Communications associate Work, Jobs in Wilford, Ntt (with Salaries)

Customer Service Associate
Hillarys —Carlton
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
9d
Customer Service Associate
UPS —Nottingham
- £24,784 a year
- 8 hour shift
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Junior Growth Associate (Marketing)
Beauhurst —Nottingham
- £25,000 - £28,000 a year
- Sales
- APIs
- AI
Clinical Research Associate
IQVIA —Nottingham
- Full-time
- No degree
- Travel
Associate Business Analyst
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Legal & Governance Graduate
Maber Associates Limited —Nottingham
- £27,610 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
Research Associate in Bio-Digital Intelligent Systems
Loughborough University —Loughborough
- £35,608 - £41,064 a year
- Part-time
- Hybrid work
- CAD
- Laboratory experience
- University
6d
Key Holder Sales Associate
L'Occitane en Provence - UK & Ireland —Nottingham
- £13.50 an hour
- Hybrid work
Quick apply
3d
Quality Assurance Process Manager (Associate)
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Assistant Lecturer (with Mentorship)
UK MANAGEMENT COLLEGE —Derby
- £30,000 - £35,000 a year
- Monday to Friday
- English
- Education
- No degree
Quick apply
Medical Records Supervisor
Sherwood Forest Hospitals NHS Foundation Trust —Newark-on-Trent
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- Communication skills
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
6d
Private Client - Associate
Buckles Solicitors LLP —Nottingham
- Hybrid work
- Microsoft Office
- Business development
- Travel
- Annual leave
Data Analyst - Sustainability
SC Johnson Professional —Denby
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Free parking
- Annual leave
5d
Private Client - Associate
Buckles Solicitors —Nottingham
- Hybrid work
- Microsoft Office
- Business development
- Travel
- Annual leave
Clinical Research Associate
Heath Lane Surgery —Leicester
- £27,000.00 - £27,375.07 a year
- Part-time
- Patient care
- Organisational skills
- In-person
- Free parking
Quick apply
12d
Economic Growth Apprentice
Newark and Sherwood District Council —Newark-on-Trent
- £15,434.29 a year
- Full-time
- Hybrid work
- English
- Free parking
- Annual leave
4d
Graduate HR Partner
Amazon UK Services Ltd. —Coalville
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
6d

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Customer Service Associate

Hillarys -
Carlton

Quick apply

Job details

Full-time
9 days ago

Benefits

Free parking
Employee discount

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
SAP
GCSE
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

We are looking for enthusiastic and customer-focused individuals to join our dynamic Contact Centre team as Business Generation Associates. In this fast-paced role, you will be the first point of contact for both new and existing customers, handling a variety of queries and appointment requests through multiple communication channels. You will play a key role in scheduling appointments, providing excellent service, and supporting our advisors by ensuring their schedules are efficiently coordinated.

Key Responsibilities:

Act as the first point of contact for new and existing customers via telephone, email, and online requests.
Handle both inbound and outbound calls in a professional, timely, and efficient manner.
Coordinate and schedule appointments between customers and field advisors, ensuring accuracy and availability alignment.
Respond to cancellations and rescheduling requests, ensuring excellent service continuity.
Use effective questioning to understand customer requirements and match them with appropriate services.
Ensure all interactions comply with company quality standards and General Data Protection Regulations (GDPR).
Maintain accurate records of customer interactions and appointments using internal systems.
Meet individual and team-based Key Performance Indicators (KPIs).
Support customer engagement by promoting services, products, and current promotions where appropriate.
Follow company procedures for handling escalated issues, complaints, cancellations, and rebooking.
Outbound call customers as required to confirm or reschedule appointments.
Collaborate with internal teams to ensure seamless customer service delivery.
Attend regular training and development sessions to enhance knowledge and performance.

What we are looking for:

Excellent telephone manner with strong communication skills.
Minimum of GCSE (or equivalent) level education.
Ability to work independently with minimal supervision.
Strong time management and organisational skills; able to prioritise workload and meet deadlines.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Previous experience in a customer service or contact centre environment (desirable but not essential).
Experience with SAP or CRM systems (desirable but not essential).
Willingness to attend training sessions and actively participate in ongoing development.
Ability to respond positively to performance feedback and appraisals.

What We Offer:

Permanent, full-time role in a supportive and engaging team environment.
Flexible working shifts between 9am and 7pm, across weekdays and weekends.
Comprehensive training and development opportunities.
Opportunity to work in a fast-paced, customer-focused setting with clear progression path

You can look forward to joining a lively and friendly team with a fun but fast-paced working environment, where you can have a bright career, and enjoy a fantastic range of benefits. These include free car parking, a health care and lifestyle benefits package, and generous staff discount.

We understand that there is no ‘one size fits all’ approach, and with this in mind, we are dedicated to providing an inclusive workplace where every colleague feels valued and comfortable to be their true self. If you require any reasonable adjustments throughout the recruitment process, please do let us know and we will be happy to accommodate

Everyone who applies will receive a response.

Quick apply

Refine Your Search

communications associate jobs in wilford, ntt

Customer Service Associate

Customer Service Associate

Junior Growth Associate (Marketing)

Clinical Research Associate

Associate Business Analyst

QA Insights Specialist - Principal Coordinator

Senior Complaints Insight Specialist

Legal & Governance Graduate

Research Associate in Bio-Digital Intelligent Systems

Key Holder Sales Associate

Quality Assurance Process Manager (Associate)

Assistant Lecturer (with Mentorship)

Medical Records Supervisor

Sales Assistant | Customer Service Advisor | Immediate Start

Private Client - Associate

Data Analyst - Sustainability

Private Client - Associate

Clinical Research Associate

Economic Growth Apprentice

Graduate HR Partner

I want to receive the latest job alerts for communications associate in wilford, ntt

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