handler Work, Jobs in widnes, chs (with Salaries)

Complaint Handler Debt & Civil Litigation
DCBL —Runcorn
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Case Handler
Pinnacle Group —Liverpool
- £27,842 a year
- Full-time
- Hybrid work
- Case management
- Annual leave
- Employee assistance programme
Quick apply
1d
Call Handler / Emergency Response Specialist (Mid-day Shift)
TaskUs —Manchester
- £32,000 a year
- Full-time
- Driving
- Communication skills
- Life insurance
- Referral programme
Quick apply
ICC Call Handler - Estuary Point, Liverpool
North West Ambulance Service NHS Trust —Liverpool
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
2d
Trainee Security Officer
Nine Arches Services —St Helens
- £12.71 - £17.25 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Quick apply
Security K9 Dog Handler
Marpol Security Limited —Manchester
- £16 an hour
- Overtime
- First Aid Certification
- In-person
- Communication skills
- Free parking
Quick apply
Third Party Motor Claim Handler
QDOS Assist —Wilmslow
- £24,000 - £27,000 a year
- Full-time
- Phone etiquette
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Complaints Handler
Teleperformance —Manchester
- From £26,442 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Employee discount
- Referral programme
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
ICC Call Handler - Middlebrook, Bolton
North West Ambulance Service NHS Trust —Bolton
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
2d
Call Handler / Emergency Response Specialist (Night Shift)
TaskUs —Manchester
- £32,000 a year
- Full-time
- Driving
- Communication skills
- Life insurance
- Referral programme
Quick apply
7d
Small Claims File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Heavy Plant Operator (scrap handling & processing) – Runtech Ltd
Runtech Ltd —Liverpool
- £15.75 an hour
- Overtime
- In-person
- Commercial driving
- Mechanical knowledge
Quick apply
1d
Claims Handler
Howden Group Holdings —Manchester
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
Motor Claims Handler
AXA —Bolton
- Up to £28,000 a year
- Negotiation
Claims Handler
Direct Line Group —Manchester
- Customer service
- Employee discount
Fast Track Quantum File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
ICC Call Handler - Parkway, Manchester
North West Ambulance Service NHS Trust —Manchester
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
2d
FNOL Claims Handler (Full-Time)
United Legal Assistance Limited —Southport
- £25,000 - £40,000 a year
- 8 hour shift
- English
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
1d
Parts Handler - 6 Months FTC
Royal Terberg Group —Warrington
- Up to £29,064 a year
- Overtime
- Employee assistance programme
- Employee discount
2d

I want to receive the latest job alerts for handler in widnes, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Complaint Handler Debt & Civil Litigation

DCBL -
Runcorn

Quick apply

Job details

Full-time
£26,000 - £29,000 a year

Benefits

Free parking
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Excel
GCSE
Complaint handling
Microsoft Office
Analysis skills
Financial services
Root cause analysis
Communication skills

Full job description

Complaint Handler – Debt Resolution & Civil Litigation

About the Role

We are looking for a proactive and detail‑focused Complaint Handler to join an award-winning, rapidly expanding organisation within the debt resolution and civil litigation environment. In this role, you will be responsible for managing and resolving complaints in a regulated setting, ensuring fair outcomes and maintaining our commitment to excellence, with a "whatever it takes" attitude.

You will play a key role in supporting our risk, compliance, and operational teams, using your strong communication and analytical skills to de‑escalate concerns, identify themes, and drive continual improvement. You will also contribute valuable insight through quality assurance audits of frontline staff.

Key Responsibilities

Managing the day-to-day de‑escalation of customer concerns and complaints through inbound and outbound telephone calls, emails and letters.
Providing clear written outcomes, including bespoke emails and letters, ensuring each complaint is concluded fairly and professionally.
Identifying and raising trends, themes, and emerging risks with key internal stakeholders.
Supporting complaint‑related projects and initiatives as needed.
Conducting quality assurance audits of frontline staff to identify learning opportunities and contribute to continuous improvement.
Providing timely and constructive feedback to support staff development.
Completing root cause analysis on complaints received to help inform process and service improvements.
Acting as a subject matter resource for complaint‑related queries across the business.
Assisting the Complaints Team Manager and Quality Assurance Manager with reporting and other ad hoc responsibilities.

Essential Skills & Experience

Proven experience handling customer complaints or queries by telephone and in writing within a regulated environment.
Ability to prioritise effectively, manage time well, and work to deadlines.
Excellent written English with GCSE Grade C/4 or above in English Language.
Confident use of Microsoft Office, particularly Excel and Word.

Desirable Experience

Previous experience working within a Complaint Department, ideally in the Consumer Credit, Financial Services or Legal industry.
Experience writing concise and professional reports for clients, regulators and internal stakeholders.
Experience conducting trend analysis to identify root causes and improvement opportunities.
Experience in civil litigation or within an SRA‑regulated firm.

Benefits you will receive:

Monday – Friday schedule (36.5 hours per week – no weekend or evening work)
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass
Free parking
Free tea and coffee facilities
Free monthly lunch

Quick apply

Refine Your Search

handler jobs in widnes, chs

Complaint Handler Debt & Civil Litigation

Case Handler

Call Handler / Emergency Response Specialist (Mid-day Shift)

ICC Call Handler - Estuary Point, Liverpool

Trainee Security Officer

Security K9 Dog Handler

Third Party Motor Claim Handler

Complaints Handler

Client Services Account Manager

ICC Call Handler - Middlebrook, Bolton

Call Handler / Emergency Response Specialist (Night Shift)

Small Claims File Handler

Heavy Plant Operator (scrap handling & processing) – Runtech Ltd

Claims Handler

Motor Claims Handler

Claims Handler

Fast Track Quantum File Handler

ICC Call Handler - Parkway, Manchester

FNOL Claims Handler (Full-Time)

Parts Handler - 6 Months FTC

I want to receive the latest job alerts for handler in widnes, chs

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected