Job Title: Salesforce Technical Architect
Division: Data, Technology and Innovation
Department: Digital Systems
Salary: National (Edinburgh and Leeds) ranging from £60,700 to £ £85,000 and London from £66,600 to £95,000 per annum (salary offered will be based on skills and experience)
This role is graded as: Lead Associate – Regulatory
Your external recruitment contact is Benjamin via [email protected].
Your internal recruitment contact is Pat via [email protected]
Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.
Sitting within DTI, the Digital Systems team delivers the systems that enable the FCA to be a more effective and smarter regulator.
Role responsibilities
Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality
Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework
Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap
Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams
Perform QA reviews of solutions, supporting performance and penetration testing.
Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders
Participate in design authority forums and mentor junior engineers
Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite
Skills required
Minimum:
Experience designing, building, and supporting Salesforce solutions using declarative configuration, Apex, and Lightning Web Components (LWC), with the ability to troubleshoot complex issues, optimise performance, and manage technical debt to ensure system stability and reusability
Demonstrated experience providing technical leadership, including mentoring engineers, conducting code reviews, and contributing to delivery through effective documentation, estimation, testing (unit and integration), and participation in agile planning activities
Practical experience with Git-based version control, including resolving merge conflicts, supporting deployments, and managing defects to maintain high-quality, scalable systems
Essential:
Salesforce certified: Platform App Builder, Advanced Administrator, JavaScript Developer I, Platform Developer I/II, Experience Cloud Consultant, and Service Cloud Consultant
Current with Salesforce updates, new features, and industry best practices, with the ability to recommend innovative solutions
Experience working with industry-standard software design patterns and applying them effectively
Problem-solving ability, with the confidence to recommend and make final decisions to restore functionality and maintain system use
Methodical, strategic, and pragmatic thinker, focused on outcomes and the bigger picture, with the ability to constructively question established approaches
Experience in Salesforce development, alongside experience with frameworks (e.g. FFLIB) and DevOps tools (e.g. Copado, GitHub)
Demonstrated coaching and mentoring skills, with experience guiding peers and specialist teams, promoting digital products within organisations, and overseeing innovation initiatives
Benefits
25 days annual leave plus bank holidays
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
For a full list of our benefits, and our recruitment process as a whole visit our benefits page.
Our values & culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timeline
Advert Closing: 21 June at 11:59pm
CV Review/Shortlist: 23 June
First Stage Interviews W/C: 29 June
Second Stage: W/C 6 July
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
