Customer service manager Work, Jobs in Whitewell, Lan (with Salaries)

Senior Project Manager - Exhibitions and Events
Mercer Exhibitions Ltd —Blackburn
- £37,500 - £40,000 a year
- Full-time
- Project management
- Driving
- IT
- Employee discount
Quick apply
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
District Manager
Wendy's Blackpool - 14887 —Blackpool
- Full-time
- Master's degree
- Bachelor's degree
- Business
Quick apply
4d
Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Blackburn
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales Account Manager (IT Hardware)
1st Technologies Ltd —Preston
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- ERP systems
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Service Delivery Manager
Kone —Keighley
- Full-time
- Hybrid work
- Management
- Salesforce
- English
7d
Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Preston
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Assistant Office Manager
Lost Earth Adventures —Settle
- £30,000 a year
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Business Development Manager (BDM) - Blackpool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Blackpool
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Experience Manager
Dunelm —Morecambe
- Weekend availability
- Management
- Sales
8h
Customer Planning & Demand Lead
Science in Sport Group —Blackburn
- Up to £50,000 a year
- Doctoral degree
- Analysis skills
- Organisational skills
- Employee discount
2h
Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Burnley
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Slots Manager
The Rank Group —Blackpool
- Weekend availability
- Management
- Leadership
- Communication skills
Quick apply
Business Development Manager (BDM) - Rossendale- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Rossendale
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Branch Manager
Screwfix —Barnoldswick
- Up to £34,100 a year
- Full-time
- Management
- Sales
- Retail management
- Annual leave
- Employee discount
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- Sales
- English
- Analysis skills
- Free parking
- Annual leave
Office and Reprographics Manager
Star Academies —Blackpool
- £35,412 - £39,152 a year
- Call to connect
- Customer service
- Human resources
- Organisational skills
13h
Head of Customer Service
PC Group —Blackburn
- Temporary
- Hybrid work
- Management
- APIs
Quick apply
Trading Manager -Morecambe
Morrisons —Morecambe
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Service Manager
B&M Retail —Accrington
- £27,444 a year
- Weekend availability
- Hospitality
- Customer service
- Employee discount
14d

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customer service manager jobs near whitewell, lan

Senior Project Manager - Exhibitions and Events

Mercer Exhibitions Ltd
Blackburn

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year

Benefits

Casual dress
Cycle to work scheme
Canteen
Company events
Employee discount
On-site parking

Qualifications

Driving Licence
Project management
Driving
Project management software
IT
Communication skills
PRINCE2 Certification

Full job description

Mercer Exhibitions & Events

Senior Project Manager

Salary: £37,500 - £40,000 + Performance Incentives
Location: Blackburn, Lancashire
Full Time | Permanent

Build Exceptional Experiences. Shape the Future of Mercer.

At Mercer Exhibitions & Events, we don't just build exhibition stands—we create environments that help brands connect, engage and grow. From major UK exhibitions to international events, we deliver high-quality exhibition solutions that leave lasting impressions.

We're entering an exciting phase of growth. With significant investment in our people, processes and infrastructure, our ambition is simple:

To deliver the same exceptional service, backed by the same exceptional people, on an international scale.

To help us achieve that vision, we're looking for an exceptional Senior Project Manager to join our team.

This isn't a role for someone who simply manages projects.

We're looking for someone who thrives under pressure, takes ownership, solves problems before they arise, and genuinely cares about delivering outstanding client experiences. Someone who can confidently manage multiple projects whilst maintaining the highest standards of quality, communication and commercial awareness.

The Opportunity

As a Senior Project Manager, you will be responsible for the successful delivery of exhibition and event projects from initial handover through to final installation and post-show completion.

You will become the central point of contact for clients, suppliers, internal teams and installation crews, ensuring every project is delivered on time, within budget and to Mercer standards.

You'll have significant autonomy and influence within the business, working closely with senior leadership to continuously improve processes, customer experience and project delivery.

Key Responsibilities

Project Management

Manage multiple exhibition and event projects simultaneously.
Lead projects from design approval through production, installation and completion.
Create and maintain project schedules, timelines and critical paths.
Ensure all project milestones are achieved and communicated effectively.

Client Relationship Management

Act as the primary point of contact for clients throughout the project lifecycle.
Build strong, trusted relationships with key stakeholders.
Manage client expectations professionally and proactively.
Identify opportunities to enhance the customer experience.

Supplier & Contractor Management

Source and obtain competitive quotations from suppliers and subcontractors.
Negotiate pricing, lead times and project requirements.
Coordinate production partners, logistics providers, venues and installation teams.
Ensure supplier performance meets Mercer quality standards.

Commercial Management

Monitor project budgets and margins.
Control project costs and identify opportunities for efficiencies.
Raise purchase orders and manage supplier invoicing processes.
Ensure projects are delivered profitably and commercially successfully.

Operational Coordination

Work closely with design, production, warehouse and installation teams.
Manage project information using internal systems and project management software.
Coordinate transport, logistics and on-site requirements.
Ensure all project documentation is accurate and up to date.

Continuous Improvement

Contribute to the ongoing development of project management processes.
Help improve operational efficiency across the business.
Support and mentor junior team members where appropriate.
Champion a culture of excellence and accountability.

What We're Looking ForEssential

Minimum 5 years' experience in exhibitions, events, fit-out, experiential marketing or a related project management environment.
Proven ability to manage multiple complex projects simultaneously.
Excellent client-facing and communication skills.
Strong commercial awareness and budget management experience.
Experience obtaining and managing supplier quotations.
Highly organised with exceptional attention to detail.
Ability to remain calm and solution-focused under pressure.
Strong IT and project management system experience.
Full UK driving licence.

Desirable

Experience within the exhibition industry.
Knowledge of exhibition venues and operational requirements.
Experience managing international projects.
IOSH, PRINCE2 or equivalent project management qualifications.

The Person

You'll be:

Relentlessly organised.
Commercially minded.
Highly professional.
A natural problem solver.
Confident communicating with clients at all levels.
Passionate about delivering exceptional work.
Motivated by responsibility and ownership.
Ambitious and excited by growth.

Most importantly, you'll care about the quality of what you deliver.

Why Join Mercer?

At Mercer, you'll be joining a business with ambitious plans and a strong reputation for quality, service and reliability.

You'll work alongside a team that genuinely cares about what they do, where ideas are welcomed, standards are high and hard work is recognised.

This is an opportunity to play a key role in the next chapter of our growth journey, helping shape how projects are delivered as we continue expanding across the UK and internationally.

If you're looking for a role where your experience matters, your voice is heard and your work has a real impact, we'd love to hear from you.

Ready to build something exceptional?

Apply now and become part of the Mercer journey.

Pay: £37,500.00-£40,000.00 per year

Benefits:

Canteen
Casual dress
Company events
Cycle to work scheme
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in whitewell, lan

Senior Project Manager - Exhibitions and Events

CRM Manager

District Manager

Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped

Sales Account Manager (IT Hardware)

Service Delivery Manager

Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped

Assistant Office Manager

Business Development Manager (BDM) - Blackpool - Circa 41k Package- 53k OTE Uncapped

Customer Experience Manager

Customer Planning & Demand Lead

Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped

Slots Manager

Business Development Manager (BDM) - Rossendale- Circa 41k Package- 53k OTE Uncapped

Branch Manager

Business Development Manager

Office and Reprographics Manager

Head of Customer Service

Trading Manager -Morecambe

Customer Service Manager

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