Specialist customer service advisor Work, Jobs in Whetstone, Lec (with Salaries)

Specialist Customer Service Advisor
Cromwell —Wigston Magna
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Client Experience Advisor
The Watches of Switzerland Group —Leicester
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
Sales Advisor
FlooringSuperstore.com —Leicester
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
3d
People Partner
Maersk —Derby
- £55,000 a year
- Full-time
- English
- Team management
- Human resources
Sales - Sales Advisor - UK
New Look —Rugby
- Part-time
- Customer service
9d
Business systems analyst
TESTQ Technologies —Leicester
- £33,400 - £45,000 a year
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
Quick apply
Housing Options Advisor
North Northamptonshire Council —Kettering
- £34,434 - £36,363 a year
- Analysis skills
- Communication skills
- Employee assistance programme
9d
Recycling Advisor – Corby
H W Martin Waste Ltd —Corby
- £13.45 an hour
- Customer service
- Communication skills
- Employee assistance programme
Customer Housing Advisor
Metropolitan Thames Valley —Nottingham
- £29,025 - £30,553 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Quick apply
20h
Customer Service Manager - Furniture and Lighting
Soane Britain —Leicester
- Full-time
- Continuous improvement
- Training & development
- Leadership
2d
Furniture Fittings Technical Advisor
Hafele UK Ltd —Rugby
- £28,613 a year
- Full-time
- CRM software
- Schematics
- Customer service
- Free parking
- Employee assistance programme
Quick apply
10h
Human Resources Apprentice
Macfarlane Group —Coventry
- £21,227.00 - £24,862.30 a year
- Monday to Friday
- Microsoft Outlook
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
Strategy Director- NEC
Levy —Birmingham
- Up to £90,000 a year
- Full-time
- Hospitality
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Mortgage Advisor
Placing Faces —Coleshill
- £30,000 - £35,000 a year
- Full-time
Commercial Sales Advisor - Nuneaton Transit Centre
Allen Motor Group —Nuneaton
- £28,000 - £50,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Sales Advisor - Nuneaton Ford
Allen Motor Group —Nuneaton
- £25,000 - £45,000 a year
- Communication skills
- Time management
- Employee discount
- Referral programme
Senior Utilities Assessor (NERS)
LRQA group —Birmingham
- Analysis skills
- Continuous improvement
- Travel
EHCP Learning Support Assistant
Learning Curve Group —Coventry
- £20 an hour
- Part-time
- Experience working with individuals with disabilities
- Annual leave
2d
Sales Advisor - Nuneaton KIA PBV Centre
Allen Motor Group —Nuneaton
- £28,000 - £50,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
HSEQ Advisor
ISS Facility Services —Birmingham
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Quick apply
6d

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specialist customer service advisor jobs near whetstone, lec

Specialist Customer Service Advisor

Cromwell -
Wigston Magna

Apply Now

Job details

Benefits

Company pension
Employee assistance programme

Qualifications

CRM software
Client engagement
ERP software
Internal department liaison
Microsoft Office Suite
Organisational skills
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

As our new Specialist Customer Service Advisor, you'll provide expert support to some of our largest and most complex customer accounts. Taking ownership of the customer journey from enquiry through to resolution, you'll build trusted relationships while delivering commercially balanced solutions that exceed expectations.
Working across Sales, Supply Chain, Branch Operations and Suppliers, you'll resolve complex enquiries, manage escalations and help shape improvements that enhance the customer experience. This is an exciting opportunity for an experienced customer service professional looking to take the next step in their career.

Some of your key responsibilities:
Manage complex customer enquiries, quotations, orders and escalations.
Build long-term relationships with strategic customers.
Deliver commercially balanced solutions while maintaining excellent service.
Work collaboratively across multiple business functions to resolve customer issues.
Identify opportunities for service improvement and digital adoption.
Share expertise and best practice with colleagues across the team.
What do I need to be successful in this role?
Proven experience within a customer service environment.
Experience managing complex customer issues or escalations.
Excellent communication and relationship-building skills.
Strong commercial awareness and problem-solving ability.
High attention to detail with excellent organisational skills.
Confidence using Microsoft Office, CRM and ERP systems.
What’s in it for you?
A competitive salary alongside inclusion into our Company bonus scheme. Our Cromwell Incentive Plan reinforces our key principle of winning as one team and sharing in our success. 
Enhanced employer pension contribution.
30 including Bank Holidays – Whilst this is common amongst businesses, we also offer the opportunity to purchase additional annual leave in case you need some extra days. 
Welcoming a new addition to the family is a precious time and one that we want our team members to enjoy. We support our team members by offering enhanced Maternity & Paternity pay so that you can plan for your time off with your family.
It’s important to us that we look after the health and wellbeing of our team members and our Healthcare Cash Plan does just that! Your cash plan is funded by Cromwell and provided by our trusted partner who are one of the oldest and largest healthcare cash plan providers in the UK
As part of our Great Place to Work initiatives, we are pleased that our Employee Assistance Programme (EAP) is available to all Cromwell team members. We recognise that it’s not always easy to balance your work, personal and family life, and that’s where the EAP can help you better manage any issues you may be experiencing.

Who are Cromwell?
No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
Cromwell has been established for over 50 years and is a supplier of industrial tools, offering an unrivalled choice of products to all industries, professions and trades. Of all the work we do, we are famous for Safety, Cutting Tools, Hand Tools and Power Tools and Abrasives. We have expertise within our technical teams who can provide audits and offer advice on how your business can improve with the help of these four key categories.
We are committed to delivering a truly customer focused and cost-effective service that successfully matches your company’s needs. Supplying the largest range available from a single source, including products from Welding and Site Maintenance to Office Supplies and Hygiene and more.

Diversity, Equity, Inclusion and Belonging
Our aim is to create an environment that is welcoming to all people and ensures we treat each other and customers with respect. We appreciate different and fresh ways of thinking, encouraging innovation where colleagues feel they can express their views freely, and create a working atmosphere in which everyone is able to deliver a high-quality service.

Apply Now

Refine Your Search

specialist customer service advisor jobs in whetstone, lec

Specialist Customer Service Advisor

Client Experience Advisor

Sales Advisor

People Partner

Sales - Sales Advisor - UK

Business systems analyst

Housing Options Advisor

Recycling Advisor – Corby

Customer Housing Advisor

Customer Service Manager - Furniture and Lighting

Furniture Fittings Technical Advisor

Human Resources Apprentice

Strategy Director- NEC

Mortgage Advisor

Commercial Sales Advisor - Nuneaton Transit Centre

Sales Advisor - Nuneaton Ford

Senior Utilities Assessor (NERS)

EHCP Learning Support Assistant

Sales Advisor - Nuneaton KIA PBV Centre

HSEQ Advisor

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