Program leader Work, Jobs in Whitton, Gtl (with Salaries)

Member Services Professional
American Express —Hounslow
- Weekend availability
- Travel
- Communication skills
- Life insurance
2d
Urban Outfitters Team Leader - Kingston, London
Urban Outfitters —London
- Part-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
5d
Customer Delivery Manager Service
Johnson Controls —Sunbury
- Full-time
- Management
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
9d
Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Learning and Development Specialist
Healix International —Esher
- £35,000 - £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
Richmond - Team Member
Itsu —Richmond
- Up to £14.05 an hour
- Full-time
- Customer service
- No experience needed
- Store discount
- Annual leave
12d
Manager Station Operations London Heathrow
Alaska Airlines —Hounslow
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
9d
Holiday Club Activity Leader - Claygate, Esher Surrey
Junior Adventures Group UK —Esher
- £12.71 an hour
- Part-time
- Childcare
- Working with children
- First Aid Certification
- Paid training
Quick apply
1d
Executive Assistant to SVP, Managing Director EMEA
Sabre —Richmond
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
3d
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
14d
Guest Services Supervisor
Treehouse Hotel London —West London
- Full-time
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Guest Experience Expert - Sheraton Heathrow Hotel
Marriott International, Inc —West Drayton
- Overtime
- Microsoft Outlook
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Associate Strategic Healthcare Planner (Health and Life Sciences)
WSP —London
- Part-time
- Hybrid work
- Organisational skills
- Flexitime
- Work from home
F&B Team Member
NOVOTEL —Brentford
- Part-time
- Bar
- English
- Hotel
- Employee discount
Quick apply
Urban Outfitters Assistant Store Manager - Covent Garden, London
Urban Outfitters —London
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Kitchen Team Leader
Hungry Horse —Hounslow
- Up to £14 an hour
- Full-time
- Employee assistance programme
- Employee discount
Subscriber Parts Administrator
Johnson Controls —Sunbury
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Front Line Desk Manager
Healix International —Esher
- Full-time
- Continuous improvement
- No degree
- AI
- Annual leave
- Employee discount
Quick apply
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
6d
Anthropologie Part-Time Sales Associate - Regent Street, London
Anthropologie —London
- Part-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme

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program leader jobs near whitton, gtl

Member Services Professional

American Express -
Hounslow

Apply Now

Job details

Full-time
2 days ago

Benefits

Life insurance

Qualifications

Communication skills

Full job description

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the London Heathrow Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.

Lounge Hours of operation are from 05:30am – 09:00pm Monday-Sunday. Hours are subject to change due to business need.

Minimum of 1 year recent experience servicing premium customers
Airline, lounge or travel industry experience required, including reservation experience
Passion for servicing customers with proactive solutions
Exceptional communication skills, delighting the customer with every single interaction
The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received
Must exhibit the utmost professionalism and maintain a positive attitude in all interactions
The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do
Must be resourceful and capable of using the Internet effectively to research
Adapt to an ever changing environment and being resilient
Ability to work flexible shifts including nights, weekends, additional hours when needed and holidays is essential
Light to moderate lifting may be required for certain job tasks

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Apply Now

Refine Your Search

program leader jobs in whitton, gtl

Member Services Professional

Urban Outfitters Team Leader - Kingston, London

Customer Delivery Manager Service

Service Coordinator

Learning and Development Specialist

Richmond - Team Member

Manager Station Operations London Heathrow

Holiday Club Activity Leader - Claygate, Esher Surrey

Executive Assistant to SVP, Managing Director EMEA

Customer Experience Specialist, SMB

Guest Services Supervisor

Guest Experience Expert - Sheraton Heathrow Hotel

Associate Strategic Healthcare Planner (Health and Life Sciences)

F&B Team Member

Urban Outfitters Assistant Store Manager - Covent Garden, London

Kitchen Team Leader

Subscriber Parts Administrator

Front Line Desk Manager

Senior Complaints Manager

Anthropologie Part-Time Sales Associate - Regent Street, London

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