Customer solutions specialist Work, Jobs in Wickwar, Gls (with Salaries)

Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
11d
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
D365 Support Lead L2
Renishaw —Wotton-under-Edge
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Free parking
- Employee assistance programme
Telecoms Technical Specialist - Sites
National Grid Electricity Distribution —Bristol
- £63,949 a year
- Hybrid work
- Travel
- Free parking
- Annual leave
Quick apply
13d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Customer Service Representative - Bristol
Diligenta —Bristol
- £24,570 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Project management
- IT
- Communication skills
- Work from home
- Employee discount
Quick apply
Pricing Lead
Somerset Bridge Group —Bristol
- £80,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
12d
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
Customer Service Manager
Elements Solutions Inc —Bristol
- From £55,000 a year
- Customer service
- ERP systems
- Leadership
- Free parking
- Employee assistance programme
12d
Network Engineer
GCHQ —Cheltenham
- £37,892 a year
- Full-time
- Windows
- Computer networking
- Linux
- Annual leave
- Flexible schedule
Service Quality Specialist – Vauxhall & MG
Baylis Gloucester —Gloucester
- Up to £44,000 a year
- Full-time
- Customer service
- Continuous improvement
- Driving
- Annual leave
- Employee discount
Quick apply
5d
Procurement Specialist
Littelfuse —Chippenham
- Full-time
- Microsoft Excel
- Engineering
- ERP systems
Equipment Support Lead
TVS Supply Chain Solutions —Emersons Green
- £100 a day
- Full-time
- Hybrid work
- Engineering
- System design
- Maths
- Health & wellbeing programme
- Work from home
Quick apply
Threat Detection Engineer
Fluidone —Gloucester
- £40,000 - £45,000 a year
- Hybrid work
- Azure
- Analysis skills
- Communication skills
- Annual leave
Quick apply
IT Service Desk Analyst
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Communication skills
- Annual leave
- Employee assistance programme
Marketing Events Executive
Novuna —Trowbridge
- Up to £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
Technical Customer Service Specialist
fasthosts —Gloucester
- £27,250 a year
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Administrator
Serco Group —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Receptionist & Facilities Coordinator
Novuna —Trowbridge
- £18,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
13d

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customer solutions specialist jobs near wickwar, gls

Customer Solutions Specialist

Devon Bay Solutions
Bristol

Quick apply

Job details

Temp to perm | Full-time
£28,000 a year
11 days ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Customer Solutions Specialist – Hybrid, Bristol (£28,000+)

Location: Bristol (BS35 3QH)

Job Type: Full-time, temp to perm (Part-time considered)

Salary: From £28,000 per year (with the opportunity to increase after successful probation)

Start Date: As soon as possible

About Devon Bay Solutions

Devon Bay Solutions is a trusted provider of property repair and home emergency services across the UK. We also handle a variety of insurance claims including First Notification of Loss (FNOL), Legal Expenses, Mediation, and Vehicle Assistance. We’re currently seeking experienced and customer-focused individuals to join our team as Customer Solutions Specialists. This role would suit someone with a background as a Customer Service Advisor, Claims Handler, Insurance Customer Support Agent, or Call Centre Representative who is looking to develop their career in a professional, supportive environment.

The Role

As a Customer Solutions Specialist,

you’ll be the first point of contact for our policyholders, supporting them through their claims journey. You’ll deliver excellent customer service, handle incoming calls, and ensure all claim details are accurately logged and resolved in a timely manner.Key Responsibilities

Handle inbound customer calls and take First Notification of Loss (FNOL) details accurately.
Verify policy information and gather all necessary details to validate claims.
Provide clear and empathetic advice to customers during emergency situations.
Allocate jobs to engineers and follow up on progress, quotes, and invoices.
Manage and respond to emails in the claims administration inbox.
Record invoices and costs accurately within the claims system.
Escalate urgent or complex queries to the relevant teams or senior staff.
Maintain compliance with FCA regulations, data protection, and company procedures.

About You

We’re looking for someone who enjoys helping others and can stay calm under pressure. You’ll be confident on the phone, organised, and able to multitask effectively.

Essential Skills and Experience

Previous phone-based customer service, call centre, or claims handling experience.
Excellent communication skills and a professional telephone manner.
Strong attention to detail and accuracy when recording information.
Ability to work efficiently in a fast-paced environment.
Effective problem-solving and conflict resolution skills.
Comfortable using multiple computer systems simultaneously.
Positive, proactive attitude and the ability to work both independently and as part of a team.

Working hours

Shift rotation: 8:00am – 8:00pm, five days per week, including some weekends (with a weekday off when scheduled for weekend work)

Benefits

Casual dress code
Company pension scheme
Free on-site parking
Life insurance
Private medical insurance
Sick pay

Additional Information

Driving essential: Candidates must have access to a car.
Work location: In person – Bristol (BS35 3QH).

How to Apply

If you’re an experienced Customer Service Advisor, Claims Handler, Insurance Support Agent, or Call Centre Representative looking for a new opportunity with a supportive and growing company, we’d love to hear from you.

Please click apply to find out more

Pay: £28,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

Do you have access to your own car?

Work Location: Hybrid remote in Bristol BS35 3QH

Quick apply

Refine Your Search

customer solutions specialist jobs in wickwar, gls

Customer Solutions Specialist

Category Specialist

D365 Support Lead L2

Telecoms Technical Specialist - Sites

Manager of Dedicated Implementations - EMEA

Customer Service Representative - Bristol

Customer Experience Manager

Pricing Lead

Digital Transformation Consultants

Customer Service Manager

Network Engineer

Service Quality Specialist – Vauxhall & MG

Procurement Specialist

Equipment Support Lead

Threat Detection Engineer

IT Service Desk Analyst

Marketing Events Executive

Technical Customer Service Specialist

Administrator

Receptionist & Facilities Coordinator

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