Customer host Work, Jobs in Wick, Wsx (with Salaries)

Customer Host
GLOBALLS —Brighton and Hove
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
11d

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Customer Host
GLOBALLS —Brighton and Hove
Sales Savvy: Previous experience in retail, hospitality, or sales is a plus. Social Media Enthusiast: Comfortable being in front of the camera and contributing…
£10.85 - £12.71 an hour
Quick apply
11d

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Customer Host

GLOBALLS -
Brighton and Hove

Quick apply

Job details

Part-time
£10.85 - £12.71 an hour
11 days ago

Benefits

Company pension
Company events
Employee discount

Qualifications

Hospitality
Sales
Customer service
Upselling
Graphic design
Communication skills

Full job description

About Us: Step into the dazzling world of GLOBALLS, where every game is an electrifying adventure! Our UV Crazy Golf and Games venue is a neon paradise full of fun challenges and unforgettable experiences. Joining our vibrant, enthusiastic team of individuals as a Customer host, you'll be at the heartbeat of the venue, creating magical moments for guests of all ages.

Job Overview: As a UV Crazy Golf and Games Fun Ambassador, your mission is to ensure every guest has a "GLOBALLS" experience filled with fun, laughter and vibrant memories. Whether you're welcoming guests at reception, preparing drinks for our fast bar or ensuring the venue shines bright; you’ll bring energy, creativity and exceptional service to every corner of our glowing venue.

Key Responsibilities:

Be the Ultimate Host: Greet guests with enthusiasm and a friendly attitude, ensuring everyone feels welcome and excited to play.
Fast Bar Drink Master: Collate and serve a drinks order with speed and style.
Upsell Extraordinaire: At reception, promote our exciting packages, glow-in-the-dark accessories, and special offers. Your upselling skills will enhance every guest’s visit.
Proactive Problem Solver: Keep an eye on the course and front of house, ready to assist with any guest needs, from a stuck golf ball to a special drink request.
Explain the rules, offer tips, and ensure every guest knows where to find the best photo opportunities and hidden surprises on the course.
Safety and Cleanliness Guru: Maintain a clean and safe environment. Follow all safety protocols, manage spills, and ensure the venue sparkles.
Follow Policies and Procedures: Always adhere to all company policies and procedures, ensuring compliance and consistency in all actions and decisions.
Booking and Administration: Handle bookings with precision, manage guest inquiries, and ensure a smooth flow of operations at reception.
Social Media Star: Be ready to feature in our fun social media content, showcasing the exciting experiences and vibrant atmosphere of our venue.
Team Player: Collaborate with fellow Fun Ambassadors and management to create a seamless and enjoyable experience for all guests.
Versatile Role: Be ready to switch between queue management, course checks and customer needs, embracing the variety and excitement each area offers.
Follow Instructions: Complete tasks as directed by management, ensuring all operations run smoothly and efficiently.

Key attributes:

Fun and Friendly Personality: You’re outgoing, energetic and love interacting with people of all ages.
Sales Savvy: Previous experience in retail, hospitality, or sales is a plus. You know how to upsell and enjoy doing it.
Proactive Attitude: You’re always looking for ways to improve the guest experience and solve problems before they arise.
Communication Skills: Clear, confident and positive communication is your forte.
Flexibility: Available to work evenings, weekends and holidays as needed.
Team Spirit: You work well with others and contribute to a positive team environment.
Creativity and Flair: A passion for creating fun, memorable experiences, especially when it comes to mixing drinks and engaging with guests.
Love for Fun: A passion for fun, games and making people happy is essential!
Social Media Enthusiast: Comfortable being in front of the camera and contributing to our social media presence.

Perks:

Discounts: Employee discounts on games, snacks, drinks, and merchandise.
Employee Bonus Scheme: Rewards for excellent work and consistent upsales
Fun Environment: Work in a lively, colourful, and entertaining venue.
Growth Opportunities: Potential for advancement within the company as we expand and grow.

Job Type: Part-time

Pay: £10.85-£12.71 per hour

Benefits:

Company events
Company pension
Employee discount

Application question(s):

Do you have a reliable route home (finishing between 22:30-00:00) ?
Are you available to work weekends, evenings and school holidays?
We are dedicated to providing the best customer experience through our team, how would you summarise your personality?

Experience:

Customer Service: 1 year (preferred)

Work Location: In person

Quick apply

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