Security specialist Work, Jobs in Whitefield, Gtm (with Salaries)

Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
8d
Customer Service Specialist
Teleperformance —Manchester
- £27,601.60 a year
- Full-time
- Customer service
- Computer literacy
- Typing
- Paid training
- Work from home
Student Safety Assistant (Term Time Only + 4 Weeks)
Hopwood Hall College —Manchester
- £30,150 a year
- Weekend availability
- Computer literacy
- First Aid Certification
- Conflict management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Multi-Site Security Officer
Anchor Group Services —Manchester
- Weekend availability
- Communication skills
- Employee assistance programme
2d
Regional Security Specialist
Light & Wonder —Manchester
- Full-time
- Microsoft Word
- English
- Communication skills
- Employee assistance programme
Night Concierge
Saha —Manchester
- £24,479.00 - £26,227.50 a year
- Weekend availability
- Annual leave
- Sick pay
3d
Security Assistant
ASSYSTEM —Bolton
- Full-time
- Hybrid work
- Microsoft Word
Quick apply
9d
Service Desk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
8d
Scheme Manager
OnwardHomes —Manchester
- £28,700 a year
- Call to connect
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
11d
Team Leader - Bolton Crown Court
HM Courts & Tribunal Service —Bolton
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
9d
Curriculum Innovation Specialist in Cyber Security
The Manchester College —Manchester
- £45,360 - £65,205 a year
- Full-time
- In-person
- Training & development
- Annual leave
- Work from home
CO: Welfare Delivery
Ministry of Justice —Manchester
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- English
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Retail Security Officer
Olympian Security Services —Manchester
- From £13 an hour
- Overtime
- Customer service
- Communication skills
- Annual leave
- Employee discount
Case Manager (Targeted Interception)
HM Revenue and Customs —Manchester
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Training & development
11d
Night Duty Housing Officer
CC Housing Management Ltd —Preston
- £12.95 an hour
- Night shift
- Conflict management
- In-person
- Negotiation
- Annual leave
Quick apply
Maintenance Supervisor
Overgate Hospice —Elland
- £31,500 a year
- Full-time
- Continuous improvement
- Organisational skills
- Hospice
- Free parking
- Life insurance
Quick apply
14d
Residential Scheme Manager
OnwardHomes —Manchester
- £16,400 a year
- Call to connect
- Customer service
- Team management
- Computer skills
- Annual leave
- Employee discount
9d
Matchday Security & Response SIA
CROWD FIRST SAFETY GROUP —Warrington
- £13.50 - £18.28 an hour
- Microsoft Word
- Microsoft Outlook
- Conflict management
- Annual leave
Quick apply
Recruiter
ASSYSTEM —Bolton
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Work from home
Quick apply
4d
Workplace Wellbeing Co-ordinator
Ministry of Justice —Leyland
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Human resources
- Training & development
- Annual leave
- Employee assistance programme
1d

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Helpdesk Operator

Sodexo -
Salford

Quick apply

Job details

£12.71 an hour
8 days ago

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Continuous improvement
Computer hardware
Data entry
Customer support
Customer interaction
Typing
Communication skills

Full job description

Job Introduction

Helpdesk Operators

Location: 310 Broadway, Salford, M50 2UE

We are looking for a proactive and customer-focused Helpdesk Operators to join our team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering a high standard of service.

As a key point of contact for customers and suppliers, you will be responsible for responding to calls, emails and messages within agreed service levels, accurately recording information, and ensuring queries are resolved efficiently. The role requires excellent attention to detail, strong communication skills, and a professional and confident telephone manner. You will work closely with colleagues and suppliers to provide outstanding support, escalating issues where appropriate and contributing to continuous service improvement. We are looking for someone who is adaptable, eager to learn, and committed to delivering a positive customer experience in a dynamic and evolving environment.

DBS, BPSS and SC Clearance Requirement: Candidates must be able to successfully pass DBS, BPSS and Security Check (SC) Clearance. To be eligible for SC Clearance, applicants must have resided continuously in the UK for at least the past five years. Any offer of employment will be subject to satisfactory completion of all required security vetting and clearance checks.

Key Responsibilities:

Accurately record caller details, issues, and severity levels, ensuring Team Leaders are informed of any situations that may escalate.
Work in line with established processes and procedures.
Respond promptly and efficiently to incoming calls, emails, and messages in accordance with client service levels.
Demonstrate strong attention to detail when gathering and inputting information.
Maintain a clear, professional, and confident telephone manner.
Deliver a high level of customer and supplier satisfaction, using logic and common sense to resolve queries and escalating issues when required.
Attend training and coaching sessions and apply any updates to duties, methods, working hours, or procedures.
Identify potential areas for improvement and report them to the Team Leader.
Remain flexible and adaptable to change within the role.

Essential Skills & Experience:

Ability to build productive relationships with customers and suppliers.
Basic understanding of computer hardware, peripherals, and applications (e.g., networks, shared files/folders, report creation).
Confident keyboard and data‑entry skills.
Basic proficiency in Microsoft Word and Excel.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

Refine Your Search

security specialist jobs in whitefield, gtm

Helpdesk Operator

Customer Service Specialist

Student Safety Assistant (Term Time Only + 4 Weeks)

Multi-Site Security Officer

Regional Security Specialist

Night Concierge

Security Assistant

Service Desk Operator

Scheme Manager

Team Leader - Bolton Crown Court

Curriculum Innovation Specialist in Cyber Security

CO: Welfare Delivery

Retail Security Officer

Case Manager (Targeted Interception)

Night Duty Housing Officer

Maintenance Supervisor

Residential Scheme Manager

Matchday Security & Response SIA

Recruiter

Workplace Wellbeing Co-ordinator

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