Technology management occupations Work, Jobs in Wheatley, Oxf (with Salaries)

IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
13d
Senior Technical Project Manager – Data Centres & Enterprise Infrastructure
Protek Systems Limited —Oxford
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Leadership
Quick apply
12d
IT and Infrastructure Manager
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Weekend availability
- Hybrid work
- IT
- Leadership
- Communication skills
Associate Solutions Owner
Wiley —Oxford
- £31,400 - £43,800 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
IT Service Management Analyst
UK Atomic Energy Authority —Culham
- £43,702 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
5d
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Management
- IT
- Leadership
- Flexible schedule
Program Manager
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Work from home
Quick apply
Sr Technical Program Manager, AWS Supply Chain Enablement & Risk Management
Amazon Data Services UK Limited —Thames Valley
- Full-time
- AWS
- Project management
IT Service Delivery Manager
Commonwealth War Graves Commission —Maidenhead
- £40,000 - £50,000 a year
- Monday to Friday
- IT
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Delivery Lead
Bibby Financial Services —Banbury
- £60,000 - £70,000 a year
- Full-time
- DevOps
- Analysis skills
- Agile
- Gym membership
Quick apply
13d
Solution Owner
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- IT
- Annual leave
6d
Project Manager
Archangel Lightworks —Oxford
- Full-time
- Project management
- Agile
- Annual leave
- Work from home
Quick apply
Technical Project Manager x3 for 6m Contract (Inside IR35) AND x1 Perm
Safran Engineering Services UK Limited —Pitstone
- PMP
- Engineering
- Project management
Quick apply
Programme Manager
Chroma Engineering —Didcot
- £70,000 - £85,000 a year
- Full-time
- Engineering
- Business development
- Bachelor's degree
- Referral programme
Quick apply
13d
Partnerships and Engagement Specialist for the CAMS National Collaboration Programme
ECMWF —Reading
- Hybrid work
- English
- Bachelor's degree
- Travel
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Management
- Computer Science
- AWS
- Annual leave
- Flexible schedule
Cyber Security Delivery Lead
SSE —Reading
- £59,800 - £114,100 a year
- IT
- Employee discount
- Gym membership
13d
Senior Director Orchard IT Business Platforms and Enterprise Architecture
Kyowa Kirin International plc —Marlow
- Full-time
- Human resources
- IT
IT Manager - Network Manager - School
hireful —Reading
- £35,000 - £41,000 a year
- Full-time
- Azure
- Microsoft Office
- IT
Quick apply
13d

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technology management occupations jobs near wheatley, oxf

IT Helpdesk Team Lead

Affinity Trust -
Thame

Quick apply

Job details

Full-time
£43,079.96 a year
13 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Azure
Software troubleshooting
Customer service
Supervising experience
ITIL
IT support
Mobile device management
SharePoint
IT
Communication skills
Active Directory
Intune

Full job description

Job Introduction

Role: IT Helpdesk Team Lead
Location: Monday - Friday at Head Office in Thame, Oxfordshire
Salary: £43,079.96 per annum
Hours: 37.5 hours per week
Contract: Permanent
Reports to: Head of IT
Travel: Occasional travel to other Affinity Trust locations may be required

IT Helpdesk Team Lead

We are looking for an experienced IT Helpdesk Team Lead to manage our IT Support Team and ensure colleagues receive a responsive, professional and effective support service.

You will oversee helpdesk activity, act as an escalation point for complex issues, identify service trends and drive continuous improvement across IT support processes.

What you will do

Lead, coach and develop the IT Support Team.
Allocate, prioritise and monitor helpdesk tickets to meet service standards.
Resolve and escalate complex IT issues as needed.
Review ticket trends and recommend service improvements.
Maintain the helpdesk ticketing system and self-help portal.
Support Windows devices, Microsoft 365, printers, networks, mobile devices and other IT systems.
Support IT security processes, user access, device compliance and safe handling of data.
Evaluate new systems and solutions, providing practical feedback on usability, security and impact.

About you

You will have experience in IT support or service desk work, alongside the confidence to lead a small team. You will be organised, proactive and committed to delivering excellent customer service.

What we are looking for

Experience in an IT support or service desk environment.
Experience leading, supervising or supporting a small team.
Strong communication and customer service skills.
Good knowledge of Microsoft 365, Windows 11 and common business applications.
Experience troubleshooting hardware, software, connectivity, printer and peripheral issues.
Understanding of networks, wireless technologies and mobile device management.
Working knowledge of Active Directory, Windows Server, Azure, SharePoint, Intune, IT security and data protection.
Relevant technical qualification, equivalent experience or evidence of ongoing IT development.

It would be great if you also have

Experience in a social care, charity or multi-site organisation.
Experience supporting system implementation or service improvement projects.
Knowledge of ITIL principles or service management best practice.
Microsoft, CompTIA, ITIL or equivalent certification.

*Please see attachment for full job description*

What will we do?

31 days’ annual leave (inc. bank holidays), rising with service
Health cash plan, Pension, Life assurance, Employee Assistance Programme
Blue Light Card, option to buy extra annual leave

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF

Quick apply

Refine Your Search

technology management occupations jobs in wheatley, oxf

IT Helpdesk Team Lead

Senior Technical Project Manager – Data Centres & Enterprise Infrastructure

IT and Infrastructure Manager

Associate Solutions Owner

IT Service Management Analyst

Senior Director, Information Technology EMEA

Program Manager

Sr Technical Program Manager, AWS Supply Chain Enablement & Risk Management

IT Service Delivery Manager

Delivery Lead

Solution Owner

Project Manager

Technical Project Manager x3 for 6m Contract (Inside IR35) AND x1 Perm

Programme Manager

Partnerships and Engagement Specialist for the CAMS National Collaboration Programme

IT Support Manager

Head of Engineering (Hybrid)

Cyber Security Delivery Lead

Senior Director Orchard IT Business Platforms and Enterprise Architecture

IT Manager - Network Manager - School

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