Customer success manager Work, Jobs in Wickham, Brk (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
7d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Account Manager
Tomorrow's Guides —Hungerford
- £25,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
7d
Customer Success Manager (maternity cover)
Dynamic Planner —Reading
- Hybrid work
- Analysis skills
- Project management
- Communication skills
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Oxford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Reading
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
VodafoneThree - Segment Performance & Operations Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Leadership
- Employee discount
9d
Regional Sales Manager
OrderYOYO —Oxford
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
Quick apply
13d
Sales Support & Operations Coordinator (Part-Time)
The Heritage Bakery —Witney
- £13.50 - £14.50 an hour
- Part-time
- CRM software
- Hospitality
- Sales
- Free parking
- Store discount
Quick apply
7d
Store Manager Designate
Mole Country Stores —Newbury
- Full-time
- Remote
- Management
- Sales
- Travel
- Free parking
- Store discount
10d
Account Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Sales
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Customer Experience Lead (12 month maternity cover)
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
9d
Territory Manager, Respiratory devices, Oxford to South Coast
Fisher and Paykel Healthcare UK —Oxford
- £46,000 - £50,500 a year
- Full-time
- Sales
- Customer service
- Presentation skills
- Life insurance
Quick apply
1d
Pre-Sales Lead Generation - Part Time
Infopro Digital Services Limited —Swindon
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
- Referral programme
Quick apply
Service Resolution Manager
Tripadvisor —Oxford
- Hybrid work
- Management
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Key Account Director - FM Services
Samsic UK —Reading
- £80,000 - £145,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
Quick apply
Sales Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Sales
- Communication skills
Quick apply

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customer success manager jobs near wickham, brk

Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time
7 days ago

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

customer success manager jobs in wickham, brk

Senior Customer Success Manager

Senior Customer Success Manager

Customer Operational Delivery Manager

Account Manager

Customer Success Manager (maternity cover)

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped

Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped

Internal Sales Executive

VodafoneThree - Segment Performance & Operations Lead

Regional Sales Manager

Sales Support & Operations Coordinator (Part-Time)

Store Manager Designate

Account Manager

Customer Experience Lead (12 month maternity cover)

Territory Manager, Respiratory devices, Oxford to South Coast

Pre-Sales Lead Generation - Part Time

Service Resolution Manager

Key Account Director - FM Services

Sales Manager

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