We have an opportunity for you to join a fast paced & supportive team delivering the lettings of our homes to our Dorset customers, on a 12 month basis.
We need someone committed to delivering a first-class service, putting our customers at the heart of all we do.
You will be a key part of the team, providing the essential support and services for our colleagues and customers. Working with the other Dorset lettings assistants you will be; ending tenancies, advertising properties, updating numerous systems accurately to ensure we are within regulation and compliance, ensuring timely data updates for performance monitoring and working closely with our local authority partners and other internal teams through the void and lettings process.
You will be able to work at pace, under pressure, manage change effectively with the ability to make quick decisions confidently. Attention to detail and accuracy when updating systems and being an effective team player with great time management and communication skills are a must have for this exciting role.
This is a remote working role with the option of flexible office-based working. The ability to occasionally attend our Dorset Hub for collaborative working days, team meetings, and training is important to the team and the services we provide.
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
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Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
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A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
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We invest in colleagues’ careers and development through our leader and colleague development frameworks
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Defined Contribution Pension and attached life assurance
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Volunteering hours available to all colleagues to enable them to give back
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Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
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Enhanced leave
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We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
We follow a sector-wide, outcome-based framework for professionals in social housing. The Competence and Conduct Standard introduce a sector-wide, outcome-based framework for those working in social housing in England, while also requiring senior professionals who deliver social housing services to gain, or work towards, a housing management qualification.
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
Internally this vacancy will be offered as a secondment, please discuss with your leader before applying.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
If you'd like any support please contact the Recruitment Team on [email protected].
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