Commercial Operations Coordinator and Sales Executive
William Blyth has been producing handmade clay roof tiles in Barton-upon-Humber since 1840, using traditional methods on a historic listed site. We are the only manufacturer in the UK still producing roof tiles in this way, supplying conservation projects, listed buildings, heritage restorations, and premium new-build developments nationwide.
Our sister company, Sussex Handmade Brick, has been manufacturing handmade bricks since 1896 and supplies conservation, restoration, and new-build projects throughout the South and East of England.
We are seeking a motivated and versatile Commercial Operations Coordinator and Sales Executive to join our Head Office team in Wakefield. This is a unique dual-role position that combines transport coordination with sales, building relationships with contractors, merchants and trade customers, identifying new business and seeing opportunities through to closed orders. Working within a close-knit team in a rural setting, you will play a key role in supporting our commitment to craftsmanship, quality, and British manufacturing.
This position requires an individual who can confidently balance transport planning responsibilities with sales. You will coordinate the efficient delivery of products using both our in-house fleet and third-party hauliers, while also developing relationships with customers and identifying opportunities to grow sales across both businesses.
Key Responsibilities
Transport Coordination
- Plan, organise, and schedule product deliveries to customers across the UK using both company-owned and third-party transport providers.
- Optimise delivery routes to maximise vehicle utilisation and minimise transport costs.
- Liaise with site managers, production teams, and administrative staff to ensure orders are fulfilled accurately and on time.
- Maintain regular communication with customers regarding delivery schedules and updates.
- Resolve delivery issues, delays, and customer queries promptly and professionally.
- Monitor transport performance and contribute to continuous improvements in logistics efficiency.
Sales Executive
- Identify and pursue new business opportunities within target markets.
- Build and maintain strong relationships with contractors, architects, merchants, trade customers, and end users.
- Proactively generate and follow up on sales leads.
- Manage customer enquiries from initial contact through to order completion.
- Prepare quotations, arrange product samples, and negotiate sales opportunities.
- Maintain accurate customer records and support ongoing account development.
- Work closely with colleagues to achieve sales targets and business growth objectives.
Skills & Experience
Essential
- Previous experience in transport coordination and sales
- Excellent communication and interpersonal skills.
- Strong organisational abilities with the capacity to manage multiple priorities simultaneously.
- A proactive, customer-focused approach.
- Good problem-solving skills and attention to detail.
- Confidence using IT systems.
Desirable
- Experience within the construction, building materials, manufacturing, or supply industries.
- Knowledge of transport planning and route optimisation.
- Experience working with contractors and merchants.
Personal Attributes
- Self-motivated and driven to achieve results.
- Commercially aware with a focus on business development.
- Able to work effectively both independently and as part of a team.
- Adaptable and comfortable switching between operational and sales responsibilities.
- Professional, approachable, and committed to delivering excellent customer service.
What We Offer
- Opportunity to work with two established and respected British manufacturers.
- A varied and rewarding role.
- Supportive, close-knit working environment.
- The chance to contribute to the growth of heritage-focused, quality-driven businesses.
- Free, secure parking.
- Full time working hours, Monday - Friday.
Pay: £31,000.00-£34,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
