons —Leeds
- Bakery
- Annual leave
- Employee discount
Quick apply
12d
Community Development (Incredible Years, Bradford)
Barnardo's —Bradford
- Call to connect
- Communication skills
- School

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Customer Support Advisor

BW Legal -
Leeds

Quick apply

Job details

£21,500 - £23,000 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
Employee discount
Gym membership
Transport links

Qualifications

Customer service
Organisational skills

Full job description

Looking for a Customer Support role that fits around life, offers real variety, and gives you the chance to grow your earnings? Wed love to hear from people of all ages and experience levels who can bring energy, and a high standard of customer support.

The salary for this role is £21,500 - £23,000 depending on experience for 30 hours a week 6-hour days, with regular overtime opportunities to increase your earnings.

At BW Legal, we are recruiting for Customer Support Advisors to join our established Customer and Operations Support department. This role is suited to individuals who bring 1-2 years proven experience in customer service, administration, or a regulated environment, and who are looking to build a long-term career within a professional services organisation.

About the role
Our Customer and Operations Support department has a number of teams each with dedicated team manager support. The Customer Support Advisors role is to support communication with our clients customers via our portals, webchat or post, along with processing requests from our clients and reviewing operational reports.

Accuracy and efficiency are essential in this role as we work to clear KPIs when responding to our customer communications. As part of the role, you could be setting up or amending a payment plan, adding some vulnerability data regarding a customer, or inputting a clients response to the system. All tasks require clear, professional, and efficient communication with the highest standard of customer service.

You will also engage with our clients, raising queries to them on behalf of customers, as well as reviewing and supporting department operational reports and processes. The role is varied as you learn new tasks throughout your time with us.

What youll be doing

Managing and responding to customer communications in line with service level agreements
Processing client requests and maintaining accurate system records
Setting up and amending payment arrangements
Recording sensitive customer information, including vulnerability indicators, with care and discretion
Liaising with clients to raise and resolve queries on behalf of customers
Supporting operational reporting and continuous process improvement

This is a varied role offering the opportunity to develop expertise across multiple functions as you grow within the team.

Who were looking for
We are particularly interested in candidates who:

Have 1-2 years prior experience in customer service, administration, debt collection, or a similar environment
Are confident handling sensitive or complex customer interactions
Demonstrate strong attention to detail and organisational skills
Are comfortable working to KPIs and quality standards
Bring a professional, resilient, and solution-focused approach

Training and development
Your onboarding will be structured to support experienced hires, combining collaborative learning, practical application, and ongoing coaching. You will quickly build the knowledge and confidence needed to perform effectively, with continued opportunities to develop your skills.

Location Leeds office
You will be based in our modern Leeds office, conveniently located just off Junction 3 of the M621. We offer free car parking, excellent public transport links, and secure cycle storage. Leeds Train Station is also within a 12-minute walk.

If youre looking to apply your existing experience in a professional, supportive environment where quality and customer outcomes matter, wed welcome your application.

What we can offer you:
As a Gold-accredited Investors in People employer and a Platinum-accredited Investors in Wellbeing organisation, we're proud to be a diverse employer where belonging sits at the heart of everything we do. Delivering an outstanding colleague experience where everyone feels 'safe to belong' is a core part of the BW Legal family culture.

We offer ongoing and industry-leading training delivered by experienced colleagues from our in-house Learning and Development team. This covers both technical and professional skills throughout your entire BW Legal career journey, including continued professional development, mentoring and study support.

Hours: 30 hours a week, 6 hours a day, Monday to Friday 10am 4pm. Various overtime campaigns run throughout the month, so once you are trained you can further increase your earning capability.

Shifts: During your initial induction training, you'll start at 9am until 3pm, but your regular start time will be 10am. You'll also work 1 in 4 Saturdays from 9am-3pm, paid at time and a quarter rate. We also operate some shift allowances for OT outside of this.

Rewarding your commitment and success
At BW Legal, we believe that when life feels balanced, work feels better. That's why we're committed to creating an environment where colleagues feel supported to be their best, both professionally and personally.

