Service desk Work, Jobs in Wigton, Cma (with Salaries)

IT Apprentice
Innovia Films —Wigton
- £19,330.64 a year
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Technical Support Advisor
Grain —Carlisle
- £25,051 a year
- Full-time
- Customer service
- Windows
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
IT Technician
Caterite Food and Wineservice Ltd —Cockermouth
- Full-time
- Customer service
- Travel
- IT
- Free parking
- Employee discount
Quick apply
7d
Receptionist/Administration Assistant
Maryport Harbour and Marina Limited —Maryport
- £12.71 - £14.31 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
8d
Receptionist - Cumbria
HM Prison & Probation Service —Workington
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
6d
Summer Receptionist/Administration Assistant
Maryport Harbour and Marina Limited —Maryport
- From £12.71 an hour
- Temporary
- Administrative experience
- Organisational skills
- Typing
- Free parking
Quick apply
8d

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IT Apprentice

Innovia Films -
Wigton

Quick apply

Job details

Full-time | Apprenticeship
£19,330.64 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Canteen
Discounted gym membership
Employee discount
Sick pay
On-site parking

Qualifications

Technical support
IT support
Project management software
NVQ
Communication skills
A Level

Full job description

An exciting opportunity has arisen to join the IT Department as a full-time IT Apprentice, at Innovia Films, Wigton.

Innovia Films are a leading global manufacturer of Biaxially Oriented Polypropylene (BOPP) films, supplying highly differentiated speciality products into the packaging, labels, tobacco overwrap and securities markets.

What is this role?

We are looking for an IT Apprentice to join our team. Reporting to the IT Manager, you will offer support and technical assistance to internal stakeholders who are using software, hardware, telephony or other computer systems, in addition to troubleshooting problems through diagnostic tests

The responsibilities of the role will include:

· Respond to requests for technical assistance in person, via phone, chat or email

Diagnose and resolve technical hardware and software issues
Provision deploy and maintain relevant hardware/software
Follow standard IT procedures
Research questions using available information resources
Utilise Service Desk and Project Management software
Document systems and processes
Establish good working relationship with customers and other professionals
Take part in relevant project tasks within the department
Identify and purchase small items
Interaction with external IT partners in delivering solutions
Supporting global Innovia user base
Monitoring helpdesk ticketing system

What skills will you need?

The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to learn quickly. They will be approachable, team-oriented, and self-motivated, with a positive and proactive attitude. They must be able to manage their workload, stay calm under pressure, and adapt to changing priorities, while showing enthusiasm for learning and development.

They should be educated to A Level or NVQ level (or similar) and have a good basic knowledge to build from. This will help pick things up quickly, follow processes, and keep developing their skills as you go.

What are we offering in return?

The salary for this role will be £19,330.64.

Additionally, you will be given 25 days holiday (plus 8 statutory bank holidays) per year

We offer a great salary sacrifice pension where the company will match up to 9% of your contribution; income protection and a death in service benefit of four times your salary.

A Health Care Cash Plan by Healthshield is provided to cover yourself and all dependent children up to the age of 21 (24 if in full time education). This can be upgraded as desired. In addition to this, Healthshield Perks is an employee discount platform that offers a large number of discounts on hundreds of high street and online retailers.

Other benefits offered include:

Discounted local gym membership
Company Sick Pay
A Level 3 IT qualification

Interviews are to be held on Monday 13th July 2026. Candidates must ensure they are available on these dates.

We would love to hear from you if you think you will fit into our Innovia Films team and can help us achieve our ambitions so please can you apply directly to indeed.com before the closing date of Tuesday 30th June 2026.

Pay: £19,330.64 per year

Benefits:

Canteen
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

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service desk jobs in wigton, cma

IT Apprentice

Technical Support Advisor

IT Technician

Receptionist/Administration Assistant

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Summer Receptionist/Administration Assistant

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