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Key Account Manager - Municipal Water

Sulzer -
Manchester

Apply Now

Job details

Full-time
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Energy and utilities experience
Account-based growth strategy development
Client engagement
Stakeholder liaison
Partnership building
Customer relationship management
Relationship management
Customer interaction
Account management
Growth strategy

Full job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

We’re looking for a high-impact Key Account Manager to take ownership of one of our most significant long-term utility partnerships – a major regional water provider serving millions of customers across the North West of England.

This is a commercially critical role where you will own the account strategy end-to-end—driving growth across capital projects (pump packages and related equipment) and aftermarket services, while shaping the future of a well-established, high-value relationship.

Your main responsibilities:

Own the P&L and growth strategy for a utility account, with clear accountability for revenue and margin performance
Drive the narrative with the customer—positioning us as a trusted, strategic partner across both capital investment and lifecycle services
Lead and coordinate a multi-disciplinary account team, ensuring alignment across sales, service, engineering and delivery
Build and deepen senior stakeholder relationships, influencing decision-making at operational and strategic levels
Develop and execute a long-term account development plan, aligned to the customer’s AMP cycles and investment priorities
Provide accurate forecasting, pipeline management and reporting
Act as the voice of the customer internally, ensuring continuous improvement and delivery excellence

What We’re Looking For

Whilst this is a remote role, we have a preference for candidates based in the North West of England. Regular customer visits and face-to-face engagement are essential to building relationships, providing effective support, and maintaining a strong presence across the region.
Proven experience in a Key Account Management or Strategic Account role within engineering, industrial or utilities environments
Strong commercial acumen with experience owning revenue targets and driving growth
Background in pumps, rotating equipment, or fluid handling systems is highly desirable. Alternatively, direct experience working closely with a UK -based water utility provider is a strong advantage
Demonstrated ability to build and manage high-value, long-term customer relationships
Experience leading or influencing cross-functional teams without direct line management
Confident communicator, capable of engaging at both technical and executive levels
Strategic mindset with the ability to translate customer needs into tangible commercial outcomes

What we offer you

A fully remote home based role with travel across regions.
A competitive basic salary
Annual personal bonus scheme based on company and personal performance
Private Medical Insurance
33 days annual leave.
Defined pension contributions.
Access to Medicash helping you cover everyday health costs like dental optical and physiotherapy plus a range of wellbeing perks.
Confidential support via Employee Assistance Programmes.
Access to discounts on shopping entertainment lifestyle plus opportunity to apply for Costco membership.
Discounted personal car leasing for you your family and friends.
Long Service Awards celebrating your commitment.
Continuous learning opportunities through Sulzer Learning Pathways.
As a Silver Award holder of the MoD Defence Employer Recognition Scheme, we welcome and support veterans, reservists and Cadet Adult Volunteers with policies for training, camps and deployment, plus a growing internal military network.

#LI-Remote

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Apply Now

Refine Your Search

deployment manager jobs in widnes, chs

Key Account Manager - Municipal Water

Production Manager

PFI Contract Delivery Manager

Clinical Services Manager

Premium Manager

Agile Delivery Manager

Maintenance Manager - Kitt Green

Direct Labour and Maintenance Manager

Floor Manager | Liverpool Experience Campus

Product Line Sales Manager - White Space

Senior Commercial Manager – Supply Chain

Head of Rental and Used Equipment

Production Manager

Senior Infrastructure Engineer - Projects

Programme Manager

TravelSafe Operations Officer

Cover Manager

Dean of Student Experience

Contract Manager & Project Support

Sales - Supervisor

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