We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Role:
The number one priority of our Payroll team in HR is to pay our people accurately and on time. This role is critical to achieving this. The over-riding purpose of this role is to deliver outstanding payroll services in line with SLA’s taking responsibility to ensure our people can totally depend on us to pay them accurately and on time every month.
WHATS IN IT FOR YOU:
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Private pension scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Unlock extra leave with our buy more holiday scheme.
- Celebrate YOU! Enjoy an extra paid day off on your birthday each year
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
- Spread the cost of your commute with interest-free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
- We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
What you’ll be doing:
- Working effectively and efficiently within the payroll cycle – ensuring our customers are always fully aware of deadlines and their associated responsibilities
- Deliver pay related administration
- Managing the time and attendance data extract files to achieve data transfer on time, accurately and as efficiently as possible
- Maintaining accurate people data
- Manage pay adjustments including statutory absence and court orders etc.
- Keying exceptional data
- Providing data and reporting required by key internal and external stakeholders.
- Responding to pay related enquiries
- Using initiative and judgement to identify continuous improvement opportunities and to act upon them
- Maintaining payroll policy and process documentation to reflect current practice
Who you are:
- Thinks “customer first” internally and externally, going the extra mile to inspire and deliver #thatnewlookfeeling
- Takes accountability for their own actions and does what they say they are going to do
- Takes time to understand how Payroll links to others and collaborates with others for mutual success.
- Speaks up if they see an opportunity for growth or more effective way of working.
What technical skills will you need?
- Understanding and experience of payroll processes and systems (desirable)
- Understanding and experience of HMRC rules and guidelines associated with payroll (desirable)
- Strong numeracy skills and ability to manage large volumes of data
- Good knowledge of Excel
- Good knowledge of MS Word
- Good knowledge of outlook
Behaviours and characteristics
- Likes working with detail
- Critical thinker
- Inquisitive and curious
- Has initiative and is happy to apply it
- Takes ownership to get things done
- Desire to improve things and make a positive difference and actively seeks out opportunities to do this
- Recognises the importance and power of working as a team
- Able to remove barriers and avoid silo thinking and activity
- Maintains a positive can-do attitude
- Able to put themselves in the customers shoes
Measures / Key Performance Indicators
Payroll accuracy:
- Deadline compliance
- Number of amendments and out of cycle payments
- Error rates
Customer feedback
SLA’s achieved
Key Relationships
Internally:
- Reward & Policy Team
- HR team
- Finance
- Retail and Distribution centre stakeholders
- Employees
Externally:
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process
