Heritage manager Work, Jobs in Westminster, Gtl (with Salaries)

Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
7d
TG34309747 Visitor Experience and Operations Manager
TATE Museum —London
- £39,791 a year
- Management
- Customer service
Quick apply
1d
Associate Director - Built Heritage
Hardgate Consulting —London
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Life insurance
Quick apply
19h
TG703726 - Procurement and Contracts Manager
TATE Museum —London
- £53,500 a year
Quick apply
10d
Catering Logistics Manager
TATE Museum —London
- £45,000 a year
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
21h
Senior Experience Manager
Museum of London —London
- £40,050 a year
7d
Cafe Manager - Natural History Museum
Benugo —London
- £35,000 a year
- Full-time
- Customer service
- Leadership
- Café
- Annual leave
- Employee assistance programme
Quick apply
Experience Manager Smithfield
Museum of London —London
- £34,631 a year
- Leadership
1d
General Manager
Colicci —South East London
- £42,000 - £44,000 a year
- Weekend availability
- Hospitality
- Accounting
- Mentoring
- Employee discount
Quick apply
3d
Co-Production Manager
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Project management
- Communication skills
- Marketing
- Annual leave
9d
Store Team Leader
Moco Museum —London
- Weekend availability
- Customer service
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Volunteer Manager
English Heritage —London
- From £27,876 a year
- Weekend availability
- English
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Visitor Operations & Experience Manager
National Trust —London
- £39,936 a year
- Weekend availability
- Customer service
- In-person
- Leadership
- Free parking
- Employee assistance programme
5d
Senior Product & Merchandising Manager
DESIGN MUSEUM —Kensington
- Up to £48,000 a year
- Full-time
- Hybrid work
- Merchandising
- Communication skills
- Time management
Collections Team Leader (Large Objects)
The Natural History Museum —South Kensington
- £39,000 a year
- Hybrid work
- English
- Leadership
- Employee discount
- Life insurance
11d
Assistant Manager
Colicci —South East London
- £15.50 an hour
- Weekend availability
- Hospitality
- Café
- Employee discount
Quick apply
3d
Trusts & Foundations Manager
Somerset House Trust —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
2d
Corporate Risk Manager
English Heritage —London
- £54,540 - £58,962 a year
- English
- Employee assistance programme
- Employee discount
7d
Senior Retail & Visitor Experience Manager
DESIGN MUSEUM —Kensington
- Up to £45,000 a year
- Weekend availability
- Analysis skills
- Driving
- Retail management
8d
Visitor Experience Event Lead
Somerset House Trust —London
- £225 a day
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
10d

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Duty Operations Manager

Science Museum Group -
London

Apply Now

Job details

Full-time
£39,884 a year
7 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Catering

Full job description

Salary

£39,884 per annum

Contractual hours

37.5

Basis

Full time

Based at

Science Museum

Job category/type

Contract - Full Time, Dept. - Front of House, Dept. - Operations, Tenure - Permanent, Type - Employee

Date posted

05/06/2026

Job reference

SMG03526

Can you lead operations in a busy, customer-focused environment? Are you experienced in coordinating numerous tasks and making informed decisions?

About us

The Science Museum is a captivating, exciting environment. We have large groups of school visits, unique special events, the opening of new exhibits - all taking place under one roof! We host more than 3 million guests annually in a century-old building, creating an environment where each day brings new challenges.

The Science Museum spans about 30,000 square meters (320,000 square feet) of exhibition space, spread across seven floors.

In order to maintain a high level of visitor satisfaction, we are in search of a Duty Operations Manager based at the Science Museum on a full-time, permanent basis.

About the role

As Duty Operations Manager, you’ll play a key role in upholding high standards and ensuring a memorable visitor experience. Working closely with teams across Visitor Experience, Retail, Catering, Public Programmes, Learning, Security, Cleaning, and Estates, you’ll help deliver a seamless, safe, and welcoming environment for all.

Based on the museum floor, you’ll manage daily operations, respond to issues in real-time, and act as the senior manager on-site when needed. You’ll ensure KPIs and service standards are met while overseeing the safety, well-being, and enjoyment of visitors, staff, and contractors. You’ll also coordinate effective responses to any operational challenges involving the public.

You’ll be part of a supportive, collaborative team in a role that brings learning experiences every day, offering continuous opportunities to grow and learn.

About you

Whether you have a background working in visitor or customer experience or in a busy, customer-focussed environment, we are open to how you have gained your exposure to incident control, duty management or coordinating operational activity. Your skill and approach to manage a range of circumstances is what will enable you to thrive.

You will be a great communicator, with the ability to facilitate effective action through others. With a positive and responsive approach to a range of risks and situations, you can lead and co-ordinate responses during incidents. With a considered and efficient approach, you can ensure that visitor safety and enjoyment is at the forefront of all decisions.

Above all, you will have a genuine commitment to provide high-quality customer service.

Don’t feel you meet all the criteria? We welcome you to apply even if your experience doesn’t match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under ‘Attachments’ on the vacancy listing on our website for more details about the role and the application process or click ‘Apply Online’ to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you’ll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

Meaningful work. We’re a mission-led organisation where the work you do supports us in Inspiring Futures.
Career growth. We offer enhanced support with personal and professional development.
Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
All our colleagues can access an employee assistance programme and other wellbeing support.
Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
Enhanced contributory pension. To support you in saving for the future.
Interest-free loans. When you need a little extra cash for life events or home improvements.
Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group’s five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Apply Now

Refine Your Search

heritage manager jobs in westminster, gtl

Duty Operations Manager

TG34309747 Visitor Experience and Operations Manager

Associate Director - Built Heritage

TG703726 - Procurement and Contracts Manager

Catering Logistics Manager

Senior Experience Manager

Cafe Manager - Natural History Museum

Experience Manager Smithfield

General Manager

Co-Production Manager

Store Team Leader

Volunteer Manager

Visitor Operations & Experience Manager

Senior Product & Merchandising Manager

Collections Team Leader (Large Objects)

Assistant Manager

Trusts & Foundations Manager

Corporate Risk Manager

Senior Retail & Visitor Experience Manager

Visitor Experience Event Lead

I want to receive the latest job alerts for heritage manager in westminster, gtl

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