Customer insights analyst Work, Jobs in Willen, Bkm (with Salaries)

Business Data Analyst
Personal Group —Milton Keynes
- £50,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Data Analyst
Billing Finance Ltd. —Northampton
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Free parking
- Employee assistance programme
Quick apply
11d
Business Information & Reporting Analyst
Network Rail —Milton Keynes
- £35,582 - £43,400 a year
- Full-time
- Analysis skills
- Computer networking
- SharePoint
5d
Data Analyst
Billing Finance —Northampton
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Excel
- SQL
- Employee assistance programme
11d
Senior Business Analyst
Personal Group —Milton Keynes
- £65,000 a year
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
Credit Risk Analyst
Billing Finance Ltd. —Northampton
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Free parking
- Employee assistance programme
Quick apply
11d
Support Analyst
CEVALogistics —Kettering
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
Finance Analyst
Dominos —Milton Keynes
- Full-time
- ERP systems
- Microsoft Office
- Analysis skills
11d
Risk Intelligence Analyst
Securitas UK —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
- English
- Microsoft Office
- Analysis skills
- Employee discount
Quick apply
Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Communication skills
Data Analytics Manager
Billing Finance —Northampton
- £60,000 - £70,000 a year
- Hybrid work
- SQL
- Employee assistance programme
Protective Intelligence Team Lead
Securitas UK —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
13d
Senior BI Analyst
Lifeplus Europe Ltd —St. Neots
- Monday to Friday
- Hybrid work
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
10d
Business Intelligence Manager
North Northamptonshire Council —Kettering
- £59,077 - £62,879 a year
- Leadership
- Employee assistance programme
Data Analyst
Huel —Tring
- Hybrid work
- SQL
- Annual leave
- Work from home
6d
Credit Risk Analyst
Billing Finance —Northampton
- £35,000 - £45,000 a year
- Hybrid work
- SQL
- Communication skills
- Python
- Employee assistance programme
11d
Operational Support Analyst – Baggage Operations
easyJet —Luton Airport
- Full-time
- Hybrid work
- Employee discount
1d
BI Analyst
HeadFirst B.V. —Luton
- Full-time
- Hybrid work
- SQL
- Communication skills
- Time management
Quick apply
4d
Credit Risk Analyst
Arkle Finance —Wellingborough
- £38,000 - £42,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Communication skills
Quick apply

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customer insights analyst jobs near willen, bkm

Business Data Analyst

Personal Group -
Milton Keynes

Quick apply

Job details

Permanent
£50,000 a year

Benefits

Free or subsidised travel
Private medical insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Predictive analytics
Data visualisation
Communication skills

Full job description

Job Title: Business Data Analyst

Location: Milton Keynes - Hybrid

Salary: £50,000 depending on experience

Contract Type: Permanent

We are looking for a commercially minded and experienced Business Data Analyst to establish and lead data analysis capabilities across our Insurance and SME Benefits product areas.

As the first analyst dedicated to this space, this is a unique opportunity for a self-starter who thrives on building processes, creating structure, and shaping how data is used within a business. You will take ownership of the entire data lifecycle, from extracting, cleansing, and analysing complex datasets through to developing predictive models, generating actionable insights, and presenting findings to stakeholders and clients.

Working closely with teams across the organisation, you will transform historical and current performance data into meaningful recommendations that drive smarter decision-making, improve product performance, enhance operational efficiency, and support customer-focused outcomes. This is a true 360-degree data role, requiring someone with proven experience in delivering end-to-end data solutions and the confidence to work autonomously while influencing business strategy through data-driven insights.

Key Responsibilities

Analyse historic performance data across insurance and benefits products to identify trends, patterns, and opportunities for improvement
Develop and maintain regular reporting and dashboards to track product performance, customer outcomes, and operational metrics
Translate complex data into clear insights and recommendations for stakeholders at all levels
Partner with internal teams to understand data requirements and deliver actionable analysis
Identify opportunities to enhance product performance, customer value, and operational efficiency through data-driven insights
Support the development and ongoing management of KPIs and performance frameworks
Ensure data accuracy, consistency, and reliability across all reporting outputs
Investigate anomalies, emerging trends, and performance issues, identifying potential root causes
Contribute to building scalable reporting and analytical processes as the first analyst in this area
Establish best practices for data analysis, reporting standards, and documentation
Collaborate with stakeholders to improve data quality and accessibility
Present findings in a clear, engaging, and accessible way to support decision-making

Skills, Knowledge & Experience

Advanced Excel skills, including:
- Lookups (e.g. VLOOKUP/XLOOKUP)
- Logical and statistical formulas
- Pivot tables and data modelling
- Charts, dashboards, and data visualisation
- Data validation and conditional formatting
Proficiency in handling and analysing large datasets
Strong experience delivering work to agreed deadlines and objectives
Confident using Microsoft Word and PowerPoint to present insights
Strong communication and stakeholder management skills
Ability to manage multiple priorities in a fast-paced environment
A collaborative approach with the ability to influence and gain buy-in
Predictive modelling

Personal Attributes

Strong relationship-building skills with the confidence to challenge constructively
Resilient and able to perform under pressure
Excellent written and verbal communication skills, adaptable to different audiences
High levels of integrity and personal accountability
A customer-centric mindset with a genuine desire to improve outcomes
Proactive, curious, and driven by continuous improvement
Agile and solutions-focused, with the ability to respond quickly to changing priorities

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

So, what’s in it for you?

Minimum of 25 day holiday rising with service and option to purchase more
Private medical insurance and practical health plan
Free travel insurance
Enhance maternity and paternity leave
Online GP

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page - https://personalgroup.teamtailor.com/

Do you live our values?

Passion

Bringing energy and enthusiasm to your work every day. We value people who are motivated, engaged, and excited to make a difference.

Pace

We move with purpose, staying focused and efficient to get things done while maintaining high standards. We value action and smart decision-making to drive progress.

Professionalism

It’s not just about what we do, but how we do it. We approach every task with integrity, respect, and a commitment to delivering our best work.

Diversity & Inclusion

Personal Group is proud to be an inclusive employer. We welcome applications from people of all backgrounds and experiences.

If you require any adjustments during the application or recruitment process, please contact our Recruitment Team, we’re here to support you.

About us

At Personal Group, we are a leading UK provider of employee benefits and health insurance. Since the 1980s, we have been on a mission to revolutionise insurance and employee benefits, and while our business has evolved over the past four decades, our commitment to supporting people and businesses has remained constant.

Today, we are focused on improving employee health, wellbeing and engagement, working towards our vision of being “the champion of affordable benefits, keeping businesses and their employees happy, healthy and protected.” Our culture is shaped by our core values of Pace, Passion and Professionalism, which guide how we work together, support our customers and deliver when it matters most.

Could You Be Our Next Great Hire?

Quick apply

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customer insights analyst jobs in willen, bkm

Business Data Analyst

Data Analyst

Business Information & Reporting Analyst

Data Analyst

Senior Business Analyst

Second Line Technical Support Analyst

Credit Risk Analyst

Support Analyst

Finance Analyst

Risk Intelligence Analyst

Business Analyst

Data Analytics Manager

Protective Intelligence Team Lead

Senior BI Analyst

Business Intelligence Manager

Data Analyst

Credit Risk Analyst

Operational Support Analyst – Baggage Operations

BI Analyst

Credit Risk Analyst

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Job Title: Business Data Analyst

Location: Milton Keynes - Hybrid

Salary: £50,000 depending on experience

Contract Type: Permanent

Key Responsibilities

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Personal Attributes

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