It support technician Work, Jobs in Whiteley, Ham (with Salaries)

IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Support Engineer
GHG Solutions Ltd —Southampton
- £26,400 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Service Desk Analyst
Leidos —Whiteley
- £28,800 - £33,900 a year
- 8 hour shift
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Work from home
2d
Service Desk Engineer
Onecom —Fareham
- £27,000 - £29,000 a year
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
5d
ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Communication skills
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel
Administrator (Mobile Devices)
Capita —Fareham
- £25,155 a year
- Full-time
- Computer literacy
- Organisational skills
Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
12d
Information Systems Trainer
Capita —Fareham
- Up to £40,000 a year
- Full-time
- Computer literacy
- Computer networking
- Computer skills
- Free parking
- Annual leave
9d
IT Apprentice
Polarkold Distribution Ltd —Hilsea
- £20,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
1d
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
Support Engineer
Benifex —Southampton
- Remote
- Continuous improvement
- Communication skills
- Employee assistance programme
Technology Support Analyst
Associated British Ports —Southampton
- Full-time
- Azure
- Travel
- Mentoring
10d
Assistant Support Technician
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Time management
- Annual leave
- Employee discount
4d
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
5d
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Continuous improvement
- Mentoring
L2 Engineer
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Azure
- Continuous improvement
- Scripting
Quick apply

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IT Support Engineer

Reassured -
Cosham

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Referral programme

Qualifications

Jira
Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
User account management
ITIL
IT permissions management
Computer hardware
Network support
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Full-time, Permanent
Portsmouth & Southampton
£30,000 - £32,000

About the role

We're looking for a proactive IT Support Engineer to join our growing IT team at Reassured.

This is a great opportunity for someone who enjoys solving technical problems, delivering excellent customer service and working in a fast-paced environment where no two days are the same. You'll play a key role in keeping colleagues connected and productive, providing hands-on support across hardware, software, networks and business systems.

Working as part of a collaborative IT team, you'll support users across the business, troubleshoot a wide range of technical issues, and help ensure our technology infrastructure runs smoothly with minimal disruption.

What you'll be doing

Providing 1st and 2nd line support across hardware, software, network and user issues.
Managing support tickets, prioritising incidents and ensuring timely resolution.
Installing, configuring and maintaining laptops, desktops, mobile devices and business applications.
Troubleshooting hardware, software and network issues both remotely and on-site.
Supporting users across multiple office locations.
Setting up new starters, user accounts, permissions and access rights.
Assisting with technology rollouts, upgrades and business change projects.
Creating and maintaining support documentation and user guides.
Escalating complex issues where appropriate and following established support processes.
Supporting the wider business with day-to-day IT requirements and continuous improvement initiatives.

What we're looking for

Experience supporting users within a Windows environment.
Strong troubleshooting and problem-solving skills.
Good understanding of desktop hardware, operating systems and networks.
Excellent communication skills and the ability to explain technical concepts to non-technical users.
Strong customer service skills and a positive, can-do attitude.
Ability to prioritise workload and manage multiple issues at once.
A genuine interest in technology and a desire to continue learning and developing.

Nice to have

Experience with Jira or another IT ticketing system.
Understanding of ITIL principles.
Relevant IT certifications or qualifications.
Experience supporting a multi-site business.

Why join us?

At Reassured, technology plays a key role in supporting our people and customers. You'll be joining a collaborative team where your work has a genuine day-to-day impact, helping colleagues across the business stay connected, productive and supported.

Benefits include:

Employee Assistance Programme
Enhanced maternity leave
Medical cash plan
Virtual GP
Enhanced annual leave with length of service
Death in service (3x basic salary)
Free parking
Referral scheme (up to £2,400 per referral)
Incentives including annual trips abroad

If you're passionate about technology, enjoy solving problems and take pride in delivering excellent support, we'd love to hear from you.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Free parking

Work Location: In person

Quick apply

Refine Your Search

it support technician jobs in whiteley, ham

IT Support Engineer

IT Support Engineer

Service Desk Analyst

Service Desk Engineer

ICT Support Analyst HIWFRS624489

IT Analyst Field Support Engineer

Customer Service Representative

Local IT Lead

Administrator (Mobile Devices)

Systems Support Analyst

Information Systems Trainer

IT Apprentice

IT & DOCUMENT CONTROL ASSISTANT

Support Engineer

Technology Support Analyst

Assistant Support Technician

Desktop Support Technician

3rd Line ServiceDesk Analyst

Senior Service Desk Engineer

L2 Engineer

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