Hardware engineer Work, Jobs in Widnes, Chs (with Salaries)

1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Azure
- Microsoft Outlook
- SharePoint
- Health & wellbeing programme
- Life insurance
Quick apply
13d
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Warrington
- Full-time
- Computer Science
- Up to 50% travel
- Java
11d
Technical Support Engineer
CNMBPOU Technologies —Southport
- £25,420.00 - £53,059.61 a year
- Part-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
23h
Graduate /Mid/ Senior Electronics Hardware/Firmware Design Engineer
Blue Chip Technology —Chester
- Up to £55,000 a year
- Full-time
- Laboratory experience
- Bachelor's degree
- Linux
Quick apply
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Hardware Engineer
Arm —Manchester
- £55,300 - £74,800 a year
- Hybrid work
- Machine learning
- Linux
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
11d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
8d
Development Engineer in Robotics and Automation
University of Salford —Salford
- Full-time
- Doctoral degree
- Engineering
- Master's degree
- Annual leave
Internal IT Technician
Datel —Warrington
- Windows
- Computer networking
- IT
4d
Junior Hardware Engineer
Unipart —Stockport
- £34,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
Apprentice Software Engineer
Unipart —Stockport
- £28,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Computer Science
Quick apply
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
Embedded Software Engineer
Chroma Engineering —Manchester
- £45,000 - £50,000 a year
- Full-time
- C++
- In-person
- Referral programme
Quick apply
5d
Principal Electronics Design Engineer
Zenovo —Chester
- Up to £85,000 a year
- Full-time
- Engineering
- C++
Quick apply

I want to receive the latest job alerts for hardware engineer in widnes, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Support Engineer

Hudson Hill Consulting
Runcorn

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Windows Server
ITIL Certification
Customer service
Windows
Microsoft Office
VoIP
IT support
Computer networking
IT
Communication skills
Active Directory
CompTIA A+

Full job description

Job Title: 1st Line Support Engineer

Location: Runcorn Office (WA7 1SS) or Ashton Office (WN4 8AA)
Job Type: Full Time
Reports To: Service Desk Manager

Job Summary:

The 1st Line Support Engineer is responsible for providing first-level technical support to end-users, diagnosing and resolving IT issues, and escalating more complex problems to 2nd or 3rd line support. This role serves as the first point of contact for users experiencing technical difficulties and requires strong communication, troubleshooting, and customer service skills.

Key Responsibilities:

Act as the first point of contact for all IT support queries via phone, email, or ticketing system.
Troubleshoot and resolve issues related to desktops, laptops, servers, networks, and business applications.
Troubleshoot hardware and software issues in a timely and professional manner.
Create and maintain accurate documentation of user issues and resolutions.
Assist with user account administration (password resets, account lockouts, etc.).
Escalate unresolved issues to the appropriate 2nd or 3rd line teams.
Monitor and manage tickets in the IT helpdesk system to ensure timely resolution.
Follow ITIL-based procedures for incident and request handling.
Maintain a high level of customer service and user satisfaction.

Requirements:

Proven experience in a similar IT support or helpdesk role.
Good understanding of Windows OS, Microsoft Office, and basic networking principles.
Familiarity with Active Directory, Office 365, and ticketing handling systems.
Excellent communication and interpersonal skills.
Ability to work independently and under pressure.
Desire to learn, and grow technical skillset
Strong problem-solving skills and attention to detail.
IT certifications (e.g., CompTIA A+, ITIL Foundation) are desirable but not essential.

Desirable Skills:

Basic troubleshooting of Windows server operating systems.
Basic troubleshooting of VOIP solutions.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hardware engineer jobs in widnes, chs

1st Line Support Engineer

IT Support Analyst (On Site)

2nd Line Support Engineer

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Technical Support Engineer

Graduate /Mid/ Senior Electronics Hardware/Firmware Design Engineer

IT Support Engineer