Service desk engineer Work, Jobs in Wilford, Ntt (with Salaries)

IT Support Technician
IT2 Limited —Nottingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
3h
Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Operations Assistant
Countrywide Grass Machinery —West Hallam
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Accounting
- Organisational skills
- Free parking
- Employee discount
Quick apply
Systems Engineer
Thrive —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
12d
IT Service Desk Engineer Apprentice
QA Apprenticeships —Mansfield
- £19,000 a year
- Full-time
- No experience needed
- Windows
- IT
- Free parking
- Annual leave
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
7d
Systems Engineer
Abacode —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Sales
- Maintenance
- Driving
- Employee assistance programme
- Gym membership
Senior Software Engineer, Core Experiences - Nottingham, United Kingdom
Speechify —Nottingham
- Remote
- Java
- APIs
6d
Ergonomic Assessor & Installation Engineer
Remtek Systems Ltd —Nottingham
- £30,000 a year
- Overtime
- Customer service
- Maintenance
- Plumbing
- Annual leave
- Flexible schedule
Quick apply
Geo-Environmental Consultant
BWB Consulting —Nottingham
- Hybrid work
- Master's degree
- IT
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Consultant Aquatic Ecologist
AECOM —Nottingham
- Full-time
- Hybrid work
- Master's degree
Geo-Environmental Supervisor / Engineer
Kiwa —Derby
- £37,000 - £40,000 a year
- Full-time
- Engineering
- Supervising experience
- Travel
- Annual leave
- Employee assistance programme
14d
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
8d
Consultant Ecologist
AECOM —Nottingham
- Full-time
- Hybrid work
14d
Geo Environmental Engineer
Tetra Tech —Derby
- Hybrid work
- Engineering
- Analysis skills
- Travel
JUNE - 1st Line IT Support Engineer & Retail IT Technician
BubbleIT Solutions Limited —Beeston
- £26,000 - £28,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Sales
- Free parking
Quick apply
2d

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IT Support Technician

IT2 Limited -
Nottingham

Quick apply

Job details

Permanent | Full-time
£26,000 - £29,000 a year
3 hours ago

Benefits

Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

TCP
Driving Licence
Azure
Customer service
Disaster recovery
Windows
Microsoft Office
DHCP
Driving
CompTIA Network+
IT support
DNS
SharePoint
TCP/IP
Cybersecurity
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

IT Support Technician

Location

Eastwood, Nottingham / Hybrid Working

Salary

TBC

About Us

We are a growing Managed Service Provider (MSP) delivering IT support, cloud solutions, cybersecurity, and managed services to a diverse range of businesses across the UK. We pride ourselves on providing exceptional customer service and building long-term relationships with our clients.

Due to continued growth, we are looking for an enthusiastic and customer-focused IT Support Technician to join our technical team.

The Role

As an IT Support Technician, you will provide remote and onsite technical support to our clients, resolving a wide range of IT issues while delivering excellent customer service. You will work closely with other technicians and seniors to support and maintain client environments across Microsoft 365, Windows, networking, cloud services, and security solutions.

This role is ideal for someone with at least 1-3 years of experience in an IT support position, preferably within an MSP environment.

Key Responsibilities

Provide 1st and 2nd line technical support to clients via phone, email, and remote support tools.
Troubleshoot and resolve hardware, software, networking, and user-related issues.
Support Microsoft 365 environments including Exchange Online, SharePoint, Teams, and Entra ID (Azure AD).
Manage user accounts, permissions, and security policies.
Monitor and maintain client systems using Remote Monitoring & Management (RMM) tools.
Escalate complex issues to senior engineers where required.
Document support tickets, solutions, and technical procedures accurately.
Assist with IT projects, migrations, and new client onboarding.
Maintain excellent communication with clients throughout the support process.

Essential Skills & Experience

Minimum 1-3 years' experience in an IT Support Technician, Service Desk Analyst, or similar role.
Strong knowledge of Windows 10/11 and Microsoft Office applications.
Experience supporting Microsoft 365 environments.
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Wi-Fi).
Experience with Active Directory and user administration.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills.
Full UK driving license

Desirable Skills & Experience

Previous experience working within a Managed Service Provider (MSP).
Experience using MSP tools, including:
RMM
Document and password management
PSA
Security Tools
M365 Protection and Backup
Knowledge of Microsoft Azure and Entra ID.
Experience with cybersecurity solutions such as EDR, MDR, email security, and vulnerability management.
Familiarity with backup and disaster recovery solutions.
Relevant IT certifications such as:
Microsoft Fundamentals
CompTIA A+
CompTIA Network+

Personal Attributes

Passionate about technology and continuous learning.
Positive, proactive, and professional attitude.
Strong attention to detail.
Ability to prioritise and manage multiple tasks effectively.
Team player with a willingness to support colleagues and clients alike.

What We Offer

Competitive salary based on experience.
Ongoing training and certification opportunities.
Exposure to a wide range of technologies and projects.
Company pension scheme.
Holiday entitlement plus bank holidays.
Friendly and supportive team environment.
Vitality Health Cover

If you're looking to develop your career within a fast-paced MSP and enjoy helping businesses get the most from their technology, we'd love to hear from you.

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance
Work from home

Work Location: Hybrid remote in Nottingham NG16 3RY

Quick apply

Refine Your Search

service desk engineer jobs in wilford, ntt

IT Support Technician

Senior Service Desk Engineer

Operations Assistant

Systems Engineer

Microsoft Dynamics 365 Support Engineer (Business Central)

IT Service Desk Engineer Apprentice

Digital Service Desk Engineer

Service Desk Analyst

Systems Engineer

Doors engineer, Technical support

Senior Software Engineer, Core Experiences - Nottingham, United Kingdom

Ergonomic Assessor & Installation Engineer

Geo-Environmental Consultant

IT Operations Support Analyst

Consultant Aquatic Ecologist

Geo-Environmental Supervisor / Engineer

Customer Care Champion - Dispatcher

Consultant Ecologist

Geo Environmental Engineer

JUNE - 1st Line IT Support Engineer & Retail IT Technician

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