Our Balance Within wellbeing strategy takes a holistic approach, offering a comprehensive package of support to help you find what balance looks like for you. From health and personal development to lifestyle support, our benefits package worth over £10,000 (this includes all benefits costings), in your first year will help you thrive at work and beyond.

Benefits include:

30 hour working week

Free offsite parking (saving you up to £9 a day compared to local car parks)

23 days of annual leave, plus bank holidays

In addition, paid leave on your birthday, as well as on Christmas Eve and New Year's Eve when falling on a weekday

Flexible holiday policy: use, buy and sell holiday (within policy limits), as well as enjoy flexibility as some holiday allowance can used by the hour

Extra holiday for length of service: 1 extra day earned following your 2nd, 3rd and 4th year of service

Enhanced maternity, paternity and adoption pay

Business-casual dress code

Enjoy a Secure Future with our Financial Rewards
Be Here Living Our Values: a monthly and quarterly tax and NI free bonus based on attendance and punctuality, worth up to £828 in your first year, rising to a maximum of £4,194 by your sixth year of employment

Death in service cover: Financial protection worth six times your annual salary

Income protection: receive 75% of your salary for up to two years if you're unable to work (subject to eligibility criteria)

Discounted shopping: access discounts and savings at thousands of UK retailers with My Staff Shop (with the average user saving over £1,000 per year!)

Travel support: Free parking, bus discounts with First and Arriva, and secure cycle storage facilities.

Money4U with Leeds Credit Union: access to preferential savings and loans rates

Contributory pension scheme

British Gas discount: Access to an exclusive money-saving energy tariff for your gas and electricity

Discounted legal services: 10% off personal legal services with Chadwick Lawrence Solicitors, including conveyancing, family law and will writing

Elevate yourself with our Personal Growth Rewards
Learn and Earn: top up your income with up to £720 per year by investing in your personal and professional development outside of working hours

Learning and Development allowance: paid time to learn during working hours

Professional qualifications: financial and study support, from apprenticeships to specialist degree-level courses

Power Up your wellbeing with our Health Rewards
Free gym membership with our local partner, or discounted membership at over 3,600 gyms nationwide

On Site GP: access to a specialist prescribing GP who comes on-site fortnightly

Virtual GP: access to virtual 24/7 prescribing GP for you and your family

On-Site Physiotherapist: Support for aches, pains and injury prevention, whether you need treatment or proactive care, available at a 10% discount to our colleagues

Health cash back plan: Claim back up to £3,700 on dental, optical, physiotherapy, prescriptions and wellbeing treatments.

Discounted dentistry: Reduced rates on dental plans and 10% off treatments with Leeds Dental Clinic

Employee assistance: 24/7 helpline, including up to 8 free counselling sessions

Wellbeing supported by colleague ambassadors: dedicated champions for wellbeing, learning and development, and menopause, who listen, gather feedback, and guide colleagues to the right support and resources.

Early intervention: support for colleagues who are experiencing health issues to support them staying in or returning to work

Be Connected and Conscious with our Engagement Rewards
Colleague events: From darts and bowling to quizzes and parties, there are plenty of opportunities to connect and unwind together.

Regular charity fundraising for local causes through games, raffles and more

BW Legal is dedicated to helping you reach your full potential and thrive in our welcoming and exciting culture. Join us and be part of our success!

As a proud Disability Confident employer, we are committed to equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know at [email protected].

Quick apply

Refine Your Search

charity link jobs in west yorkshire

Customer Support Advisor

Bank Wellbeing Coordinator

Social Prescribing Link Worker

Homeless Friendly Coordinator

Recovery Coordinator/Smoking Cessation

Communications Manager

College Governors

Neighbourhood Health Project Support Officer

Trainee Children and Young People’s Wellbeing Practitioner

Employability Tutor

Customer Assistant - Replenishment

Retail Volunteer (Morley)

Retail Volunteer (Ravensthorpe)

Legal Secretary

Cleaning Technician

Customer Assistant - Online

Retail Volunteer (Wakefield City Centre)

Neighbourhood Health Programme Manager

Market Street Baker

Community Development (Incredible Years, Bradford)

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