Retentions advisor Work, Jobs in Whickham, Twr (with Salaries)

Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227.50 a year
- Full-time
- In-person
Quick apply
Contact Centre Advisor
The Federation of Independent Retailers —Durham
- £25,750 - £27,000 a year
- Weekend availability
- CRM software
- Computer literacy
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Advisor
The AA —Newcastle upon Tyne
- £26,550 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
2d
Personal Advisor - Leaving Care Service
Liverpool City Council —Parklands
- £32,046 - £36,581 a year
- Communication skills
- Employee assistance programme
13d
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Analytics
- Employee discount
- Referral programme
Quick apply
Customer Success Manager
Atlas Cloud —Newcastle upon Tyne
- £25,420.00 - £51,554.30 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
13d
Human Resources Manager
Verisure Services (UK) Limited —Newcastle upon Tyne
- Full-time
- Team management
- Human resources
- Recruiting
Quick apply
Team Manager - Product Support
Sage —Newcastle upon Tyne
- Hybrid work
- Continuous improvement
- Training & development
- Annual leave
2d
Membership Advisor
Bannatyne —Durham
- £12.71 an hour
- Weekend availability
- Sales
- Marketing
- Customer service
- Annual leave
- Employee assistance programme
Customer Success Lead
Cognassist —Hebburn
- Remote
- CRM software
- Communication skills
- Life insurance
Quick apply
Senior Service Advisor
Vertu Motors —Sunderland
- £35,000 a year
- Full-time
- Supervising experience
- Mentoring
- Organisational skills
- Employee discount
Quick apply
Aftersales Manager
Evans Halshaw —Sunderland
- Customer service
- Annual leave
- Employee discount
Quick apply
Service Advisor
Evans Halshaw —Durham
- Annual leave
- Employee discount
Quick apply
4d
Personal Academic Tutor
UK MANAGEMENT COLLEGE —Sunderland
- £26,437 - £26,438 a year
- Monday to Friday
- Bachelor's degree
- Business
- Communication skills
Quick apply
Business Development Manager – Central Europe
Elfab Limited —North Shields
- Salesforce
- English
- Business development
Quick apply
Senior Oracle ERP Service Delivery Manager
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
Quick apply
Associate Director – Ground & Water
WSP —Newcastle upon Tyne
- Part-time
- Hybrid work
- Business development
- Continuous improvement
- Mentoring
- Flexitime
- Work from home

More jobs to discover

Find similar jobs that you might be interested in.

Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
Making outbound calls to existing customers with the purpose of retaining them. With over 35 years of insight, experience, and innovation, Verisure is known for…
£24,000 - £26,000 a year
Quick apply
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
Making outbound calls to existing customers with the purpose of retaining them. With over 35 years of insight, experience, and innovation, Verisure is known for…
£24,000 - £26,000 a year
Quick apply

I want to receive the latest job alerts for retentions advisor in whickham, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retentions advisor jobs near whickham, twr

Customer Success Manager jobs in Newcastle Upon Tyne

Customer Service Representative jobs in Gateshead

Tutor jobs in Sunderland

Service Advisor jobs in Durham

Business Development Manager jobs in North Shields

Service Advisor jobs in Liverpool

Retentions Advisor jobs in Newcastle Upon Tyne

Human Resources Manager jobs in Newcastle Upon Tyne

Customer Service jobs in Worcester

Customer Success Manager jobs in Milton Keynes

Home Based Customer Service jobs in Birmingham

Customer Success Manager jobs in Winchester So23

Project Manager jobs in Worcestershire

Customer Success Manager jobs in Bournemouth

Customer Service jobs in Plymouth

Customer Service Representative jobs in Hemel Hempstead

Customer Service Representative jobs in Croydon

Customer Service Representative jobs in Bredbury

Remote Customer Service jobs in Coventry

Customer Service Representative jobs in Walsall

Retentions Advisor

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£24,000 - £26,000 a year

Benefits

Cycle to work scheme
Annual leave
Canteen
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Stakeholder liaison
Retention call handling
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer relationship management
Churn prevention
Customer loyalty building
Relationship management
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Job Description

Retentions Advisor

Newcastle, NE12 8BU

Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE)

Working Hours: 37.5 hours per week

Shift Pattern: Monday to Friday between 9am until 5:30pm

Holidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years' service

We are currently hiring Retentions Advisors to join our customer care team in Newcastle!

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Role Responsibilities:

Working in a call centre environment
Making outbound calls to existing customers with the purpose of retaining them
Dealing with escalated high-level complaints
Establishing, building, and managing strong long-term customer relationships
Ensuring customer satisfaction
Liaising with various other departments both within the business and third parties
Updating relevant information in our customers’ records
Delivering first class customer service to customers

Essential skills:

Experience in call centre environment, an outbound or an objections handling role would be beneficial
Confident dealing with high level complaints
Strong computer and MS office skills
Excellent communication skills with problem solving attitude
Attention to detail
Customer oriented, genuinely passionate about providing an amazing experience through every interaction
The ability to multitask effectively whilst keeping a high level of service quality
Teamworking skills
Passionate and willing to learn in a dynamic environment
Willing to accept new challenges

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Enjoy your birthday off as a special treat.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn rewards through our employee referral program.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Ready to make your dream job a reality and #BeVerisure? Send us your CV and we’ll get in touch!

ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL.

Quick apply

Refine Your Search

retentions advisor jobs in whickham, twr

Retentions Advisor

Customer Care Call Advisor

Customer Service Advisor

Contact Centre Advisor

Customer Advisor

Personal Advisor - Leaving Care Service

Retention & Quality Specialist

Customer Success Manager

Human Resources Manager

Team Manager - Product Support

Membership Advisor

Customer Success Lead

Senior Service Advisor

Aftersales Manager

Service Advisor

Personal Academic Tutor

Business Development Manager – Central Europe

Senior Oracle ERP Service Delivery Manager

Associate Director – Ground & Water

More jobs to discover

I want to receive the latest job alerts for retentions advisor in whickham, twr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected