It support manager Work, Jobs in Widford, Hrt (with Salaries)

IT Support Manager
Nebius —Harlow
- English
- Analysis skills
- Analytics
Quick apply
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
14d
Digital Service Desk Team Leader
East of England Ambulance Service Trust —Chelmsford
- £39,959 - £48,117 a year
- Full-time
- Continuous improvement
- Team management
- Travel
3d
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Product management
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Head of IT Service Desk
Arrow Global —London
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
Quick apply
10d
Technical Support Manager (Build Insight)
Build Insight Ltd —Welwyn Garden City
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
6d
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- Continuous improvement
- Team management
- Annual leave
- Life insurance
Quick apply
Service Desk Ops Manager
DXC Technology —London
- Continuous improvement
- Recruiting
- Training & development
7d
Lead M365 Adoption & Support Specialist
Birkbeck University of London —London
- £51,713 - £60,858 a year
- Full-time
- University
- SharePoint
- AI
- Annual leave
7d
Service Desk Manager
Redsquid Communications —London
- Full-time
- Continuous improvement
- Team management
- Contracts
Quick apply
SaaS Support Assistant Manager
EY —London
- Analysis skills
- Leadership
- Communication skills
7d
SAP Training Lead - Enterprise Resource Planning - Senior Manager
Pwc UK —London
- Full-time
- Hybrid work
- Business development
- Team management
- Budgeting
8d
Publisher Technical Account Manager (AdTech)
PubMatic —London
- £60,000 - £70,000 a year
- Hybrid work
- PMP
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Onsite Technical Lead
ABACUS —London
- Full-time
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
Technical Account Manager
Fortinet —London
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
9d
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Continuous improvement
- POS
- Organisational skills
Quick apply
Integration Support Manager
LoopMe —London
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
- Annual leave
Quick apply
Technical Account Manager, Enterprise Support, WWPS-UKGI
AWS EMEA SARL (UK Branch) —London
- Full-time
- AWS
- Leadership
Technical Lead
Advania UK —London
- £65,000 - £70,000 a year
- Hybrid work
- Azure
- Mentoring
- Phone etiquette
13d
IT Commercial Director (Senior Commercial Specialist) , HM Revenue & Customs (HMRC)
Government Commercial Function —London
- £137,000 - £186,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Contracts
8d

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IT Support Manager

Nebius
Harlow

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Job details

Qualifications

Technical troubleshooting
Technology infrastructure experience
Data centre experience
Stakeholder collaboration
IT team management
IT service management
English
Network infrastructure
Analysis skills
Computer hardware
IT support
Information technology team management
Analytics

Full job description

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.

You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.

Your responsibilities will include

Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.
Ensure high availability and reliability of GPU clusters and IT infrastructure
Act as the primary escalation point for complex hardware, network, and operational incidents
Monitor and drive SLA, KPI, and incident resolution performance across IT support services
Oversee proactive maintenance, troubleshooting, and problem management activities
Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements
Maintain and improve support processes, documentation, and team training materials
Manage IT asset lifecycle activities, relates to responsibility area, including RMAs

We Expect You to Have

3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.
Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.
Solid understanding of data center operations, server platforms, and enterprise networking principles.
Practical experience with IT service management processes (ITIL / ITSM).
Basic proficiency with Linux/Unix operating systems and command-line tools.
Proven ability to manage operational KPIs, incidents, and escalations.
Analytical skills
Proactive mindset, strong sense of ownership, and the ability to lead teams in high-pressure environments.
High proficiency in spoken and written English.

It will be an added bonus of you have:

Relevant certifications and trainings

Benefits & Perks:

Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams

What's it like to work at Nebius:

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.

Quick apply

Refine Your Search

it support manager jobs in widford, hrt

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IT Support Manager

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Integration Support Manager

Technical Account Manager, Enterprise Support, WWPS-UKGI

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IT Commercial Director (Senior Commercial Specialist) , HM Revenue & Customs (HMRC)

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