Crm specialist Work, Jobs in Wigan, Gtm (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Head of CRM & Loyalty
Specialist Holidays Group —Chester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Senior CRM Executive
Specialist Holidays Group —Chester
- Full-time
- Sales
- Project management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Mobile Health & Performance Specialist (Driving Role)
Myometrix Ltd (Telomyx) —Frodsham
- £30,000 a year
- Weekend availability
- First Aid Certification
- IT
- In-person
- Free parking
- Annual leave
Quick apply
General Manager
Crowdguard —Wigan
- £39,000 - £45,000 a year
- Full-time
- Sales
- English
- Business development
Quick apply
3d
CRM Functional Lead
mydentist —Radcliffe
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Data Analyst
Autotrader —Manchester
- £35,000 - £60,000 a year
- SQL
- Care plans
- Python
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
3d
Commercial Partner
Enasni Connections —Liverpool
- £45,000 - £56,250 a year
- Remote
- CRM software
- Sales
- English
- Profit sharing
- Work from home
Quick apply
9d
Stakeholder and Communications Officer
COLAS ROADS UK —Chester
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Contracts
- Annual leave
- Employee discount
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Sales Enablement Specialist
PortSwigger —Knutsford
- Sales
- Salesforce
- Analysis skills
Quick apply
11d
Customer Service Specialist
EMR UK —Warrington
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
3d
Growth and Transformation Co-ordinator
Datel —Warrington
- Remote
- Sales
- Marketing
- Presentation skills
Marketing Automation & Operations Specialist
Ripjar —Manchester
- £45,000 - £55,000 a year
- Full-time
- Remote
- SQL
- Travel
- APIs
- Annual leave
- Employee assistance programme
Quick apply
Key Account Manager
ASSYSTEM —Bolton
- Full-time
- Hybrid work
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Quick apply
Senior Data Analyst
Autotrader —Manchester
- £50,000 - £70,000 a year
- SQL
- Mentoring
- Care plans
Public Liaison Officer
Kier Group —Salford
- £32,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Flexible schedule
Senior Specialist, Ops Transformation Support
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Communication skills
Development and Skills Coordinator
Emmaus Bolton —Bolton
- £26,500 - £28,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
11d

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

crm specialist jobs in wigan, gtm

Head of Customer Experience

Head of CRM & Loyalty

Senior CRM Executive

Mobile Health & Performance Specialist (Driving Role)

General Manager

CRM Functional Lead

Data Analyst

Customer Service Specialist

Commercial Partner

Stakeholder and Communications Officer

Customer Support Specialist

Sales Enablement Specialist

Customer Service Specialist

Growth and Transformation Co-ordinator

Marketing Automation & Operations Specialist

Key Account Manager

Senior Data Analyst

Public Liaison Officer

Senior Specialist, Ops Transformation Support

Development and Skills Coordinator

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