Enthusiastic and talented Dental Practice Manager required for a friendly practice in Cheltenham
Location: Ormond Terrace Dental, Cheltenham
The practice is a modern dental practice located in central Cheltenham in a traditional building that has been completely refurbished. The practice is well regarded for its high standards and excellent patient care, offering both general and cosmetic dentistry for private patients as well specialist endodontics and implants.
We are committed to being an approachable and friendly practice whilst at the same time providing the highest standards of dentistry.
The practice is part of a small group of dental practices called Gensmile. Gensmile is building a different kind of dental group providing quality dentistry and an enhanced experience for both patient and clinician.
We are focused on high-quality, private, family dental practices. Once these practices are in the group, we work to help them grow and develop while maintaining their unique identity.
Our aim is that each of our dental practices is a place where dental professionals want to build their careers and where patients receive a best-in-class experience with excellent clinical outcomes.
The Practice Managers duties are as listed but not limited to;
- Ensuring the highest levels of care and patient experience
- Maintaining the practice's reputation
- Identifying opportunities to grow the practice
- Recruitment and staff inductions
- Deliver financial KPIs
- Efficient day-to-day running of the practice
- Manage practice controllable costs in line with budgets
- Activity management to meet Private targets
- Hold regular practice and clinician meetings
- Gather and analyse relevant activity data
- Grow private patient numbers
Key qualities:
- Well-presented and articulate
- Highly organised with excellent time management
- A positive and friendly personality
- Calm with an ability to work under pressure
- Excellent attention to detail
- Passionate about Dentistry and enjoys constantly learning and developing your role
- A team player who can work independently
Work experience and skills:
- At least 1 year Management experience preferred or Head receptionist looking for extra responsibilities
- The successful applicant will either have a solid background in clinical dentistry and some experience of administration of dental practices or impressive management experience
- Excellent leadership skills with extremely high standards
- An excellent communicator with a passion for helping people and growing teams
- CQC knowledge advantageous
- Computer literate essential and SOE experience advantageous but not essential
What can we offer you:
- Extra day off for your birthday
- Support from an experienced area manager and operations team
- Bi-annual manager meetings in London with the whole management team
- Monthly managers meetings with the area team
- The practice offers Implant surgery, Periodontics and endodontics via special interest clinic
- A modern and pleasant working environment
- Mintago membership offering discounts on everyday purchases including food, drink, cinema tickets and clothing
- Contributory pension scheme
IND001
Job Type: Full-time
Benefits:
- Company events
- Store discount
Ability to commute/relocate:
- Cheltenham GL50 1HR: reliably commute or plan to relocate before starting work (required)
Experience:
- Dental Practice Management: 1 year (preferred)
Work Location: In person
