1st line Work, Jobs in Whiteley, Ham (with Salaries)

1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
1st Line Support Engineer
City of Portsmouth College —Portsmouth
- £25,410.97 - £26,133.56 a year
- Full-time
- Free parking
- Annual leave
Quick apply
IT Support Engineer
Reticom Ltd —Gosport
- From £25,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Driving
- Sick pay
Quick apply
2nd Line Support Engineer
City of Portsmouth College —Portsmouth
- £28,602.41 - £32,984.34 a year
- Full-time
- Customer service
- Free parking
- Annual leave
Quick apply
Bookkeeper
1st Penguin Shipping Ltd —Southampton
- £15.50 - £18.00 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
Quick apply
Sites Manager - Compliance
Southampton City Council —Southampton
- £36,124 - £39,513 a year
- Full-time
- School
12h
Satellite Operations Supervisor
Babcock International —Bordon
- Full-time
- Management
- Engineering
- Supervising experience
- Annual leave
1st Fix Carpenter
Go Modular Technologies (UK) —Southampton
- Full-time
- Carpentry
- Construction
Intensive Support Worker - Southampton
PBS4 —Southampton
- £15.68 - £15.69 an hour
- Temporary
- Travel
- IT
- Paid training
- Annual leave
Quick apply
Facilities Assistant
ISS Facility Services —Chichester
- £2,500 a month
- Microsoft Powerpoint
- Microsoft Office
- Travel
Quick apply
Science Technician
Testbourne Community School —Whitchurch
- £25,186 - £26,244 a year
- Laboratory experience
- Analysis skills
- Quality control
- Free parking
Quick apply
MRO Mechanical Technician
Boeing —Middle Wallop
- Maintenance
- English
- Microsoft Office
- Life insurance
1d
Facilities Assistant (Chichester)
Irwin Mitchell —Chichester
- Microsoft Excel
- Microsoft Outlook
- Communication skills
Class Teacher SEN
Southampton City Council —Southampton
- Full-time
- School
- Teaching
Senior Research Fellow in Rheumatology
University Hospital Southampton NHS Foundation Trust —Southampton
- £67,325 - £76,582 a year
- Weekend availability
- Communication skills
- Time management
- Employee discount
6d
Curriculum Leader for English/Head of English
Oasis Community Learning —Southampton
- Full-time
- English
- School
- Teaching
Prisoner Escort and Driver
Serco Plc —Eastleigh
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme

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1st Line Technical Support Engineer
Wide FM t/a Juice Broadband —Poole
To be able to take and make calls, prioritise, and action incoming support tickets, emails and calls. Ability to work calmly under pressure, dealing with…
£25,500 - £30,000 a year
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1st Line Engineer
Onecom —Fareham
Being the first point of contact for our customers and providing back-end support for our monitoring systems the 1st Line Engineer role is both technical and…
£25,000 - £27,000 a year
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1st Line Engineer

Onecom -
Fareham

Quick apply

Job details

Full-time
£25,000 - £27,000 a year

Benefits

Company pension
Company events

Qualifications

MCSA
ITIL Certification
Azure
MCP
LAN
Microsoft SQL Server
Windows
Microsoft Office
Firewall
VoIP
Remote access software
Computer skills
VMWare
Communication skills
Time management
VPN

Full job description

Join our Team as a 1st Line Engineer!

Location: Cams Estate, Fareham

Salary: £25,000-£27,000 Per Annum

Hours: 37.5 hours a week between 8:00am- 6:00pm Monday to Friday

About the role:

Step into a dynamic, client facing position where no two days look the same. As a 1st Line Service Desk Engineer. Being the first point of contact for our customers and providing back-end support for our monitoring systems the 1st Line Engineer role is both technical and requires great communication skills. At the forefront of the business dealing with client's issues patiently, yet proactively this position needs the right person, with the right attitude. If you thrive on variety, autonomy, and solving real world IT challenges, this role puts you right at the heart of the action.

What makes you a great fit:

ITIL Foundation, MCP/MCSA or other vendor‑led certification (desirable)
Outstanding customer care, communication, and active listening
Fast‑moving environment experience with shifting priorities
Microsoft technologies including Office 365, Azure, Windows 7–11, Server 2012–2025, AD, Exchange, Hyper‑V, SQL Server
Good numerical and literacy skills and general computer skills
Team player mindset with a can‑do attitude and business awareness
Self‑starter with excellent time management
Confidentiality and professionalism
Analytical and problem‑solving skills

Key responsibilities:

First point of contact for all customer calls and emails to the service desk
Hardware fault diagnosis and repair
Support project engineers with preparation of hardware for onsite delivery
Maintain accurate documentation for customers
Manage your own schedule and keep the PSA calendar updated
Monitor and prioritise tickets including categorisation of incoming requests
Communicate with customers on progress, changes, and planned outages
Resolve or escalate issues within agreed SLAs
Support line‑of‑business applications across a wide customer base
Provide IT support across Microsoft technologies and virtual environments (Microsoft, VMware, Citrix)
Deliver network‑level support including WAN/LAN, routers, firewalls, and security
Implement and support VPN and Remote Desktop Services
Support VoIP telephony solutions
Diagnose and repair hardware faults
Record time and expenses accurately in the PSA system

Perks for our People:

Holidays: 24 days + bank holidays
Other Leave: Birthday day off
Lifestyle: 8% combined pension contribution
Rewards: Quarterly employee awards and prizes
Socials: Paid company events
Wellbeing – Mental Health first aiders and monthly inhouse social events
Eye care includes paid eye test and £75 towards glasses

Who we are:

Matrix IT is part of the Onecom Group. Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

Quick apply

Refine Your Search

1st line jobs in whiteley, ham

1st Line Engineer

1st Line Support Engineer

1st Line Support Engineer

IT Support Engineer

2nd Line Support Engineer

Bookkeeper

Sites Manager - Compliance

Satellite Operations Supervisor

1st Fix Carpenter

Intensive Support Worker - Southampton

Facilities Assistant

Science Technician

MRO Mechanical Technician

Facilities Assistant (Chichester)

Class Teacher SEN

Senior Research Fellow in Rheumatology

Curriculum Leader for English/Head of English

Prisoner Escort and Driver

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