Audio visual engineer Work, Jobs in Wigston Magna, Lec (with Salaries)

Support Engineer - Corby
RM Education Limited —Desborough
- Maintenance
- IT
- School
3d
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
The successful candidate will act as a primary technical responder, handling day-to-day incidents and service requests while ensuring timely resolution or…
Quick apply
IT Infrastructure Engineer
Milton-Keynes-Council —Milton Keynes
Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
£37,280 - £41,771 a year
1d

I want to receive the latest job alerts for audio visual engineer in wigston magna, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

audio visual engineer jobs near wigston magna, lec

Support Engineer jobs in Antony

Support Engineer jobs in Bridgend

Support Engineer jobs in Croydon Cr9

Support Engineer jobs in Liverpool

It Support jobs in Northamptonshire

Civil Engineer jobs in Birmingham

Service Desk Engineer jobs in Nottingham

Retail Customer Service jobs in London

Service Desk Engineer jobs in Manchester

Service Desk Engineer jobs in Barnsley

Library Service jobs in Norfolk

Support Engineer - Corby

RM Education Limited -
Desborough

Apply Now

Job details

Permanent
3 days ago

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Based onsite in a school, you will be providing technical and customer support.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

audio visual engineer jobs in wigston magna, lec

Support Engineer - Corby

Digital Service Desk Engineer

More jobs to discover

I want to receive the latest job alerts for audio visual engineer in wigston magna, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected