It service manager Work, Jobs in Whitley Bay, Twr (with Salaries)

IT Systems Manager
Disturbia —Cramlington
- Full-time
- Hybrid work
- Microsoft Excel
- Windows
- IT
- Annual leave
- Employee discount
Quick apply
IT Support Manager
Pepes Piri Piri —Sunderland
- £26,343.44 - £56,317.76 a year
- Temporary
- Computer Science
- Bachelor's degree
- Computer networking
Quick apply
Senior IT Service Continuity Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £62,000 - £69,105 a year
- Part-time
- Presentation skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
6d
IT and Digital Project Manager
Gateshead Council —Gateshead
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Agile
- Annual leave
- Employee discount
9d
IT Manager
turn IT on —Sunderland
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
Business Intelligence Manager
NCFE —Newcastle upon Tyne
- Up to £51,000 a year
- Hybrid work
- Annual leave
- Employee assistance programme
10d
Senior IT Support Technician
David Gray Solicitors LLP —Newcastle upon Tyne
- £32,000 a year
- Full-time
- Driving
- Travel
- SharePoint
Quick apply
3d
Service Delivery Manager
iamproperty & iamsold —Newcastle upon Tyne
- Full-time
- Mentoring
- IT
- In-person
- Annual leave
Quick apply
IT Operations Lead
END —Washington
- Full-time
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Infrastructure and Workplace Manager
Everything Managed Group —Newcastle upon Tyne
- £45,000 a year
- Full-time
- Microsoft Access
- Azure
- Management
Quick apply
10d
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
9d
Estates Digital Data Coordinator
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- Maintenance
- Analysis skills
- Project management
13d
Integration Analyst
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Azure
- Windows
- SQL
10d
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
- Customer service
Service Tooling Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- SQL
- Presentation skills
- JavaScript
- Employee assistance programme
- Employee discount
Service Account Manager
Aspire Technology Solutions —Gateshead
- £27,000 - £40,000 a year
- Full-time
- Analysis skills
- Travel
- IT
- Free parking
- Annual leave
Quick apply
2d
Product Manager
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Work from home
10d
Agile Delivery Lead
Greggs —Newcastle upon Tyne
- £55,000 a year
- Full-time
- Azure
- Analysis skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
12d
Head of Business Intelligence
Durham University —Durham
- £59,966 - £67,468 a year
- Full-time
- Microsoft Excel
- Analysis skills
- University
- Annual leave
- Employee assistance programme
Business Analyst
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Hybrid work
- University
- Agile
- IT

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it service manager jobs near whitley bay, twr

IT Systems Manager

Disturbia
Cramlington

Quick apply

Job details

Full-time

Benefits

Annual leave
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

ITIL Certification
Microsoft Excel
Windows
Adobe Creative Suite
ITIL
Staff training
IT support
Mac OS
IT
Leadership
Communication skills
Intune

Full job description

Description

As Disturbia continues to grow, the need has arisen to appoint an experienced IT Systems Manager to join our IT & Dev team in Northumberland. The successful candidate will support the Director of IT in delivering and maintaining efficient and secure IT systems, and providing outstanding front-line IT support to staff.

The business predominantly uses the Microsoft 365 ecosystem for collaboration and endpoint management, alongside other relevant software such as Adobe Creative Cloud and industry-specific SaaS platforms. The majority of endpoints are Windows-based, with Macs used in some creative roles.

Key Responsibilities

Reporting to the Director of IT, the IT Systems Manager will support the company in meeting its strategic objectives through the effective use of IT.

