Centre head Work, Jobs in Whickham, Twr (with Salaries)

Facilities Team Member
The Glasshouse International Centre for Music —Gateshead
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
2d
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6d
People & Service Manager
River Island —Gateshead
- Weekend availability
- Sales
- Customer service
- Retail management
- Annual leave
- Employee discount
Quick apply
Business Support Officer
Moving On Durham —Durham
- £27,000 - £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
17h
F&B Commercial Manager
The Inn Collection —Newcastle upon Tyne
- £60,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Travel
- Annual leave
- Employee assistance programme
Quick apply
7d
Administrator (Part-time)
Mitie —Newcastle upon Tyne
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Team Member FoH
YO! RESTAURANT —Gateshead
- £12.71 an hour
- Full-time
- Restaurant
- Restaurant experience
Quick apply
Estates Project Coordinator
Percy Hedley Foundation —Newcastle upon Tyne
- Monday to Friday
- Administrative experience
- Annual leave
- Employee assistance programme
20h
Data Compliance Officer
Infected Blood Compensation Authority —Newcastle upon Tyne
- £38,105 a year
- Full-time
- Presentation skills
- Computer skills
- Annual leave
12d
Government Counter Fraud Profession Centre of Learning - GCFP Training and Assurance Coordinator
Cabinet Office —Newcastle upon Tyne
- £37,922 - £41,922 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
- Annual leave
5d
Team Member
KFC —Consett
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
14d
Customer Assistant - Food - Kenton Bar
Marks & Spencer —Newcastle upon Tyne
- £13.41 an hour
- Temporary
- Bar
- Employee discount
8d
Supply Chain Coordinator
J Barbour and Sons —South Shields
- Full-time
- Microsoft Excel
- Microsoft Office
- Travel
- Free parking
- Store discount
Quick apply
1d
Assistant Retail Manager
Salvation Army Trading Co. Ltd. —Sunderland
- £28,027 a year
- Full-time
- Customer service
5d
Cook
KFC Gateshead - Metro Centre Blue —Metrocentre
- Up to £12.71 an hour
- Full-time
- Employee discount
7d
Human Resources Manager
Verisure Services (UK) Limited —Newcastle upon Tyne
- Full-time
- Management
- Customer service
- Human resources
Quick apply
2d
Head Stylist - Dog Groomer
Pets Grooming —Gateshead
- £28,000 a year
- Full-time
- Leadership
- Employee discount
Official Receiver
Insolvency Service —Newcastle upon Tyne
- £57,367 - £63,319 a year
- Part-time
- Management
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
2d
Driver/Installer
FRC Group —North Shields
- £29,305 a year
- Full-time
- Heavy lifting
- Driving
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
1d
Senior Admin Assistant & Exams Officer
Percy Hedley Foundation —Newcastle upon Tyne
- Call to connect
- IT
- School
- Employee assistance programme
1d

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Facilities Team Member

The Glasshouse International Centre for Music -
Gateshead

Apply Now

Job details

Part-time
2 days ago

Benefits

Annual leave

Qualifications

Customer service
Communication skills
Time management

Full job description

Job Advert

Facilities Team Member

Deadline for applications: 9.00am, Friday 26th June 2026
Reports to: Head of Audience Experience
Location: Gateshead, The Glasshouse International Centre for Music
Working hours: 20 hours per week
Salary: National Minimum Wage + 12.07% holiday pay

About The Glasshouse International Centre for Music

We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.

Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across the North East and through live- streamed performances and digital lessons.

About you

Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, read on to find out how you can hit the ground running.

Facilities Team Member

The Facilities Team is an integral part of The Glasshouse operations. The team is responsible for managing resources and setting up the building in line with operational needs and providing support to other departments as required. This team is also responsible for providing first aid provision when on duty and perform key roles in our emergency evacuation procedures.

The Facilities Team act as meet and greet staff for events, providing a first point of contact, welcoming customers to the building and supporting the front of house team.

You must be able to demonstrate that you are extremely proactive, friendly, flexible, good at problem-solving and happy to engage with a huge range of colleagues and customers. Members of the Facilities Team often work alone or in small groups, making time management and prioritisation of tasks vital.

