Support staff Work, Jobs in Whitton, Gtl (with Salaries)

Lead Receptionist
BidvestNoonan —London
- £40,800 a year
- Full-time
- Customer service
- Front desk
- Employee discount
Quick apply
Admin Assistant & Receptionist
TaxAssist Accountants —Twickenham
- £25,500 - £27,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1h
Premises Assistant - Part time
Kew College Prep —Richmond
- Up to £16,739 a year
- Part-time
- Schematics
- Maintenance
- Electrical experience
- Store discount
- Health & wellbeing programme
Quick apply
Administrator
Willow Practice —Hounslow
- £24,420 - £35,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Learning Support Assistant (SEN)
Newland House School —Twickenham
- £24,600 - £28,800 a year
- Full-time
- Supervising experience
- Working with children
- In-person
- Sick pay
Quick apply
23h
Youth Engagement Coordinator (Just for Girls)
WEST Youth Zone —London
- £32,136 a year
- Weekend availability
- Project management
- Working with children
- Team management
Quick apply
Home Administrator
The White House Nursing Home —London
- £14.50 - £15.00 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
Responsible - Stradivarius Kingston
INDITEX —Kingston upon Thames
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
Bank Nursery Assistant
CC Nurseries —London
- £12.71 - £16.10 an hour
- Part-time
- Working with children
- Preschool
- Employee assistance programme
- Employee discount
Office Administrator
VIP Break Limited —Feltham
- From £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
20h
Male Support Worker
Walsingham Support —Richmond upon Thames
- £14.80 an hour
- Full-time
- No experience needed
- Employee assistance programme
Quick apply
13d
Travel Consultant
Trailfinders —Richmond
- £44,000 - £49,000 a year
- Sales
Early Years Practitioner
Jack and Jill School —Twickenham
- £27,500 - £31,500 a year
- Part-time
- Childcare
- English
- Working with children
- Health & wellbeing programme
Quick apply
5h
Milk & More Relief Home Delivery Driver (Night Shift) – Hanworth
Milk & More —Hanworth
- £36,764.52 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Employee discount
Quick apply
12d
Milk & More Home Delivery Driver (Night Shift)
Milk & More —Hanworth
- £34,334 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Employee discount
Quick apply
12d
Wellbeing & Activities Coordinator (Part Time)
CHD Living —West Molesey
- £13.13 - £13.63 an hour
- Part-time
- English
- Driving
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
8d
Sales Assistant - Part Time
Superdry —London
- £8.80 - £13.98 an hour
- Part-time
- Employee discount
- Flexible schedule
Security Officer
Stambridge Group Ltd —Hampton Court
- £13.10 an hour
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Baker (Ref 151)
Accent Catering Services Ltd —Richmond
- £13.45 an hour
- Part-time
- English
- Communication skills
- School
- Employee assistance programme
- Employee discount
Quick apply
5d
Education Support Worker
Sense —Hampton
- £14 an hour
- Part-time
- English
- Referral programme
11d

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Lead Receptionist

BidvestNoonan -
London

Quick apply

Job details

Permanent | Full-time
£40,800 a year

Benefits

Employee discount

Qualifications

Customer service
Front desk

Full job description

About The Role

The Lead Receptionist is responsible for ensuring a seamless service delivery from the Front of House team. They will lead by example, collaborating with the client to create and continuously review the visitor journey, ensuring all team members and support staff are trained on and adhere to site-specific procedures. The goal is to deliver a personalised and intuitive guest experience.

The Lead Receptionist will also engage with client floor representatives to gather feedback on events and other FOH initiatives and liaise with local suppliers to secure discounts for occupiers. Building strong relationships with occupiers, facilities teams, and other internal and external stakeholders, the Manager will use their initiative to continuously improve service delivery, while motivating, developing, and inspiring the reception team to achieve the highest levels of customer service.

Visitor Experience

Lead the team in welcoming all visitors promptly and professionally, ensuring a personalized and seamless experience.
Oversee the reception, ensuring adherence to the relevant procedures for each occupier.
Maintain an immaculate and clutter-free reception area and lobby, creating a welcoming environment.
Ensure the team answers all calls promptly and in line with site-specific procedures.
Maintain close working relationships with facilities and security teams, assisting as needed.
Ensure thorough handovers between shifts, particularly with the security team.
Complete monthly KPI reports for the site and lead formal client meetings alongside the Operations Manager.
Attend regular meetings with Building Management and in-house teams, take minutes, and distribute them as needed.
Build and maintain strong relationships with reception teams on occupier floors, ensuring clear communication and seamless service delivery.

Occupier Experience & Community Management

Lead the Reception in preparing and executing a yearly occupier engagement strategy and plan for both buildings.
Support in delivering on-site events, pop-ups, and competitions.
Foster a strong community feel within the Walbrook Building through engagement initiatives.
Provide statistics and insights on occupier platform engagement and activities during monthly client meetings, identifying trends and opportunities.
Engage with client floor representatives to gather feedback on events and other FOH initiatives.
Collaborate with local suppliers to secure discounts and perks for occupiers.

Team Engagement

Inspire and develop the team to consistently deliver personalised and genuine customer service.

Conduct quarterly performance and development reviews for each team member, identifying training needs and providing timely feedback.

Train new starters and Support Team members, ensuring they are fully conversant with site-specific procedures, including emergency protocols.

Foster team spirit and collaboration across departments to deliver the highest level of service.

Address employee relations matters, conducting investigations, return-to-work interviews, and other HR-related tasks in collaboration with HR and the Operations Manager.

Regularly recognise team achievements and provide constructive feedback where improvement is needed.

Promote a one-team approach with security on-site through regular meetings, cross-training, and building strong working relationships.

Innovation and Technology

Stay informed on new Building Management technologies and innovations.
Critically evaluate current processes, suggesting improvements and enhancements to service delivery.
Share innovative ideas with the client and Operations Manager, focusing on continuous service improvement.
Stay up to date on industry trends and developments to ensure best practices are implemented.

Facilities Administration

Manage the visitor management and permit system access.
Order office supplies and stationery for the Walbrook Building, Management, Security, and Reception teams.
Attend and take minutes during occupier or management meetings.
Conduct monthly audits on key areas such as cleaning, building exterior, waste, maintenance, and engineering.
Standardise procedures and create processes to ensure operational efficiency (e.g., PO guides).
Assist the BM team with health and safety compliance and building regulations.
Work closely with Building Management on ad hoc projects and administrative tasks.
Collaborate with teams, including Security, Cleaning, and M&E, to ensure the smooth operation of the buildings.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

support staff jobs in whitton, gtl

Lead Receptionist

Admin Assistant & Receptionist

Premises Assistant - Part time

Administrator

Learning Support Assistant (SEN)

Youth Engagement Coordinator (Just for Girls)

Home Administrator

Responsible - Stradivarius Kingston

Bank Nursery Assistant

Office Administrator

Male Support Worker

Travel Consultant

Early Years Practitioner

Milk & More Relief Home Delivery Driver (Night Shift) – Hanworth

Milk & More Home Delivery Driver (Night Shift)

Wellbeing & Activities Coordinator (Part Time)

Sales Assistant - Part Time

Security Officer

Baker (Ref 151)

Education Support Worker

I want to receive the latest job alerts for support staff in whitton, gtl

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