infrastructure engineer Work, Jobs in willen, bkm (with Salaries)

Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
5d
Senior Infrastructure Engineer
Sopra Steria —Stevenage
- Up to £54,000 a year
- Hybrid work
- Annual leave
3d
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
4d
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
Cyber Security Analyst - Network Security
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Organisational skills
- IT
4d
Third Line Support Engineer
Kinetic Software —Milton Keynes
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Software Engineer III
RLDatix —Milton Keynes
- Azure
- APIs
- Employee assistance programme
Desktop Support Engineer - Luton Airport
ESP Global Services Limited —Luton
- Monday to Friday
- Windows
- Microsoft Office
- Computer networking
Quick apply
DevOps Engineer
ASSA ABLOY —Olney
- Remote
- Azure
- AWS
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
IT Support Technician
Amazon UK Services Ltd. —Daventry
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Systems Engineer II – Infrastructure - Servers
Booker Group —Wellingborough
- Azure
- Linux
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Software Engineer
MBDA —Stevenage
- Up to £66,000 a year
- Overtime
- Hybrid work
- SQL
- C++
- Mentoring
- Free parking
Lifing System Developer
Red Bull Technology Group —Milton Keynes
- Full-time
- Azure
- SQL
- Analysis skills
10d
Data Center Network Technician
Amazon Data Services UK Limited —Hemel Hempstead
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
Systems Engineer II – Infrastructure - Backup and Storage
Booker Group —Wellingborough
- Azure
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Lead Platform Engineer
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Leadership
- Communication skills
Cyber Platforms Senior Engineer
Connells Group —Milton Keynes
- Full-time
- Microsoft Access
Quick apply
9d

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infrastructure engineer jobs near willen, bkm

Service Desk Engineer

Advania -
Milton Keynes

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Job details

£26,000 - £28,000 a year
5 days ago

Qualifications

Microsoft Powerpoint
Azure
Microsoft Outlook
Microsoft Office
Contracts
Communication skills

Full job description

Service Desk Engineer
Position Overview
The Service Desk Engineer will provide technical software, hardware, and network problem resolution to clients. This role involves performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. The engineer will also provide technical solutions in a user-friendly, professional manner, facilitate one-to-one end-user training as required, and ensure site technical documentation is maintained.

Salary & Benefits

The budgeted salary for this role is between £26,000 - £28,000 a year, depending on experience.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

Answer inbound calls within an agreed answer time.
Log all customer issues, queries, and requests into the ticket management system.
Provide Level Technical Support, diagnosing customer issues and providing a high level of first-time fix.
Manage and work to internal and customer SLA’s, escalating any concerns.
Create and maintain customer-specific infrastructure documentation.
Ensure end-to-end ownership of problem resolution.
Manage client expectations through clear communications.
Take responsibility for own continual professional development, ensuring up-to-date industry and technical knowledge.
Undertake all other reasonable requests.

Qualifications & Experience

Prior professional experience as a Service Desk Engineer supporting SMEs.
Experience of working in a customer-facing role.
Familiarity with working to SLA’s to meet both customer and contract requirements.
Experience in Office 365 and Office Applications (Outlook, Excel, Word, PowerPoint) – basic troubleshooting.
Knowledge of Windows client – basic troubleshooting.
Understanding of Android – Basic troubleshooting.
Ability to support multi-site clients.
Strong communication skills, both verbally and in writing, to both technical and non-technical audiences.
A methodical approach suitable for resolving client requirements.
Capacity to manage changing workload and priorities, working both within a team and independently.
Skills in installation, removal, and troubleshooting of third-party software.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

Refine Your Search

infrastructure engineer jobs in willen, bkm

Service Desk Engineer

Senior Infrastructure Engineer

IT Support Engineer – 1st Line (Managed Service Provider)

Infrastructure Support Engineer

Cyber Security Analyst - Network Security

Third Line Support Engineer

Software Engineer III

Desktop Support Engineer - Luton Airport

DevOps Engineer

Technical Support Center Engineer

IT Support Technician

Systems Engineer II – Infrastructure - Servers

Software Engineer

Lifing System Developer

Data Center Network Technician

IT Support Contract

Systems Engineer II – Infrastructure - Backup and Storage

1st / 2nd Line Support Engineer

Lead Platform Engineer

Cyber Platforms Senior Engineer

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