Shifts vary in length and include evenings and weekends, post holders must be available at those times. Rosters are completed approximately 3 weeks in advance and there is the option to sign up for additional shifts when available.

Purpose of the role

To ensure all required resources and set-ups are completed on time as required and reset to default layout after use. To provide effective on-call first aid cover for the building whilst on duty.

To play a key role in the evacuation of the building in the event of an emergency. To meet and greet customers arriving for events, support the front of house team with Bag searching and assist other departments when required. Work with the wider team to follow guidelines and processes at all times to deliver a safe and enjoyable show/event.

You’ll be responsible for:

Taking pride in working as part of the Facilities Team, supporting your colleagues and sharing your knowledge
Maintaining an excellent knowledge of The Glasshouse values, facilities, events, prices and program. Act as an ambassador for the organisation
Providing a warm and professional welcome to all service users you encounter
Following correct uniform protocols
Showing pride in the building: work with colleagues from other departments to ensure the building always looks its best. Keep your work areas and equipment tidy and clean. Report any issues to your manager, Housekeeping or Building Services as appropriate
Be proactive about resolving complaints and issues: gather feedback and follow company protocols and procedures, referring to management or other relevant colleagues where necessary
Follow the instructions of your onsite supervisor or member of management; utilise your own initiative and experience
Play an important role in ensuring public safety: maintain an up-to-date knowledge of emergency procedures, follow briefings and instruction from managers, and report any health and safety issues immediately
Follow company ICT guidelines
Adhere to all Health & Safety measures
Adhere to GDPR policies and procedures
Adhere to company HR policies and procedures
Ensure that you follow policy for keeping Shiftboard up to date [rostering software] with your availability, check rotas promptly and liaise with management at your earliest convenience if you have any issues
Undertake any other reasonable duties as requested

Facilities Team:

Ensure that the building is set up safely and presented to the highest standards each day before opening and closing.
Ensure all resource requirements, room bookings and set-ups are completed accurately and in good time in accordance with Artifax reports
Work independently or as part of a team as required
Respond to and facilitate, as far as possible, late requests/changes from service users
Provide on-call first aid cover for all staff and service users/visitors whilst on duty
To always remain on the premises while on duty, in line with first aid and emergency procedures
To complete all reports/debriefs associated with your role in a competent and timely manner
Maximise training opportunities when offered to ensure that the team is equipped with specialist skills for customer service, and enhanced accessibility knowledge.
Act as team champions sharing your enhanced knowledge with colleagues whenever relevant
Play an active role in evacuation procedures, including leading and/or participating in seek-and-search duties
On occasion you may be required to participate in bag searches, as part of our safety and safeguarding procedures [Training will be provided]
Accept appropriate individual responsibility for the implementation of the Trust’s policies on Equality and Diversity, Health and Safety, Customer Care and Licensing.
Help customers with access requirements and equipment as needed
You may be required to assist with other CET roles whilst on duty. This includes but is not limited to; Meet & Greet, Merchandise, FOH Stewarding, and working in our Shop. You will only be asked to work in the Box Office function if you have the required box office training

It would be great if you had the skills & knowledge:

The ability to work well within a team environment, and independently as necessary
Excellent communication skills
A strong understanding of time management and organising

Our application process

Closing date for applications: 0900 June 26th 2026

Interview date: 30th June 2026

We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine, so if you have any questions about the role or the application process, please get in touch.

Apply Now

Refine Your Search

centre head jobs in whickham, twr

Facilities Team Member

Customer Operations Manager - 12 months fixed term

People & Service Manager

Business Support Officer

F&B Commercial Manager

Administrator (Part-time)

Team Member FoH

Estates Project Coordinator

Data Compliance Officer

Government Counter Fraud Profession Centre of Learning - GCFP Training and Assurance Coordinator

Team Member

Customer Assistant - Food - Kenton Bar

Supply Chain Coordinator

Assistant Retail Manager

Cook

Human Resources Manager

Head Stylist - Dog Groomer

Official Receiver

Driver/Installer

Senior Admin Assistant & Exams Officer

I want to receive the latest job alerts for centre head in whickham, twr

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