Job description
Marina Administrative Assistant/Receptionist.
Join our dynamic team as the Marina Administrative Assistant at Whitehaven and set sail for a rewarding career!
Role Overview
Whitehaven Marina, part of the Marina Projects Group, is seeking a dedicated and enthusiastic Marina Administrative Assistant to join our team. The ideal candidate will play a crucial role in the daily operations of our picturesque marina, ensuring the smooth running of administrative tasks and providing excellent support to our customers and staff.
Responsibilities
· Customer Service - Provide friendly and professional service to marina customers, both in person and via phone/email.
· Administrative Duties - Manage day-to-day administrative tasks including filing, data entry, and handling correspondence.
· Booking Management - Handle berth bookings, reservations, and related documentation.
· Billing and Invoicing - Prepare and manage invoices, process payments, and maintain accurate financial records.
· Record Keeping - Maintain up-to-date records of all marina activities, including visitor logs, maintenance schedules, and inventory.
· Support - Assist the Marina Manager and Marina Administrator with various tasks as needed, including event planning and coordination.
Requirements
· Previous experience in a customer service or administrative role preferred, ideally within the marina or hospitality industry.
· Proficient in Microsoft Office Suite (Word, Excel, Outlook). Knowledge of database or marina management software is a plus.
· Excellent verbal and written communication skills.
· Strong organisational skills with the ability to multitask and prioritise effectively.
· Ability to work well in a team and interact positively with customers and colleagues.
· High level of accuracy and attention to detail in all tasks.
Package
· Competitive salary, holiday
· Waterfront office with stunning views, working in the heart of the beautiful Whitehaven Harbour
· Being part of a passionate, collaborative wider business team
· Professional growth and development plan
· Become part of the wider Marina Projects family (Marina Projects Ltd, James Watt Marina, Great Harbour)
Further information
If you are interested in this role and believe you have the skills and energy we are looking for, please contact our Marina Manager to find out more: [email protected].
Apply To Charlotte Dawson- [email protected]
Job Type: Full-Time
Benefits:
· Company events
· Cycle to work scheme
· Employee berthing discount
· Free onsite parking
· Sick pay
Schedule:
40 hours a week with occasional weekend work if required.
Job Types: Part-time, Permanent
Pay: £12.71-£13.00 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Sick pay
Work Location: In person
