Liaison Work, Jobs in Willenhall, Wmd (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Contracts Coordinator
MBP Door Solutions —West Bromwich
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Homeless Recovery Coordinator
Change Grow Live —Birmingham
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Employee discount
Office Administrator
Lewis Arborcare Ltd —Bridgnorth
- £28,260 - £32,240 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
CSC Co-ordinator
M Group —Birmingham
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Logistics Support Assistant
The Council of Reserve Forces' and Cadets' Association —Wolverhampton
- £31,179 a year
- Weekend availability
- Travel
- Organisational skills
- In-person
Quick apply
5d
Estates Liaison Officer (Housing)
Midland Heart —Birmingham
- £37,773 a year
- Travel
11d
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
5d
Logistics Support Supervisor.
The Council of Reserve Forces' and Cadets' Association —Wolverhampton
- £34,949 a year
- Weekend availability
- Driving
- Travel
- Organisational skills
Quick apply
5d
Housing Officer (Support)
MYSHON —Redditch
- £17,407 a year
- Part-time
- Microsoft Outlook
- IT
- In-person
- Annual leave
- Employee assistance programme
Quick apply
3d
Supported Exempt Accommodation Administrator
Telefast —Birmingham
- From £21,195 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
ICS Discharge liaison Nurse
Walsall Healthcare NHS Trust —Walsall
- £39,959 - £48,117 a year
- Full-time
- Discharge planning
- Care plans
- Leadership
2d
Team Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- English
- No degree
- Flexitime
4d
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
9d
Field Communication Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £32,000 - £42,000 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Employee assistance programme
Quick apply
DIRECTOR OF PEOPLE & CULTURE
Birmingham Hippodrome —Birmingham
- £75,000 - £80,000 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
Quick apply
8d
Hybrid trainee manager
Art.quarter —Birmingham
- £24,420.00 - £39,164.02 a year
- Full-time
- Hybrid work
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
14d
Senior Income and Information Officer
Walsall Healthcare NHS Trust —Walsall
- £49,387 - £56,515 a year
- Full-time
3d
Internal Sales/Customer Service
Thor Hammer Company Ltd —Solihull
- £27,000 - £29,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
3d

I want to receive the latest job alerts for liaison in willenhall, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

liaison jobs in willenhall, wmd

Customer Relationship Manager

Contracts Coordinator

Homeless Recovery Coordinator

Office Administrator

CSC Co-ordinator

Logistics Support Assistant

Estates Liaison Officer (Housing)

Client Liaison Manager

Logistics Support Supervisor.

Housing Officer (Support)

Supported Exempt Accommodation Administrator

ICS Discharge liaison Nurse

Team Manager

Cleaning Manager

Knowledge and Information Liaison Officer (KILO)

Field Communication Engineer

DIRECTOR OF PEOPLE & CULTURE

Hybrid trainee manager

Senior Income and Information Officer

Internal Sales/Customer Service

I want to receive the latest job alerts for liaison in willenhall, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected