Working Pattern: Monday–Friday between 9:30am–2:30pm
Working Arrangement: Primarily studio-based with the option of 1 remote working day per week
Please note: Hours and working days can be flexible for the right candidate. We are open to considering applicants seeking between 3–5 days per week, provided they can meet the needs of the business.
Applications without a covering letter will not be considered.
About SKINBOSS
SKINBOSS is a luxury clinical skin brand specialising in advanced skin health, correction and long-term skin management.
Founded by Danielle Dickenson, Clinical Skin Specialist and Founder of SKINBOSS, the brand has built a reputation for delivering exceptional patient experiences, evidence-based skin solutions and a highly personalised approach to skin transformation.
The Opportunity
We are looking for an organised, proactive and creative Executive Assistant & Brand Coordinator to work directly alongside the Founder of SKINBOSS.
This is a unique opportunity to become a key part of a growing luxury skin brand, supporting both the day-to-day operations of the business and the continued growth of the SKINBOSS brand.
This is not a traditional PA role.
The successful candidate will play an active role across executive support, client experience, operations, marketing and content creation, becoming a trusted extension of the founder and the business.
The Role
This is a varied position combining executive support, client experience, administration, operations and brand coordination.
The successful candidate will be highly organised, confident working independently and able to manage multiple priorities whilst maintaining exceptional attention to detail.
No two days will look the same. One day you may be managing client communications and processing product orders, the next assisting with content creation, planning a newsletter campaign or supporting an educational event.
Key Responsibilities
Executive & Administrative Support
- Managing emails and daily correspondence
- Diary and appointment management
- Supporting day-to-day business operations
- Preparing documents, reports and business communications
- Maintaining accurate client records and databases
- Liaising with suppliers, partners and third-party providers
- Supporting project and event coordination
- Creating and improving systems and processes to support business growth
Client Experience
- Managing WhatsApp and email enquiries
- Appointment confirmations and follow-up communications
- Sending consultation forms and client information
- Processing client product orders
- Supporting membership communications and administration
- Ensuring a seamless and professional patient journey
- Assisting with client retention and relationship management
Brand & Marketing Support
- Assisting with Instagram content planning and scheduling
- Supporting content creation and filming within the studio
- Creating graphics and marketing materials using Canva and Adobe
- Assisting with weekly blogs and monthly newsletters
- Supporting email marketing campaigns through Mailchimp
- Repurposing content across multiple platforms
- Monitoring content performance and engagement
- Supporting launches, promotions, events and educational evenings
About You
We are looking for someone who:
- Has previous experience as an Executive Assistant, Personal Assistant or similar role
- Has excellent written and verbal communication skills
- Has strong written English with excellent spelling and grammar
- Is highly organised with exceptional attention to detail
- Has strong computer literacy and administration skills
- Is confident using Microsoft Office, Google Workspace and cloud-based systems
- Has experience using Canva
- Has experience with Mailchimp or similar email marketing platforms
- Understands social media platforms, particularly Instagram
- Is proactive, resourceful and solutions-focused
- Can work independently and take ownership of tasks
- Is confident communicating with clients in a professional and personable manner
- Can maintain confidentiality and discretion
- Has a professional, polished and positive approach
- Is comfortable working closely with a founder-led business
Essential Requirements
- Previous PA, Executive Assistant or similar experience
- Excellent computer and administrative skills
- Full UK driving licence and own transport
- Ability to commute to Writtle, Essex
- Available to work between 15–25 hours per week
- Comfortable assisting with content creation and filming within the studio
Desirable
- Experience within aesthetics, beauty, wellness or healthcare
- Experience using Adobe Creative Suite
- Photography, videography or content creation experience
- Understanding of luxury brands and customer experience
What We’re Looking For
Above all, we are looking for someone who genuinely enjoys creating order, delivering exceptional client experiences and helping a premium brand grow.
This role would suit someone who thrives in a fast-paced environment, enjoys variety in their day and takes pride in maintaining high standards across everything they do.
As SKINBOSS continues to grow, there will be opportunities to become increasingly involved in projects, events, marketing initiatives and brand development.
Occasional flexibility may be required to support special events, educational evenings and brand launches.
This is a unique opportunity to work directly alongside the founder of a growing luxury skin brand. We are looking for someone who wants to become a valued part of the business, contribute ideas, take ownership of their role and grow with the brand as it continues to evolve.
We are not simply looking for someone to manage tasks. We are looking for someone who takes pride in helping build something exceptional.
If you are organised, proactive, creative and excited by the opportunity to help shape the future of SKINBOSS, we would love to hear from you.
How to Apply
Please submit your CV together with a covering letter explaining:
- Why this role interests you
- Why you believe you would be a great fit for SKINBOSS
- Your experience in executive support, administration and marketing
- Your experience with Canva, Mailchimp and social media platforms
Application Question
In 200 words or less, tell us why you would be an asset to SKINBOSS and what attracted you to this role.
Applications without a covering letter will not be considered.
Job Types: Part-time, Self-employed
Pay: £15.00-£17.00 per hour
Expected hours: No less than 15 per week
Benefits:
- Free parking
- On-site parking
Work Location: Hybrid remote in Chelmsford CM1 3LP
