Warranty administrator Work, Jobs in Wheathampstead, Hrt (with Salaries)

After Sales Administrator - Mobile Cranes
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- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
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- Customer service
- Annual leave
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After Sales Administrator - Mobile Cranes

Liebherr-Great Britain Ltd. -
Biggleswade

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Filing
Process improvement
Administrative experience
Client services
Data entry
Customer support
Customer interaction
Communication skills

Full job description

Liebherr Great Britain is currently recruiting for an After Sales Administrator to our our Mobile Crawler Cranes division based out of the Biggleswade office.

The role will ensure maximum commercial recovery from service engineers’ times. To participate in minimising the work-in-progress stock levels. To ensure administrative procedures are adhered to and developed whilst working within the Company’s key result areas, Business Performance, Customer Focus, People and Teamwork, Leadership.

Your Responsibilities

Your Responsibilities:

Participating in taking calls from customers, liaising with service engineers, all members of the Mobile Crane sales and after-sales team and all other company personnel as appropriate.
The construction of internal and external invoices using all relevant supplied information.
Inputting engineers’ times to build up the cost bases for invoices and for payroll purposes.
Creating new maintain machine files, collating data and maintaining machine records in an organised and disciplined way.
Identifying and implementing improvements to the after-sales administration process.
Collating information sufficient to support an internal or external invoice.
Performing and communicate in a manner that builds on the strength of the Crane After-Sales team, Liebherr-Great Britain Ltd and the Group
Undertaking some or all the duties of other personnel in the absence of the latter as may be required from time to time.

Your Profile

The successful candidate will require the following:

Ideally have experience in the construction plant or transport industry, possibly in a parts, warranty or service environment.
To be a good, effective communicator verbally and by email at all levels
Have a strong customer service ethic with a positive and pro-active approach
Ability to use own initiative and be self-motivated
Excellent administrative skills with an understanding of the need for close control of engineering information, it’s retrieval and communication
Computer literate and able to demonstrate uses of IT relevant to role, including Word and Excel

What we are offering

The opportunity to work with an industry-leading manufacturer.
Secure and progressive work environment.
Competitive salary and benefits.
Training and personal development.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.

The company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.

Location

Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom (GB)

Contact

Aleksandra Szczepanska

[email protected]

Apply Now

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