Windows server Work, Jobs in West Yorkshire (with Salaries)

Technical Specialist Remote Support
Agfa —Leeds
- Hybrid work
- Oracle
- Customer service
- Windows
Temporary IT Technical Officer - Police Staff - Counter Terrorism Policing North East
Counter Terrorism Policing —Leeds
- £44,700 - £48,459 a year
- Full-time
- Microsoft Office
- IT
19h
Infrastructure Engineer
Edmondson's IT Services —Cleckheaton
- £28,000 - £32,000 a year
- Overtime
- Azure
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Junior Systems Engineer
Pipe Ten Hosting Ltd —Sheffield
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- AWS
Quick apply
7d
Information Systems Specialist
Sheffield City Council —Sheffield
- £42,839 - £46,142 a year
- Full-time
- Azure
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
IT Support & Infrastructure Engineer
Leger Shearings Group —Rotherham
- £35,000 - £40,000 a year
- Full-time
- Azure
- Free parking
- Annual leave
Senior Service Desk Engineer
TPT Retirement Solutions —Leeds
- Microsoft Excel
- SharePoint
- IT
3rd Line IT Engineering Specialist
BT —Sheffield
- Azure
- Windows
- Microsoft Office
- Gym membership
13d
IT Administrator (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- IT
2nd Line IT Engineering Professional (shift)
BT —Sheffield
- Azure
- Windows
- Microsoft Office
8d
Infrastructure and Cloud Services Manager
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
- Azure
- DevOps
- Microsoft Office
Technical Engineer Placement Year
TPP —Leeds
- £30,000 a year
Graduate Technical Engineer
TPP —Leeds
- £60,000 a year
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
6d
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Administrator
HCLTech —Leeds
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
1d
IT Infrastructure Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Oracle
- AWS
- Mentoring
IT Support Engineer
Elevate Technology Group —Rotherham
- £30,000 - £35,000 a year
- Windows
- SharePoint

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Technical Specialist Remote Support

Agfa -
Leeds

Apply Now

Job details

Permanent

Qualifications

Microsoft Windows Server
Oracle
Customer service
Disaster recovery
Microsoft SQL Server
Windows
Change management
SQL
ITIL
IT
VMWare
Linux
Application support
Root cause analysis

Full job description

Technical Specialist Remote Support

We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base.

Location: Leeds, UK (hybrid working, 50% at home and 50% in our office in Leeds)

Scope of duties:

Lead, diagnose and troubleshoot 2nd line Incidents and Service Requests – (50% of your time)
Accurately record and triage newly reported Incidents and Service Requests to ensure a prompt and accurate line of investigation – (10% of your time)
Take ownership of Incidents and Service Requests, and prioritise your own workload with a continual focus on customers SLAs, ensuring Incidents are resolved within SLA - (10%)
Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%)
Perform root cause analysis on high priority Incidents and document recommendations to prevent reoccurrences – (10%)
Recommend service and product improvements to transform the Service from a reactive to a proactive approach – (5%)
Attend AGFA HealthCare product training, underlying technologies courses and maintain an expert working knowledge of our current and future products and solutions – (10%)

Requirements:

IT Diploma or Degree (qualification by experience accepted)

Minimum of 2 Years in Customer Service Application Support

Proven track record in providing high-quality support for customer-facing applications.

Proficiency in IT Service Management (ITIL)

Demonstrated experience with ITIL best practices and frameworks for efficient service management.
Proven ability to manage and implement change within an organization effectively. Experience in Change Management.

Expertise in Healthcare Imaging Solutions (PACS/RIS)

Experience with Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS).
Understanding of DICOM and HL7 Standards.
Knowledge of operational processes within hospital and radiology environments.

Experience in Technical Application Support

Proficient in Server Operating Systems (Windows Server and Linux), certifications are highly desirable.
Experienced with Database utilisation (Microsoft SQL and Oracle).
Experience in Applications within virtualized environments (VMware).
Knowledge of High-Availability systems and Disaster Recovery within critical infrastructure environments.

We offer :

A permanent position in a multi-disciplinary and multi-cultural team in a challenging and international environment. Opportunities to learn & grow, to make a difference and contribute to the next generation of AGFA products

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented, committed team of individuals, training and career development programs, and a competitive compensation and benefits package.

Apply Now

Refine Your Search

windows server jobs in west yorkshire

Technical Specialist Remote Support

Temporary IT Technical Officer - Police Staff - Counter Terrorism Policing North East

Infrastructure Engineer

Junior Systems Engineer

Information Systems Specialist

2nd Line IT Support Technician

IT Support & Infrastructure Engineer

Senior Service Desk Engineer

3rd Line IT Engineering Specialist

IT Administrator (Operations)

2nd Line IT Engineering Professional (shift)

Infrastructure and Cloud Services Manager

Technical Engineer Placement Year

Graduate Technical Engineer

Technical Systems Administrator

1st-2nd Line IT Support Engineer

1st/2nd Line IT Support - £27,000-£34,000

Administrator

IT Infrastructure Engineer

IT Support Engineer

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