Department manager Work, Jobs in Whitechapel, Gtl (with Salaries)

Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Office Manager
TLMC Ltd —London
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Annual leave
Quick apply
5d
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Stock Manager
Albert's Schloss London —London
- Up to £37,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Excel
- Employee discount
Quick apply
14d
Marketing Manager
Wine Direct Ltd —London
- £31,049.25 - £50,540.49 a year
- Full-time
- Marketing
- Social media management
- Analysis skills
Quick apply
5d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Business Project Manager
Wine Direct Ltd —London
- £30,420 - £48,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- ERP systems
Quick apply
8d
Business Analyst
NHS England —London
- £49,387 - £56,515 a year
- Full-time
- Annual leave
1d
General Manager
The Blues Kitchen Shoreditch —London
- £80,000 a year
- Weekend availability
- Restaurant
- Referral programme
Quick apply
Facilities Coordinator
NAB-Jones Lang LaSalle Services —London
- Full-time
- In-person
Quick apply
8d
Fitness Manager
Fitness First —London
- £28,685 a year
- Employee discount
- Gym membership
Quick apply
Football & Sports Development Manager
Millwall Community Trust —London
- £38,000 - £42,000 a year
- Full-time
- Management
- Travel
- Mentoring
Quick apply
13d
Assistant Manager
Roxy Leisure —London
- £35,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Medical Education Delivery & Data Assistant (x3 vacancies)
ROYAL COLLEGE OF SURGEONS OF ENGLAND —London
- £29,250 a year
- Full-time
- No experience needed
- Administrative experience
- Annual leave
- Employee assistance programme
Security Manager
Genting —London
- £45,000 - £50,000 a year
- Weekend availability
- Employee assistance programme
Quick apply
3d
Operations Manager
The Royal Horticultural Society —London
- £43,000 a year
- Full-time
6d
Independent Living Advisor
People Places Lives Ltd. —Camden Town
- £28,860 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Project Manager
EC Group —London
- Hybrid work
- Annual leave
5h
Tour Guide - London Expert
The View from The Shard —London
- £31,500 a year
- Temporary
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
8d

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Experience & Engagement Manager

Virgin Active -
London

Apply Now

Job details

Full-time
£36,582 a year

Benefits

Annual leave
Company pension
Employee discount

Full job description

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Experience and Engagement Manager to join our Club team.

The Role

Leading the weekly churn, recovery, and hospitality progress review, ensuring clear actions for Hosts.
Partnering with the GM to run daily Service Huddles, aligning all departments on NPS drivers, at-risk members, and presentation standards.
Presenting monthly engagement, churn, rejoin, and advocacy trends to the leadership team with clear recommendations for improvement.
Driving a club-wide storytelling culture by curating best-practice examples, hospitality wins, and creative “Moments that Matter” for network sharing.
Translating member data (NPS, CSAT, churn signals, attendance) into proactive engagement actions and retention strategies.
Leading, coaching, and inspiring Member Journey Hosts to consistently deliver extraordinary hospitality moments.
Ensuring 100% completion of hospitality training and recertification, embedding “License to Hospitality” across the team.
Acting as a cultural catalyst, embedding the 5 Promises of Hospitality into daily club life.
Managing the churn prevention process, identifying at-risk members, implementing personalised interventions, and tracking outcomes.
Celebrating member milestones and achievements through personalised recognition and creative activations.
Ensuring brand standards are met in all club spaces, maintaining the Virgin Active experience.

Experience

Proven ability to inspire and coach teams to deliver exceptional service.
Strong data and insight skills, with the ability to act on churn signals.
Creative, resourceful, and passionate about storytelling.
High emotional intelligence, with the ability to connect authentically with members.
Flexibility to work across Virgin Active working patterns, including evenings and weekends.

Our Perks

30 days (including bank holidays) annual leave plus a Celebration Day – and we want you take them
Access to The Peoples Pension, with our contributions at 3%
Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) -
Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
Access to ePoints, offering loads of online discounts to retailers.
Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.

Apply Now

Refine Your Search

department manager jobs in whitechapel, gtl

Experience & Engagement Manager

Head of CS - Under 18s Services

Office Manager

General Manager - Samsung Experience Store

Stock Manager

Marketing Manager

Senior Customer Success Manager

Business Project Manager

Business Analyst

General Manager

Facilities Coordinator

Fitness Manager

Football & Sports Development Manager

Assistant Manager

Medical Education Delivery & Data Assistant (x3 vacancies)

Security Manager

Operations Manager

Independent Living Advisor

Project Manager

Tour Guide - London Expert

I want to receive the latest job alerts for department manager in whitechapel, gtl

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