Customer contracts manager Work, Jobs in Whitby (with Salaries)

Customer Contracts Manager
Alexander Dennis —Scarborough
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Scarborough
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
14d
Retail Store Manager
Superdrug —Whitby
- Up to £36,000 a year
- Weekend availability
- Customer service
- IT
- Retail management
- Store discount
- Annual leave
General Manager
Cober Hill Limited —Scarborough
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- IT
- Free parking
- Employee discount
Quick apply
Merchandiser - Whitby
Smiths News —Whitby
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Interim Head of Customer Retentions
Quickline Communications —Willerby
- Full-time
- In-person
- Free parking
- Annual leave
Quick apply
9d
Bereavement Officer
North Yorkshire Council —Scarborough
- £27,254 - £31,537 a year
- Weekend availability
- Time management
- Employee discount
Postal Delivery Driver
Royal Mail Group —Scarborough
- £13.68 an hour
- Overtime
Revenues, Resources and Performance Senior Officer
North Yorkshire Council —Scarborough
- £38,220 - £42,839 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
8d
Duty Manager
Premier Inn —Scarborough
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Finance Benefit and Debt Advisor
Employment —Scarborough
- Up to £30,000 a year
- Full-time
- Travel
- Negotiation
7d
Bar staff / 6246 - The New Angel Hotel, Whitby
J D Wetherspoon plc —Whitby
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
3d
Business Development Manager
Powerforce —Scarborough
- £27,000 - £30,000 a year
- Full-time
- Sales
- Driving
- Organisational skills
- Employee discount
- Life insurance
1d
Merchandiser - Scarborough
Smiths News —Scarborough
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Assistant Manager
Boots —Scarborough
- Part-time
- Customer service
- Driving
- Organisational skills
- Employee assistance programme
- Employee discount
9d
Purchasing Manager
Analox Ltd —Stokesley
- £50,000 a year
- Full-time
- Management
- ERP systems
- Project management
- Free parking
- Annual leave
Quick apply
Merchandiser - Guisborough
Smiths News —Guisborough
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Merchandiser - Middlesborough
Smiths News —Middlesbrough
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Service Designer
North Yorkshire Council —Scarborough
- £38,220 - £42,839 a year
- Communication skills
- Employee assistance programme
- Employee discount
12d
Store Manager
Holland & Barrett —Scarborough
- Up to £33,900 a year
- Full-time
- Leadership
- Store discount
- Annual leave
2d

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Customer Contracts Manager

Alexander Dennis -
Scarborough

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension

Qualifications

Contract management
Contracts
Communication skills

Full job description

Job Title: Customer Contracts Manager

Location: Larbert OR Scarborough

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As a Customer Contracts Manager, you’ll be responsible for managing the end‑to‑end customer experience from order to delivery, ensuring customer contracts are delivered successfully from order won stage through to completion. Working closely with internal functions and external customers, you’ll own the contract management lifecycle, translating customer requirements into clear specifications, managing changes, and resolving issues to maintain high levels of customer satisfaction. You’ll play a key role in coordinating cross‑functional activity across Engineering, Operations, Quality, and Supply Chain to ensure contractual commitments are met on time, to cost, and to quality.

What We’re Looking For

We’re looking for a commercially astute, organised, and customer‑focused professional who can manage multiple contracts and priorities in a complex manufacturing environment. You’ll bring experience in commercial or contract management, strong communication skills, and the confidence to engage with senior stakeholders and high‑profile customers. A keen attention to detail, a “right‑first‑time” mindset, and the ability to work well under pressure are essential, as is the ability to work both autonomously and as part of a wider team.

Bonus if you have:

Experience within the bus industry or a technically complex manufacturing environment
Technical knowledge of bus products and vehicle specifications
Experience supporting factory visits, first vehicle sign‑off, or customer PDIs

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.

How to Apply

If you see yourself growing with Alexander Dennis and contributing to our vision, we’d love to hear from you.

Please complete our online application form and attach your CV!

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.

Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to [email protected]

Quick apply

Refine Your Search

customer contracts manager jobs in whitby

Customer Contracts Manager

Tribunal, Dispute Resolution and Complaints Lead

Retail Store Manager

General Manager

Merchandiser - Whitby

Interim Head of Customer Retentions

Bereavement Officer

Postal Delivery Driver

Revenues, Resources and Performance Senior Officer

Duty Manager

Finance Benefit and Debt Advisor

Bar staff / 6246 - The New Angel Hotel, Whitby

Business Development Manager

Merchandiser - Scarborough

Assistant Manager

Purchasing Manager

Merchandiser - Guisborough

Merchandiser - Middlesborough

Service Designer

Store Manager

I want to receive the latest job alerts for customer contracts manager in whitby

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