Fulfilment administrator Work, Jobs in Whitstable, Ken (with Salaries)

Order Fulfilment Administrator
MEP Ltd —Aylesford
- Up to £26,500 a year
- Full-time
- Customer service
- ERP systems
- Data analysis skills
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6d

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Order Fulfilment Administrator
MEP Ltd —Aylesford
Communicate with customers regarding order updates, delivery information, and queries. Order fulfilment is the complete end‑to‑end process of receiving,…
Up to £26,500 a year
Quick apply
6d
Internal Sales & Warehouse Assistant
D Zambelis Ltd —Chelmsford
You will support the complete customer order process, helping customers, processing orders, preparing paperwork, organising dispatch, and assisting with…
£29,000 a year
Quick apply

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Order Fulfilment Administrator

MEP Ltd -
Aylesford

Quick apply

Job details

Permanent | Full-time
Up to £26,500 a year
6 days ago

Benefits

On-site parking

Qualifications

Customer service
ERP systems
Data analysis skills
Sales administration
Administrative experience

Full job description

Job Summary

Order fulfilment is the complete end‑to‑end process of receiving, processing, packing, and delivering customer orders, covering steps from inventory management to final shipment and delivery. It spans activities such as order intake, picking, packing, shipping, and sometimes post‑delivery communication, and is essential for timely, accurate delivery and customer satisfaction.

Duties

Communicate with customers regarding order updates, delivery information, and queries
Liaise with internal departments including Business Development, Supply Chain, Quality, Engineering, Operations, and Finance to ensure seamless order fulfilment
Monitor order progress and proactively help to resolve any issues or delays
Maintain accurate customer and order records within internal systems
Provide a high standard of customer service through professional and timely communication
Ensure all documentation and data entry are completed with a high level of accuracy

Person Specification - Essential

Customer Service experience either through telephone, Teams or in a face-to-face environment
Previous experience in administration
Be able to maintain an efficient and organised approach to all tasks to ensure consistently high-level customer experiences
Attention to detail and the ability to proactively resolve challenges
Passionate with the ability to take ownership of customer queries and confidently resolve issues where required.
Ability to effectively organise and prioritise your workload to achieve business objectives in the most efficient way
Ability to multitask
A high level of IT literacy including Microsoft applications
A team player is a must
Ability to take on further responsibility when required

Person Specification - Desirable

A background or interest in Manufacturing and Aerospace
An interest or knowledge in ERP Systems
Demonstrable knowledge of data analysis, including the use of data analysis software

Job Types: Full-time, Permanent

Pay: Up to £26,500.00 per year

Benefits:

On-site parking

Work Location: In person

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Order Fulfilment Administrator

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