Senior event manager Work, Jobs in Willen, Bkm (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
6d
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Head of Logistics - Events
Absolute Taste —Bicester
- Full-time
- Hospitality
- Microsoft Excel
- Contracts
Quick apply
12d
Marketing Manager
FIXRA —Hemel Hempstead
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- No experience needed
- Marketing
- Free parking
- Flexitime
Quick apply
14d
Senior Risk Manager
Connells Group —Milton Keynes
- Analysis skills
- Communication skills
Quick apply
5d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Organisational Development Consultant
Northampton General Hospital NHS Trust —Northampton
- £57,528 - £64,750 a year
- Part-time
- Hospital
- Organisational skills
11d
Senior Application Support Consultant
Symology Ltd —Dunstable
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Free parking
- Profit sharing
Quick apply
7d
Junior Project Manager
M & J Group (Construction & Roofing) Ltd —Bedford
- £32,000 - £35,000 a year
- Full-time
- Project management
- IT
- In-person
Quick apply
Undergraduate Project Manager (12 month student placement)
Niftylift Ltd —Milton Keynes
- £500 a year
- Full-time
- Engineering
- Microsoft Office
- Project management
- Free parking
- Employee discount
Quick apply
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Technical Support Manager
Portman Finance Group —Northampton
- Microsoft Access
- Azure
- Salesforce
- Annual leave
Quick apply
Recruiter
Booker Group —Wellingborough
- Employee assistance programme
- Employee discount
Quick apply
6d
Senior Business Development Manager
GXO Logistics —Milton Keynes
- Up to £70,000 a year
- Full-time
- Sales
- Travel
- Warehouse experience
- Annual leave
4d
Senior Systems Manager - Data
Silverstone —Silverstone
- Full-time
- Azure
- SQL
- AWS
Quick apply
4d
Private Client Manager
Value Retail —Bicester
- Full-time
- Hospitality
- Organisational skills
- Communication skills
4d
Project Manager
Coesia —Milton Keynes
- Hybrid work
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
Client Service Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Accounting
- Annual leave
- Employee assistance programme
Quick apply
6d
Senior Product Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Product management
- Agile
- Leadership
- Employee discount
Quick apply
5d
Senior Programme Manager - Defence
Lockheed Martin Corporation —Ampthill
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount

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senior event manager jobs near willen, bkm

Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
6 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

senior event manager jobs in willen, bkm

Service Delivery Manager

Ticketing Manager

Head of Logistics - Events

Marketing Manager

Senior Risk Manager

Key Account Director

Organisational Development Consultant

Senior Application Support Consultant

Junior Project Manager

Undergraduate Project Manager (12 month student placement)

Sr Client Success Manager

Technical Support Manager

Recruiter

Senior Business Development Manager

Senior Systems Manager - Data

Private Client Manager

Project Manager

Client Service Manager

Senior Product Manager

Senior Programme Manager - Defence

I want to receive the latest job alerts for senior event manager in willen, bkm

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