Head of customer service Work, Jobs in Widford, Hrt (with Salaries)

Admissions Manager
St Elizabeth's Centre —Much Hadham
- Up to £32,793 a year
- Full-time
- CRM software
- Project management
- Organisational skills
- Free parking
- Annual leave
Quick apply
13d
Branch Manager - Standalone Negotiator
GoldUnion Nexus —Bishop's Stortford
- £30,000 a year
- Full-time
- No experience needed
- In-person
- Retail management
- Paid training
- Annual leave
Quick apply
Head Of Food Operations
Medirest —Cambridge
- £65,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Contracts
ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Quality control
- Annual leave
13d
Part Time Embroidery & Print Production Operative
Healthy Bean Ltd —Harlow
- £13.00 - £13.50 an hour
- Full-time
- Customer service
- No experience needed
- Quality control
- Free parking
Quick apply
Head of Customer Success
Commusoft —London
- £74,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Leadership
Director of Operations
Clarins —Harlow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Inventory control
- Computer literacy
- Employee assistance programme
- Employee discount
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Head of Customer Excellence (FTC)
Benifex —London
- £77,500 - £95,000 a year
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
Senior Crew Optimisation Officer
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Annual leave
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £60,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Head of Customer Operations
Skin Analytics Ltd —London
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- AI
- Annual leave
Quick apply
Visiting Property Manager
ELM Group —St Albans
- £20,592 a year
- Part-time
- Customer service
- Cleaning
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Head of Customer Service Experience (18-months)
British Airways —London
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
9d
Head of Customer Services (Maternity Cover)
Clarins —Harlow
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
8d
D2C Head of Customer Experience
Elavate —London
- £40,000 - £55,000 a year
- Hybrid work
- Team management
- Training & development
- Leadership
Regional Head of Housing Services
Anchor —Chelmsford
- £84,406 a year
- Remote
- Leadership
9d
Operations Schedule Planning Officer
easyJet —Luton Airport
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Communication skills
- Annual leave
Depot Supervisor
Holcim —Harlow
- Overtime
- Supervising experience
- In-person
- Leadership
- Employee discount
Head of Customer Access & Transformation
Hightown Housing Association —Hemel Hempstead
- £80,250 a year
- Customer service
- Continuous improvement
- Communication skills
- Annual leave
1d

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Admissions Manager

St Elizabeth's Centre -
Much Hadham

Quick apply

Job details

Full-time
Up to £32,793 a year
13 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

CRM software
Customer relationship building
Stakeholder collaboration
Case management software
Project management
Partnership building
Organisational skills
Multidisciplinary collaboration
Multi-agency care coordination
Education health and care plans

Full job description

Admissions Manager

Location: Much Hadham, Hertfordshire (On-site)
Hours: Full Time | Permanent
Salary: £29,338 - £32,793 per annum (pro rata)

This is an on-site role, with an expectation that the successful candidate will work from site a minimum of four days per week (working days to be agreed). Whilst core hours are generally Monday to Friday, 9:00am–5:00pm, occasional flexibility will be required to support assessment visits, family meetings, open events and other operational requirements outside of normal working hours.

Could you be the first person a family remembers for all the right reasons?

Every admission to St Elizabeth's represents far more than filling a vacancy. It marks the beginning of a life-changing journey for a child or young person with complex needs—and for the family placing their trust in us.

We're looking for an exceptional Admissions Manager to lead that journey.

This is an exciting opportunity to shape and deliver an outstanding admissions experience across one of the UK's leading specialist charities, supporting children and young people with epilepsy, autism, complex learning disabilities and associated health needs.

If you're organised, compassionate, commercially aware and passionate about delivering exceptional customer experiences, we'd love to hear from you.

About the Role

Reporting to the Head of Admissions and Strategic Partnerships, you'll be responsible for managing the complete admissions journey—from the first enquiry through to confirmed placement—ensuring every prospective learner and their family receives a professional, supportive and seamless experience.

Working closely with Local Authorities, commissioners and multidisciplinary professionals, you'll coordinate assessments, manage referrals, support placement decisions and help ensure children and young people access the right specialist provision at the right time.

You'll also play a key role in improving occupancy, developing admissions processes, analysing performance data and continually enhancing the applicant experience.

No two days are ever the same.

What You'll Be Doing

Managing the complete admissions journey from enquiry through to confirmed placement.
Coordinating multidisciplinary assessments and placement visits.
Building positive relationships with families, Local Authorities, commissioners and external agencies.
Working collaboratively with Education, Care, Health and Therapy teams.
Monitoring admissions pipelines, occupancy levels and referral activity.
Producing accurate reports and management information.
Identifying opportunities to improve admissions processes and customer experience.
Acting as a professional ambassador for St Elizabeth's throughout every stage of the admissions journey.

About You

We're looking for someone who has:

Experience managing admissions, referrals or a similar customer-focused service.
Experience within education, health or social care.
A sound understanding of SEND, EHCPs and statutory assessment processes.
Experience working with Local Authorities and commissioners.
Excellent organisational and project management skills.
Outstanding communication and relationship-building abilities.
Strong IT skills and confidence using CRM or case management systems.
The ability to prioritise competing demands and work under pressure.
A genuine passion for improving outcomes for children, young people and families.
Flexibility to occasionally work outside normal office hours to support assessments, family meetings, open events and operational requirements.

Why Join St Elizabeth's?

At St Elizabeth's you'll be joining one of the UK's leading charities supporting children and young people with complex disabilities and learning needs.

Every day brings the opportunity to make a genuine difference to the lives of the people we support and their families.

In return, we offer:

A meaningful career with real purpose.
Opportunities for professional development and career progression.
A supportive, collaborative and inclusive working environment.
Generous annual leave entitlement.
Pension scheme.
Health and wellbeing support.
Employee benefits and discount schemes.
Free on-site parking.
Beautiful 60-acre countryside campus.

Our Values

Everything we do is guided by our values:

Aspirational – We aim high.
Collaborative – We work together.
Joyful – We love what we do.
Compassionate – We care.

If these values resonate with you, we'd love to hear from you.

Ready to Make a Difference?

This is more than an admissions role—it's an opportunity to shape the futures of children and young people with complex needs by ensuring they access the right support at the right time.

If you're passionate about delivering an exceptional customer journey, thrive on building meaningful relationships and want to play a key role in a truly values-driven organisation, we'd love to hear from you.

Safeguarding & Inclusion

St Elizabeth's is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This role is subject to an Enhanced DBS check.

We are proud to be an Investors in People and Disability Confident employer and welcome applications from all backgrounds. If you require reasonable adjustments during the recruitment process, please let us know.

Apply today and help us transform lives through outstanding admissions.

#INDEDU

Job Types: Full-time, Permanent

Pay: Up to £32,793.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in widford, hrt

Admissions Manager

Branch Manager - Standalone Negotiator

Head Of Food Operations

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)

Part Time Embroidery & Print Production Operative

Head of Customer Success

Director of Operations

Head of Customer Experience

Head of Customer Excellence (FTC)

Senior Crew Optimisation Officer

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Head of Customer Operations

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Head of Customer Service Experience (18-months)

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Regional Head of Housing Services

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Depot Supervisor

Head of Customer Access & Transformation

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