Internal communications executive Work, Jobs in Weybridge, Sry (with Salaries)

Administrator - Program & Project Management
HCLTech —London
- PMP
- Analysis skills
- Communication skills
5d
Communications Executive, Europe
InterContinental Hotels Group —Windsor
- English
- Hotel
- Organisational skills
- Employee discount
UK Office Manager & Executive Assistant
ITE MGMT —London
- £55,000 - £65,000 a year
- Full-time
- Bachelor's degree
- Financial services
- Budgeting
- Annual leave
Quick apply
6d
Communications Executive (FTC 1 year) f/m/d
Awin —London
- Hybrid work
- Communication skills
Corporate and Internal Communications Lead
British Land —London
- Organisational skills
- Communication skills
Internal Communications Executive
Frankham —London
- Full-time
- Marketing
- No degree
- Organisational skills
- Annual leave
Internal Sales Executive
SEKO Logistics —Egham
- Full-time
- Customer service
- Salesforce
- Business development
- Free parking
- Referral programme
Quick apply
10d
Strategic Asset Management Lead
HASTOE HOUSING ASSOCIATION —Hampton Wick
- Up to £54,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Nespresso Corporate & Internal Communication Manager UK&I
Nespresso —Crawley
- £62,000 - £68,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
9d
Event Communications Executive - Fixed Term Contract
Hanson Wade Group —London
- Hybrid work
- CRM software
- No degree
- Travel
Leadership Team PA - Maritime and Land
QinetiQ —Farnborough
- £38,475 - £42,750 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Employee discount
5d
Senior HR Business Partner
Explore! —Farnborough
- £60,000 - £65,000 a year
- Presentation skills
- Human resources
- Recruiting
- Free parking
- Flexible schedule
10d
Event Coordinator
Superyachts.com —London
- £30,000 - £40,000 a year
- Hybrid work
- English
- Travel
Quick apply
6d
Head of Communications
PPL —London
- £70,000 - £80,000 a year
- Hybrid work
- Management
- Business development
- Leadership
9d
6 month FTC Executive Assistant
Brookfield Asset Management —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Travel
3d
Global Events Specialist (maternity cover 12 month FTC)
IFS —Staines-upon-Thames
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Travel
- Organisational skills
Quick apply
Content & Visual Communications Executive
Clinigen —Weybridge
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Bachelor's degree
Quick apply
3d
Quality Assurance & Regulatory Affairs Executive - Maternity Cover
TensCare Ltd —Epsom
- £35,000 - £42,500 a year
- Temporary
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Team management
- Profit sharing
- Work from home
Quick apply
Chief of Staff
The Chief of Staff Association —London
- £150,000 - £185,000 a year
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
Graduate Marketing Executive
Impact Food Group —Woking
- Full-time
- Marketing
- School
- Annual leave
- Employee discount
Quick apply
5d

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internal communications executive jobs near weybridge, sry

Administrator - Program & Project Management

HCLTech -
London

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Job details

5 days ago

Qualifications

ITIL Certification
Resource allocation planning
PMP
Procurement
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Technical support
Analysis skills
Quality assurance
Supply chain management
Ticket management systems
Project management methodology
Customer support
Customer interaction
Root cause analysis
Communication skills
Internal quality assurance

Full job description

City Of London, England
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

internal communications executive jobs in weybridge, sry

Administrator - Program & Project Management

Communications Executive, Europe

UK Office Manager & Executive Assistant

Communications Executive (FTC 1 year) f/m/d

Corporate and Internal Communications Lead

Internal Communications Executive

Internal Sales Executive

Strategic Asset Management Lead

Nespresso Corporate & Internal Communication Manager UK&I

Event Communications Executive - Fixed Term Contract

Leadership Team PA - Maritime and Land

Senior HR Business Partner

Event Coordinator

Head of Communications

6 month FTC Executive Assistant

Global Events Specialist (maternity cover 12 month FTC)

Content & Visual Communications Executive

Quality Assurance & Regulatory Affairs Executive - Maternity Cover

Chief of Staff

Graduate Marketing Executive

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