The successful candidate will:

Provide day-to-day IT support to colleagues
Take a proactive approach in improving existing IT processes and workflows
Manage the company’s IT systems, including configuration, installation, maintenance and monitoring
Advise the Director of IT on the security, performance and effectiveness of the company’s IT systems
Enhance the company’s security posture, and where necessary assist the executive team in managing any security or compliance incidents
Deploy new software and systems and undertake IT maintenance tasks as required
Develop and implement staff training programmes/material
Maintain IT policy documents
Assist with data protection compliance
Undertake any other IT-related tasks as required

Skills, Knowledge and Expertise

A minimum of 3 years in front-line IT support roles (with a mixture of Windows and Mac ecosystems) is required. Applicants must be able to demonstrate the following essential skills:

Security-first mentality
Strong knowledge of and extensive hands-on experience managing, configuring and supporting a Microsoft 365 SaaS environment, including Entra, Exchange Online, Intune and other related products/technologies
Windows and MacOS endpoint management and support skills
Networking fundamentals
Ability to handle confidential information securely and sensitively
Excellent verbal and written communication skills, including the ability to prepare reports, documentation and training material
Ability to learn new platforms and tools quickly
Understanding of relevant legislation and data processing regulations and how it applies to the business

It would be desirable for candidates to have the following:

2 years in a supervisory, senior support or leadership role.
Experience in training groups of colleagues on IT fundamentals
Relevant Microsoft and/or ITIL Foundation certifications or equivalent
Experience delivering staff IT training and security awareness programmes
Experience managing small capital projects
Automation skills (e.g. Power Automate, advanced Excel techniques)
Experience working with Microsoft Dynamics 365 Business Central

Personal qualities:

Proactive problem-solver, identifying weaknesses in processes and making appropriate improvements.
Analytical and focussed, prioritizing improvements that will have the greatest positive impact on the business.
Calm under pressure, with the ability to work to deadlines.
A service-driven mindset, ensuring staff receive consistent, high-quality support
Security-first thinking, considering security and compliance as foundational.
Clear communicator, able to communicate IT concepts to non-technical users in clear, comprehensible language.
Continuous learner, keeping up with Microsoft platform changes and other industry developments.
Precise, and with an impeccable eye for detail.

Benefits

So, why join Disturbia?

Along with our excellent attitude and our great team spirit, we regularly reward our team members for their outstanding work ethic.

We also offer:

Competitive salary, subject to skills and experience
Annual leave base starting at 23 days per year (+ bank holidays), and ability to accrue holidays with each year’s service
Bonus scheme
Hybrid and flexible working
Generous staff allowance and discount
Enhanced maternity and paternity leave
Free fresh fruit, snacks and drinks in office
Team social fund
Bi-annual paid team outings
Regular pay reviews
Birthday treats

About Disturbia

Welcome to Disturbia. We're an independent, subculture-led fashion brand creating unconventionally authentic attire for a global community of kindred spirits who think and act outside the box of normalcy.

Our designs are informed and inspired by the outcast, the esoteric, and the occult- we're always spinning fashion trends on their head in new and unexpected ways. We stand for the other in society, and always want to do right by our community - all while having a hell of a lot of fun in the process.

As we continue to grow, so too do we continually seek like-minded individuals to join our ranks. The right candidate for any position will be passionate about their work and dedicated to making the brand the best that it can be as we expand into new frontiers.

Inclusivity is a guiding principle in the culture at Disturbia, whether for our employees, customers or suppliers.

We have created an environment where our people feels valued, respected and celebrated for their unique qualities and perspectives. We are committed to prioritising our awareness, constantly learning and growing as we strive to create a more inclusive and empowered future for all we cross paths with.

Our commitment to belonging is woven into the fabric of our company values, driving us to always support diversity and inclusivity as we celebrate the magic in everyone.

Quick apply

Refine Your Search

it service manager jobs in whitley bay, twr

IT Systems Manager

IT Support Manager

Senior IT Service Continuity Manager

IT and Digital Project Manager

IT Manager

Business Intelligence Manager

Senior IT Support Technician

Service Delivery Manager

IT Operations Lead

Infrastructure and Workplace Manager

3rd Line Network Support Engineer

Estates Digital Data Coordinator

Integration Analyst

Customer Support Expert (Technical Support)

Service Tooling Manager

Service Account Manager

Product Manager

Agile Delivery Lead

Head of Business Intelligence

Business Analyst

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