Transit manager Work, Jobs in Whaley Bridge, Dby (with Salaries)

Service Desk Manager
Vix Technology —Manchester
- £45,000 - £55,000 a year
- Full-time
- IT
- AI
- Communication skills
Quick apply
Customer Service Agent - Fixed term contract up to 12 months to cover maternity leave
John Pye & Sons —Chesterfield
- Up to £25,125 a year
- Full-time
- English
- Data entry
- Computer skills
- Free parking
- Annual leave
Quick apply
10d
Operations Manager
Loomis UK —Manchester
- Up to £40,000 a year
- Full-time
- Annual leave
- Employee assistance programme
6d
Team Leader Warehouse
Buffaload Logistics ltd —Crewe
- £15 an hour
- Full-time
- Customer service
- English
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
3d
Head of Bid Management
Vix Technology —Manchester
- Full-time
- AI
- Leadership
- Employee assistance programme
Quick apply
Driver
Post Office Ltd —Sheffield
- £35,700 a year
- Full-time
- Customer service
- English
- Driving
- Annual leave
- Employee assistance programme
10d
MKT Branding Manager
Apostle International —Manchester
- £50,000 - £70,000 a year
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Packaging Development Manager
PZ Cussons UK —Manchester
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Senior Project Manager (Transportation PDP Rail and Transit)
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Project management
- Travel
- Contracts
14d
Warehouse Supervisor
IPL Schoeller —Crewe
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Engineering Manager (Railways)
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Engineering
- Leadership
Fibreglasser
Coolfreeze UK Ltd. —Manchester
- £14.00 - £14.50 an hour
- Full-time
- Health & wellbeing programme
- Annual leave
Technical Packaging Manager - THG Nutrition
THG —Manchester
- No degree
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
7d
Senior Planner - Highways
AECOM —Chesterfield
- Full-time
- Hybrid work
- Civil engineering
- Leadership
Project Manager (Transportation PDP Rail and Transit)
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Travel
- Contracts
- Leadership
14d
Rail & Transit Sector Lead Director
AECOM —Manchester
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
Technical Solutions Architect
Zippd —Manchester
- Full-time
- English
- SQL
- AWS
Quick apply
Principal Highways Drainage Engineer
AECOM —Manchester
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Leadership
Senior/ Principal Transport Planner
AECOM —Manchester
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
Principal Highways Engineer
AECOM —Chesterfield
- Full-time
- Hybrid work
- Civil engineering
- Team management
- Construction

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transit manager jobs near whaley bridge, dby

Service Desk Manager

Vix Technology -
Manchester

Quick apply

Job details

Full-time
£45,000 - £55,000 a year

Qualifications

Cloud infrastructure
Shift management
ITIL
IT
AI
Communication skills

Full job description

Make The Connection.

Vix Technology is a global leader in providing innovative solutions for public transit, believing that accessibility should be a standard. With over 35 years of experience and systems deployed in more than 200 cities worldwide, we take a modular approach to integrate various partners and technologies, creating best-in-class solutions. Our dynamic team consists of over 450 dedicated professionals across 12 offices globally, spanning APAC, Europe, and North America. We pride ourselves on fostering a flexible and collaborative work environment that empowers our employees to connect and excel.

If you are passionate about making a difference in public transportation and thrive in a team-focused atmosphere, we invite you to apply and contribute to our vision of a more connected world.

Find out more about your new workplace!

We seek a proactive, imaginative problem solver who is eager to dive in, address challenges, and create something exceptional as our Service Desk Manager. If you are motivated by the opportunity to make a significant impact, this is your chance to excel.

Service Desk Leadership & Capability Development

Lead UK and US Service Desk teams, managing performance, mentoring, and capability growth.
Standardise global processes, expand L1/L2 skills, manage shifts, and foster a customer-focused culture.

Incident, Problem & Change Management Governance

Own Incident Management lifecycle and governance of Problem and Change processes.
Ensure effective triage, escalation, ticket hygiene, SLA compliance, and operational KPIs.
Drive continuous improvement in incident handling and classification.

Major Incident Coordination

Coordinate Major Incident processes and bridge calls with Service Desk Managers (SDMs).
Ensure communication standards, approve formats, prepare Post-Incident Reports, and track corrective actions.
Enhance the Major Incident framework continually.

Reporting, Performance & Continuous Improvement

Manage monthly SLA and incident reports ensuring accuracy and contractual alignment.
Analyse trends and incidents to drive service improvements and update operational standards.

Requirements

Experience

3 years leading distributed or global Service Desks with expertise in managing Major Incidents within SLA-driven, ITIL-based environments.
Proven ability in enhancing Service Desk maturity (L1/L2) and integrating AI for proactive IT solutions.

Technical Skills

Expert in incident lifecycle governance, escalation, Major Incident coordination, and ITSM tool management.
Skilled in service performance analysis, KPI reporting, monitoring, alert management, and maintaining ticket quality.
Strong operational process discipline.

Soft Skills

Confident leader with decision-making ability under pressure.
Excellent written and verbal communication.
Comfortable in technical discussions on IT, cloud, and infrastructure.
Highly organised, process-oriented, and committed to continuous service improvement.

Benefits

What's in it for you?

Besides the opportunity to work for a global company that is customer and people focused. We offer:

A supportive culture with great on-site offices
A focus on learning and development
A great collaborative team culture

Sounds good? Then apply now. Get on board today!

No recruitment agencies, please! We won't accept any introductions.

Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.

Quick apply

Refine Your Search

transit manager jobs in whaley bridge, dby

Service Desk Manager

Customer Service Agent - Fixed term contract up to 12 months to cover maternity leave

Operations Manager

Team Leader Warehouse

Head of Bid Management

Driver

MKT Branding Manager

Packaging Development Manager

Senior Project Manager (Transportation PDP Rail and Transit)

Warehouse Supervisor

Engineering Manager (Railways)

Fibreglasser

Technical Packaging Manager - THG Nutrition

Senior Planner - Highways

Project Manager (Transportation PDP Rail and Transit)

Rail & Transit Sector Lead Director

Technical Solutions Architect

Principal Highways Drainage Engineer

Senior/ Principal Transport Planner

Principal Highways Engineer

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