Client services specialist Work, Jobs in Whiteinch, Glg (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
8d
Business Support Service Administrator
T-Squared —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- COVID-19 protective measures
- Employee discount
Quick apply
12d
Client Service Specialist
Howden Group Holdings —Glasgow
- Full-time
- Hybrid work
- Maintenance
- Microsoft Office
1d
Travel Sales Consultant
Trailfinders —Glasgow
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Sales Operations Coordinator - Commercial Vehicles
Vanax —Glasgow
- £29,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
1d
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
NIHL Administrator
Davies —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
Fraud Specialist
Teleperformance —Glasgow
- Up to £28,500 a year
- Full-time
- Customer service
- English
- Financial services
- Annual leave
- Employee discount
NIHL Claims Handler
Davies —Glasgow
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Head of Harm Reduction & Service Development
Simon Community Scotland —Glasgow
- £44,837 - £52,613 a year
- Analysis skills
- No degree
- Leadership
6d
Head of Ending Migrant Homelessness
Simon Community Scotland —Glasgow
- £47,567 - £55,817 a year
- Analysis skills
- Continuous improvement
- No degree
11d
Outbound Sales Advisor
VKY Intelligent Automation —Glasgow
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
7d
FM Coordinator
MAPP —Glasgow
- £26,230 - £26,300 a year
- Part-time
13d
Paid Media Manager (PPC)
Thomas Bradley & Co Group —Glasgow
- £28,000 - £32,000 a year
- Full-time
- Analysis skills
- Financial services
- In-person
Quick apply
Assistant Paralegal
TLT —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Paralegal
TLT —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Driver
ABM —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
4d
Accounts Payable Vendor Relations Specialist
Vista Global —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Analysis skills
10d
Pension Administrator
Aptia Group —Glasgow
- Full-time
- Microsoft Office
- IT
Finance Assistant
T-Squared —Glasgow
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Employee discount
- Life insurance
Quick apply
8d

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year
8 days ago

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in whiteinch, glg

Retention Specialist

Business Support Service Administrator

Client Service Specialist

Travel Sales Consultant

Sales Operations Coordinator - Commercial Vehicles

Customer Service Advisor

NIHL Administrator

Fraud Specialist

NIHL Claims Handler

Head of Harm Reduction & Service Development

Head of Ending Migrant Homelessness

Outbound Sales Advisor

FM Coordinator

Paid Media Manager (PPC)

Assistant Paralegal

Paralegal

Driver

Accounts Payable Vendor Relations Specialist

Pension Administrator

Finance Assistant

I want to receive the latest job alerts for client services specialist in whiteinch, glg

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